The Passive Experienced Member
Thanks For Playing
APRIL 25, 2018
The MCI Group recently released the American Engagement Index 2017 (the link takes you to a page where you can enter your contact information to get your own copy, and you really should). There’s lots of interesting information in there, but one thing jumped out at me (and Associations Now ‘s Tim Ebner), in part because I’ve seen this issue in many of my clients: disengaged (or, using Tim’s term, “passive” ) experienced members.
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