Chapter Chat

MARCH 22, 2017

The joint membership model is becoming more popular with associations , according to Peggy Hoffman, president of Mariner Management & Marketing. In fact, 31 percent of the associations that participated in Mariner’s 2016 Chapter Benchmarking Report require joint membership. Also known as unified membership, joint membership packages national and chapter memberships together.

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Chapter Chat

MARCH 15, 2017

Associations are appreciating their chapters more than ever. As the number and quality of online educational and networking opportunities continue to increase, chapters provide a unique professional experience for members. “They provide that ‘extra-special sauce’ that is so important to belonging to an association community: face-to-face interaction,” said Marilee Yorchak, CAE, executive director of the Digital Analytics Association.

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Chapter Chat

AUGUST 25, 2016

Hopefully everyone has had some time to settle back into their daily routine after a great ASAE Annual Meeting & Expo! (We know it can take forever to dig yourself out of those emails). As if life wasn’t hard enough, chapters have to come in and add more complexity to everything. We know that structure, procedures and metrics for chapters can vary widely, making them hard to support and requiring more time and money.

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Chapter Chat

AUGUST 30, 2016

There is no doubt that when an association has chapters, there is an added layer of complexity when it comes to operations, technology and processes. . We find ourselves consistently referencing a great session from the 2016 ASAE MM&C Conference and wanted to share it with you. The session was ‘Creating a New Chapter System’ presented by.

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Chapter Chat

SEPTEMBER 8, 2016

We’re excited to announce our participation in the popular technology conference AMS Fest , which will be held in Washington, D.C., September 15-16. For two days, association executives, AMS consultants and vendors will come together to engage in discussions pertaining to Association Management Systems (AMS). An AMS is one of the most important investments an association has to make; therefore, AMS Fest was designed to bridge the gap that currently exists at massive technology conferences.

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Chapter Chat

SEPTEMBER 20, 2016

We’re looking forward to meeting a few iMIS Superheroes at the 10 th Annual NiUG Discovery Conference , September 26-28, 2016 in Baltimore, MD. NiUG Discovery is the most comprehensive iMIS conference in the country. The event offers expert instructors who have real-life experience, networking, and exhibitors that feature the newest technologies. This year’s theme is Become an iMIS Superhero.

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Chapter Chat

OCTOBER 10, 2016

We had the pleasure of sitting down with Dresden Farrand, MPP, MPA, CAE, Director of Membership & Chapters at the Consortium for School Networking (CoSN). She brilliantly walked us and a curious audience through her strategy and process for leveraging CoSN’s chapters to pull off some amazing results. The best part? Those statistics are continuing to grow even more!

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Chapter Chat

OCTOBER 20, 2016

We continue to hear the same question being asked – are chapters worth it ? Our guts tell us yes, but having the numbers to prove it is much more challenging. It’s Not All Rainbows & Roses. Only 5% of associations calculate ROI*. 1/3 of associations have no performance assessment for chapters*. * Source: Mariner Management & Marketing LLC’s 2016 Chapter Benchmarking Report .

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Chapter Chat

NOVEMBER 4, 2016

So, you’ve been tasked with implementing new technology into your organization. You’ve created a committee of all the right people. You’ve chosen the technology that meets your needs after weeks, months or maybe even years of research (we’ve seen it…). …. Now what? We get it, implementing technology across chapters is challenging. Some chapters are ecstatic to upgrade systems and processes, while others are resistant to any change at all.

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Chapter Chat

NOVEMBER 16, 2016

Volunteers are often the lifeline of associations, especially when it comes to the chapter and local levels. They take time out of their busy lives and dedicate it to your mission, to engage others and help your association be successful. There are a few ways your national association can step in and help set them up for success. Ask them what they need!

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Chapter Chat

FEBRUARY 17, 2017

Relationships are tricky. Chapters don’t like their national association looking over their shoulder like Big Brother. Or, nagging them with requests for data. But, the national association has to know which chapters need help or are at risk of failing. Or, which ones have success stories to share. How else can national find out unless chapters are more transparent with their financials and other information?

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Chapter Chat

FEBRUARY 27, 2017

Ask any component relations professional to describe the worst possible relationship between an association and its chapters and you’re bound to hear the words “us vs. them.” When this mindset afflicts staff and leaders, everyone loses, including your members. You’ll never be in a position to help your chapters achieve their goals, serve their members, or improve their financial standing without finding a way to become partners instead of rivals.

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