Optimist Consulting

JANUARY 31, 2013

I think that these trends will influence the way we live in 2013, which in turn could result in increased expectations from members of their membership body. Think supermarket loyalty cards; as the marketing around us becomes more sophisticated, members will start to expect this level of service from their membership body.

Social Media 100

Social Media Content Marketing Communications 100

Association Adviser

DECEMBER 10, 2013

With just a few weeks left in 2013, the wave of top ten lists and year-in-review articles is flowing in full tsunami force. Through a focus group and subsequent survey of association leaders at the beginning of 2013, ASAE found that association’s top concern for the year was going to be capturing members’ attention.

millennials 60

millennials Social Media Price Review 60

Wild Apricot

APRIL 29, 2013

Some information on our newly supported payment services, and a very early sneak-peak at plans to provide mobile event check-in for administrators.'

Software 150

Software 150

GlowGlobally

JANUARY 29, 2013

IMEX 2013 is May 20 – 23 in Frankfurt, Germany. And in 2013, MCI would like to extend an invitation to our US-based association colleagues to be our guest at IMEX 2013 through the IMEX Hosted Buyers Program! Easy to use Online Diary and new online messaging service. Each year IMEX grows larger and more engaging.

Class 60

Class United States Education Team 60

KiKi L'Italien's Acronym Soup

AUGUST 7, 2013

Here are my top 10 learnings from this ASAE Annual: Participate in a service project. I didn''t take part in a service project this year and I felt like I was missing out on some good networking AND doing something good for the city hosting us. I plan to correct that at the next ASAE Annual. I need to work on that.

Mooc 100

Mooc Course Project Social Media 100

Associations Now

APRIL 9, 2014

More than 50 percent of nonprofits couldn’t meet demands for services last year. many nonprofits are struggling with increasing demands for services and reduced funding, a new study from the Nonprofit Finance Fund (NFF) found. “We The post Report: Nonprofits Struggled to Meet Demands in 2013 appeared first on Associations Now.'

Report 40

Report America Survey Software 40

Associations Now

JANUARY 8, 2014

Over the year-end holiday break, you might have seen the “Best Of” editions of the Associations Now Daily News , one each in Leadership , Technology , Money & Business , and Meetings , which gathered highlights from our coverage in 2013. Freelancers’ Union: How It Topped 200,000 Members , by Ernie Smith, March 25, 2013.

California 40

California Directory Case Study Member Engagement 40

Higher Logic

JANUARY 23, 2018

Community management services. These services are offered by third-party agencies or online community software providers. You can use community management services part time to fine tune your strategy and set up your site, or you can opt for a full-time community manager who acts an extension of your in-house staff. The kicker?

Social Media 195

Social Media Software Revenue Project 195

Associations Now

FEBRUARY 11, 2014

Charitable giving in 2013 saw the largest year-over-year increase since the Great Recession, according to Blackbaud’s latest “ Charitable Giving Report.”. Overall, giving in 2013 increased by 4.9 percent of all charitable giving in 2013. percent from 2012 and represented $12.5 billion in fundraising. It grew by 13.5

Report 40

Report Education Organization 40

Associations Now

JUNE 11, 2013

Associations are finding their footing when it comes to membership, according to the “ 2013 Membership Marketing Benchmarking Report.”. After a drop in 2010, 52 percent of associations saw an increase in membership in 2013. The report also found that 31 percent of the surveyed associations saw a decline in membership in 2013.

Report 40

Report Survey Member Engagement Member Research 40

Associations Now

MAY 16, 2013

Jim Ziolkowski, founder of buildOn, delivered a rousing speech on replenishing education at ASAE’s Springtime Expo 2013. ASAE’s Springtime Expo 2013 was a true celebration today—with speakers, exhibitors, and attendees sharing previews and ideas about what the meetings industry has in store for the year. .

Social Media 40

Social Media Project Education Technology 40

Associations Now

JULY 31, 2013

Hotel guests were more satisfied with their stays in 2013 than ever before, according to a recent survey by J.D. Overall hotel guest satisfaction saw a sizable increase in 2013 , according to J.D. Midscale Full Service: Holiday Inn. Power’s latest North America Hotel Guest Satisfaction Index Study. Upscale: Hyatt Place.

Price 40

Price America Review Industry 40

Associations Now

FEBRUARY 26, 2014

ambassadors , the American Foreign Service Association this week released new guidelines detailing necessary qualities of nominees. “It The post Foreign Service Association Issues New Ambassador Guidelines appeared first on Associations Now.' Amid criticism over several of President Obama’s recent nominees for U.S.

Guidelines 40

Guidelines Washington Process Report 40

Associations Now

SEPTEMBER 24, 2013

That’s blasphemy to a member’s ears and a big no-no when developing effective customer service and smooth business rapport. Flip through the customer service manual to the big, glaring DO NOT EVER TRY header, and you might find something like this: Never tell customers you can’t handle their problem. ” Huh?

Social Media 40

Social Media Report Organization 40

AMR Management Services

SEPTEMBER 14, 2021

I was diagnosed with anxiety and depression in 2013, although I believe that I have been living with both for most of my life. 2020 and 2021 have been incredibly difficult and mental health.

Association Management 83

Association Management 83

AMR Management Services

SEPTEMBER 14, 2021

I was diagnosed with anxiety and depression in 2013, although I believe that I have been living with both for most of my life. 2020 and 2021 have been incredibly difficult and mental health.

Association Management 83

Association Management 83

Mariner Management

MARCH 2, 2021

This year’s theme is Celebrate Service, and you can download logos and other resources from the Point of Light to help you mark this year. Count Down to National Volunteer Week (2013) lists 3 different ways you can use this week to not only thank your volunteers but also reevaluate your program and your own commitment to volunteering.

Social Media 62

Social Media Tips Resources Marketing 62

Associations Now

DECEMBER 20, 2019

A study analyzing speakers at thousands of events since 2013 found a small improvement in the representation of women compared to last year’s study. The analysis included more than 60,000 speakers at events in 58 countries and 45 industries since 2013. But not enough: Almost two-thirds of conference presenters are still men.

Analysis 85

Analysis Conference Software Technology 85

Association Alert

MARCH 2, 2023

Discrimination includes: “a refusal to make reasonable accommodations in rules, policies, practices, or services, when such accommodations may be necessary to afford such person equal opportunity to use and enjoy a dwelling[.]” In 2013, the Department of Housing and Development (“HUD”) issued guidance on assistance animals. 3604(f)(1).

United States 62

United States Pennsylvania Class Certificate 62

Spark Consulting

JUNE 21, 2018

In 2013, Peggy Hoffman (Mariner Management) and I wrote a whitepaper titled The Mission Driven Volunteer. One way they went about that is, rather than restricting definition of volunteer to committee or board service, ONS asked their members how they DO contribute and how they WANT TO contribute.

Committee 186

Committee Case Study Proposal Certificate 186

Associations Now

AUGUST 4, 2014

But that doesn’t mean you can disregard the feedback and punish people who make negative comments on your customer service. The scale had mushroomed by 2013, with an estimated 37.8 The post Social Media Roundup: Lessons From a Customer Service Fail appeared first on Associations Now.' territories taking part.

Social Media 40

Social Media New York Review Course 40

Blue Sky eLearn

MARCH 19, 2019

In 2013, three economists published a research paper called The Great Reversal in the Demand for Skill and Cognitive Tasks. in January 2013. Manual, non-routine task occupations, which include laborers, transportation, farming, and household service occupations.

Education 151

Education Technology Certificate Price 151

Experts in Membership Marketing

OCTOBER 29, 2013

Mitchell, CAE, Executive Director, Member Programs & Services, ARMA International "Components offer associations a multitude of opportunities to drive their missions and increase their revenues. To register, follow this link [link]. Silver Spring MD (301) 346-9656 -'

Tips 28

Tips Revenue Marketing Content 28

Blue Sky eLearn

MARCH 18, 2019

In 2013, three economists published a research paper called The Great Reversal in the Demand for Skill and Cognitive Tasks. in January 2013. Manual, non-routine task occupations, which include laborers, transportation, farming, and household service occupations.

Education 120

Education Certificate Technology Price 120

Associations Now

JANUARY 13, 2020

During his tenure, which began August 1, 2003, ASAE more than doubled its membership and developed a wealth of innovative products and services to benefit association professionals and their partners. The Graham family will hold a private service for John in Pennsylvania and a memorial service in Washington, DC, will follow.

Pennsylvania 98

Pennsylvania America Virginia DC 98

Aaron Wolowiec

MARCH 11, 2014

percent in 2013, with a total of 25.4 Data were collected through a supplement to the September 2013 Current Population Survey, sponsored by the Corporation for National and Community Service. million people volunteered at least once from September 2012 to September 2013, averaging 50 hours.

millennials 100

millennials Survey Report Newsletter 100

Spark Consulting

FEBRUARY 25, 2016

We value committee service, so we give it a high score. Edited April 24, 2013 to add: Associations Now recently addressed this very topic and came to the same conclusion: we’re “ only scoring engagement the association values.” So what’s the problem? Our organizational focus?

Association Value 150

Association Value Committee Recruiting Recruitment 150

Ngage Management

APRIL 5, 2023

Association Management Companies (AMCs) allow services to be customized to meet specific client goals, supporting strategic planning, membership development, communications, marketing, finance, board governance, and more. Employees are assigned to client teams and provide customized services to meet client needs.

Michigan 52

Michigan Team Innovation Project 52

Mizz Information

JUNE 19, 2013

So I was super excited to get a peek at the first report of the Community Roundtable''s 2013 State of Community Management yesterday and even more excited to see that it contains some great findings that should hopefully help show businesses that community management DOES matter. Community management is an inside job.

Report 40

Report Survey Team Leadership 40

Higher Logic

OCTOBER 5, 2017

Consumers talk about products and services and ideas but not business people, right? It might be a product we're trying to sell, or a service we want to excel. HL: Your book Contagious: Why Things Catch On , was first published in 2013. Or more specifically to increase engagement in an online community?

Marketing 184

Marketing Pennsylvania Social Media Content 184

Mariner

MAY 10, 2013

May 10, 2013. So now that National Volunteer Week is over, here’s a look at how some organizations thanked their awesome volunteers: American Association of Diabetes Educators (AADE) sent a Thank You email to its volunteers expressing appreciation for their service. Sometimes a small gesture speaks volumes.).

Education 100

Education Organization 100

Eric Lanke

MAY 27, 2013

Suppressing overhead suffocates organizations and leads to higher turnover, poorer leadership, and worse service." He writes about the non-profit sector, and usually social service organizations, but so many of his perspectives are directly applicable to the association world. This is a great example.

Leadership 100

Leadership Price Recruiting Recruitment 100

Thanks For Playing

DECEMBER 12, 2012

Make good products, offer good services, and do it at a good price, so people like you , not "like" you. I'm about the 100th person to link to this, but Jeffrey Cufuade has a great post about trends in conferences for 2013. Make your LinkedIn profile " irresistible." Think strategically.

Social Media 150

Social Media Class Price Tips 150

Reid All About it

FEBRUARY 9, 2024

For Sunday soup night, I made a delicious wild rice and mushroom soup from the January/February 2013 issue of Cook’s Illustrated. Host: Lizabeth Wesely-Casella, Founder and CEO of L-12 Services Corp. It’s pretty swoony on swordfish steaks or any other fish. On the side sautéed kale with bacon, red onion, garlic and chicken broth.

Newsletter 266

Newsletter Certificate Denver Case Study 266

Eric Lanke

JUNE 3, 2013

image source After my blog post on Transactional vs. Aspirational Membership published on April 29, 2013, I was contacted by the Midwest Society of Association Executives and asked to expand on a few ideas for their newsletter. You must provide valuable services while bringing members together to achieve something larger than those services.

Newsletter 100

Newsletter Products Price Resources 100

Higher Logic

AUGUST 17, 2017

In 2016, businesses lost $63 billion dollars due to bad customer service. That’s up from 2013 by a whopping $20 billion. Companies need to provide outstanding customer service to win new customers and build loyalty. 5 Ways User Groups Cut Customer Service Costs and Increase Satisfaction. Expand Service Availability.

Cost 134

Cost Products Innovation Team 134

Beth Kanter

MARCH 14, 2013

Jen Mizgata (@JMizgata) March 10, 2013. ” @ brianreich #sxsw #npsmpeer #nptech — Amy Sample Ward (@amyrsward) March 10, 2013. Erin Shy (@ErinShy) March 10, 2013. npsmpeer — Brian Fitzgerald (@brianfit) March 10, 2013. Ericka Lozano-Buhl (@elozanobuhl) March 10, 2013. Lisa Bunker (@mutabilis) March 10, 2013.

Social Media 28

Social Media Sample Guidelines Innovation 28