Yesterday, I had the opportunity to present at the 2019 Higher Logic Super Forum, on the topic of community-based learning.  At the start of the session, I discussed the difference between training and learning.  I suggested that training tends to be one dimensional or instructional, in support of a specific process or job with a singular path towards the end goal.  Learning can be described as a multi-dimensional approach, that links educational experience and work performance.  It focuses on personal qualities and situational decision making.  Too often online education programs that fit well into the learning space are structured as training.  The problem is, there is little space created for engagement, conversation and sharing of ideas and this leads to minimal learner to learner or learner to instructor engagement.

A way to address this situation is to create space for sharing of ideas, reflection and connection among participants. This was one of the initial goals when we formed a close partnership with Higher Logic to bring learning and community together as a single offering.  While we have had some success achieving this on a macro level with an integrated user experience (UX), a single menu structure and seamless integration, we have not had great progress on a content level.

In my talk yesterday, I made the case that if you are offering online learning that is enhanced from a collaboration among participants, an integration of your community and LMS on a program level makes a lot of sense.  Here are three benefits of integrating discussions within your online course, virtual conference or webinar offerings:

  • Your community members have already taken time to set up their profile and participate in the community. They can now leverage that presence to engage fellow learners in a more focused way. Adding online education to their participation makes them more active and creates synergy between the two platforms, therefore increasing participation.
  • Satisfaction with a course will be enhanced when there is the opportunity to share ones ideas or thoughts with other learners.
  • Adding discussions provides a continuum of what is learned. It provides participants the opportunity to continue with the topic once the course is completed.

Recently, CommPartners enhanced its integration between Higher Logic’s Community and CommPartners’ Elevate LMS.  Is it time for you to make this a priority in 2020?


If you have questions on how to move forward with community based learning, contact Meghan Gowen, VP of Client Development at mgowen@commpartners.com