Associations Now

SEPTEMBER 15, 2017

Associations can use the Storify tool to quickly and efficiently gather social posts into online stories that highlight the member experience. Most recently, RTDNA used it to aggregate posts by attendees at its annual meeting in Anaheim, California. How to hack it?

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Associations Now

SEPTEMBER 23, 2015

Every association staffer who interacts with members influences the member experience. No, associations aren’t retailers, but, as Pink suggested, every association staff person who interacts with members, even minimally, influences the member experience.

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Pennsylvania Dallas California Products 40

Associations Now

JANUARY 27, 2016

In an article she coauthored for the California Society of Association Executives in 2011 [PDF], Silverman outlined seven types of stories, ranging from “Founding” stories to “Memorable Member Experience” stories to “What We Stand For” stories.

How To 40

How To Social Media California Member Experience 40

Association Adviser

MARCH 19, 2013

Associations must adapt to shifting demographics, new communication platforms and changing member preferences. High performing associations anticipate member needs before the member has to ask. As technology becomes more pervasive, don’t forget the personal side of the member experience. Michelle Mason, ASQ.

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New York City New York California Video 60

Association Adviser

JULY 28, 2016

After successfully introducing webinars five years ago, WHCA more recently started on-site personalized education programs for members, which allows them to learn new techniques on equipment they’re familiar with and not leave their facilities short-staffed like they would if they traveled off-site for training. million and $5.8

millennials 60

millennials Arizona Communications Atlanta 60

Association Adviser

JUNE 30, 2016

Personally, association leaders have told me about newly created titles such as “VP of member value,” “director of member experience” and “chief imagineering officer.” ” Importance of tech training for all age members. Associations are a logical place to look for career and professional resources.”

Tennessee 60

Tennessee Class Georgia Certificate 60

Reid All About it

SEPTEMBER 6, 2019

The California Consumer Privacy Act & Its Impact on Associations. Learn how to leverage chapters as a channel to reach new audiences; tap into (and boost) chapters’ unique ability to provide community and optimize the member experience; and leverage chapter experiences to drive community influencers. Host: Idealware.

Chicago 37

Chicago LMS New York Content 37

Association Adviser

AUGUST 27, 2013

Sandra Girarde , executive director of the small but resourceful California Association for the Education of Young Children , may have summed it up best: “Whatever solution you choose, don’t take the cheap route. It will only come back to bite you in the long-run,” she said. .

North Carolina 60

North Carolina Innovation Technology millennials 60

Reid All About it

JULY 15, 2022

Michele Champion, California Association of Marriage and Family Therapists (CAMFT). Session instructor: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association. Learn how to change the conversation with your leaders. 1 CAE credit. More info/register. Wed 7/27 at 2 p.m.

Technology 39

Technology Marketing Course Education 39

Reid All About it

APRIL 10, 2020

Ami Bera, member of Congress representing Sacramento County, California. Stephanie Murphy, member of Congress representing Orlando, Florida. Tenenbaum, Esq., managing partner, Tenenbaum Law Group PLLC. Mary Kate Cunningham, CAE, vice president for public policy, ASAE: The Center for Association Leadership. Tue 4/14 at 7 a.m.

North Carolina 74

North Carolina Content Montana Social Media 74

Reid All About it

DECEMBER 2, 2016

Leverage your AMS data to customize your members’ experience online, ensuring they log in more often, read your content and register for that next big event. Host: Smart Meetings and Visit San Jose California. Member Data Collection – Surveys, Feedback & More. Host: AssociationSuccess.org. Tue 12/6 at 1 p.m.

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San Jose millennials Revenue Content 188

Reid All About it

DECEMBER 2, 2016

Leverage your AMS data to customize your members’ experience online, ensuring they log in more often, read your content and register for that next big event. Host: Smart Meetings and Visit San Jose California. Member Data Collection – Surveys, Feedback & More. Host: AssociationSuccess.org. Tue 12/6 at 1 p.m.

San Jose 150

San Jose millennials Revenue Content 150

Reid All About it

JULY 22, 2022

Michele Champion, California Association of Marriage and Family Therapists. Session instructor: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association. 5 Tips to Deliver a Better Member Experience: How to Present Your Member Benefits for Max Engagement.

Price 43

Price Technology Strategy Software 43

Nimble AMS

DECEMBER 26, 2019

For example, you can start by setting up chatbots, a simple form of AI technology, to do things like automate aspects of member service, such as answering/assisting with common questions or renewing a membership to provide immediate response 24/7 and free up staff time for other projects. A focus on data privacy. Explore Nimble AMS.

Technology 78

Technology Innovation California Examples 78