Higher Logic

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Online Communities vs. Forums vs. Knowledge Bases: What’s the Difference?

Higher Logic

The post Online Communities vs. Forums vs. Knowledge Bases: What’s the Difference? appeared first on Higher Logic. Online Communities, forums, knowledge bases, and social media groups can all be used for engagement, but which is right for you? Learn about the differences and the advantages. The post Online Communities vs. Forums vs. Knowledge Bases: What’s the Difference?

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Shake Up Success with Community: A Strategy for Customer Success Leaders in B2B SaaS 

Higher Logic

The post Shake Up Success with Community: A Strategy for Customer Success Leaders in B2B SaaS appeared first on Higher Logic. Customer success continues to change and evolve, but one thing remains the same: Customers are your most significant assets. In this guide, we walk you through how an online community helps to provide value and. The post Shake Up Success with Community: A Strategy for Customer Success Leaders in B2B SaaS appeared first on Higher Logic.

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Embrace the Power of Community: A Comprehensive Guide to Fueling Customer Advocacy

Higher Logic

The post Embrace the Power of Community: A Comprehensive Guide to Fueling Customer Advocacy appeared first on Higher Logic. Customers trust other customers. Let’s discuss how an online community can help turn customers into loyal advocates that support and speak on behalf of your brand. The post Embrace the Power of Community: A Comprehensive Guide to Fueling Customer Advocacy appeared first on Higher Logic.

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5 Key Considerations for Selecting a Customer Community Platform

Higher Logic

The post 5 Key Considerations for Selecting a Customer Community Platform appeared first on Higher Logic. With so many community platforms out there, and some less familiar with what capabilities are needed for success, how does one choose? The post 5 Key Considerations for Selecting a Customer Community Platform appeared first on Higher Logic.

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What Associations Should Know about ChatGPT and Generative AI

Higher Logic

The post What Associations Should Know about ChatGPT and Generative AI appeared first on Higher Logic. Is ChatGPT and generative AI the (right) answer for association communications? Let’s explore what this highly publicized tool does and the ways it could impact your association and job. The post What Associations Should Know about ChatGPT and Generative AI appeared first on Higher Logic.

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Safeguard Member Engagement Through Choice: Message Categories and Email Preferences

Higher Logic

The post Safeguard Member Engagement Through Choice: Message Categories and Email Preferences appeared first on Higher Logic. Your email program needs to allow for choice. Allow members to self-select what content they’re interested in and make it easier to track their subscriptions with message categories and preference management. The post Safeguard Member Engagement Through Choice: Message Categories and Email Preferences appeared first on Higher Logic.

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Top Thought Leader Reveals: What Associations Should Be Thinking About in 2023

Higher Logic

The post Top Thought Leader Reveals: What Associations Should Be Thinking About in 2023 appeared first on Higher Logic. Time marches on and it’s usually impossible to go back to some perceived “way things were.” The best option is to start thinking and planning forward. The post Top Thought Leader Reveals: What Associations Should Be Thinking About in 2023 appeared first on Higher Logic.

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