Smooth The Path

MARCH 19, 2017

A delightful member experience doesn’t have to flashy, highly technological, or expensive which is good because your smaller association or your chapters may not be able to afford expensive options. A very pleasant member experience can just be human. Related posts: The problems attendees experience at conferences.

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Member Experience Cost Conference Technology 68

Spark Consulting

MARCH 27, 2024

I think we don’t focus enough on the concept of creating delight when we’re creating member experiences. Tactical, mundane stuff that keeps the association running smoothly, but isn’t exactly earth-shattering.

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Member Experience Conference Organization 243

Smooth The Path

JUNE 14, 2016

The world is moving toward experiences … are associations focusing enough on member experiences? But what we are building with artificial reality is an internet of experiences.” Now they are orchestrating special customer experiences. Publishing companies are offering experiential conferences.

Member Experience 60

Member Experience Products Conference Innovation 60

Smooth The Path

JUNE 5, 2016

Imagine a conference that only has 200 attendees. How many meaningful connections does each member make during the conference? Are you wondering how that can be when members share the same profession or same title or same industry? From our member’s point of view there is actually a lot of variation.

Member Experience 60

Member Experience Directory Social Media Conference 60

Association Analytics

JANUARY 30, 2023

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience. The post Creating a Better Member Experience appeared first on Association Analytics.

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Member Experience Analysis Course Survey 321

Smooth The Path

APRIL 5, 2016

I met a really unusual member today. After having a bad first conference experience most members don’t attend again. After having a bad chapter event experience most members don’t go again. After reading a few emails and finding no value most members start ignoring the association’s emails.

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Member Experience Committee Conference Member Insights 60

YourMembership

MAY 22, 2017

During ASAE’s MM&C Conference earlier this month, association executives and industry partners took part in 24 learning labs, three keynotes, two preconference workshops and networked to up their game on digital, content and branding strategies. Although it’s not ASAE’s […].

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Conference Communications Marketing Industry 210

Smooth The Path

JULY 18, 2017

Why do people go to conferences even though online learning and books are a better deal? For the experience. These are all reasons to go to a conference rather than buy a book or take an online class. But sometimes members do not feel like they can network. When we register for a conference, we are committed.

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Conference Class Course Price 114

Associations Now

NOVEMBER 8, 2023

Improve Member Experience For many presenters, the shark tank competition at AGA’s tech summit is the first time they’ve ever done a public pitch. To support the finalists, an AGA member who is experienced in innovation and business development conducts mock pitch sessions for them. “We

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Strategy Conference Innovation Guidelines 64

Smooth The Path

AUGUST 23, 2016

How do you create a great conference experience? By getting attendees ready for a great conference experience! Here are three new things to try out: Rock the pre-conference communications : What are the most common attendee mistakes or misunderstandings? What is the biggest pain point for your conference?

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Conference Member Experience Communications Tips 60

Smooth The Path

JANUARY 6, 2016

Related: How big or small do association conference make members feel? Move membership from a transaction to an experience. How associations actually push new members away. The post 3 Minute Mini-Course for Association Professionals: Better Member Experiences with Imaginative Empathy appeared first on Smooth The Path.

Member Experience 60

Member Experience Course Video Tools 60

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

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Member Engagement Strategy Certificate Survey 210

Smooth The Path

MARCH 29, 2018

A meeting planner said to me, “the whole conference experience is decided in the first 10 seconds”. Those critical first impressions are made at the registration desk at most conferences. We, the professionals organizing the conference, think of registration as a transaction. But, attendees are assessing the experience.

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Conference Cost Team Member Experience 108

Smooth The Path

MAY 21, 2017

Many of you were super interested in learning about the six problems attendees experience at conferences : If you don’t have me at registration, you’ve lost me. I’m a long-time member, and I’m bored with the sessions. I don’t use what I’ve learned at the conference back in the office. I am not meeting people like me.

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Conference Social Media Leadership Member Research 104

Smooth The Path

JANUARY 24, 2017

Members love to talk about their conference experience during in-depth interviews with me. We spend a lot of time talking about their conference experience because the conference is where most members get the most value. Members remember those first experiences well.

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Conference Member Experience Industry How To 60

Smooth The Path

JULY 12, 2017

Let’s think about how emotional contagion works at conferences. We, the organizers of the conference, have been working on this event for months. The few weeks leading up to the conference have been more than jam packed. Then pre-conference attendees. Help them prepare for the conference with a big, “Hi!

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Conference Content Member Experience Organization 88

Nimble AMS

DECEMBER 21, 2023

Additionally, outline your annual conference and how you handle event registration and planning with your current software. Clearly documenting your organizational processes can help create a more accurate pricing quote and will identify any challenges prior to a software purchase.

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Tips Software Process Association Management 121

Smooth The Path

AUGUST 20, 2018

I had the pleasure of meeting Stephanie Selsnick of TNNN, who is an international trade show expert when we both spoke on a panel about member engagement. My ears perked up when she said the conference business is “show business.”. Wake your attendee members’ senses up by sprinkling in a bit of show business flare.

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Conference Member Engagement Member Experience How To 68

Smooth The Path

AUGUST 9, 2018

Imagine members clapping, and cheering, and standing on their feet. I believe more fun can happen at any professional conference or industry trade show we just have to seed the behavior. Related: Reduce nervousness to increase engagement at your next conference. Encourage your speakers to engage conference participants.

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Conference Vermont How To Industry 79

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. Boost member engagement and retention with the powerful combination of YM Careers and Nimble AMS.

Member Engagement 129

Member Engagement Member Experience LMS Software 129

Smooth The Path

JULY 19, 2016

Which is bad news because we inadvertently provide little yellow warning lights for conference attendees all the time. And there are a hundred other little common or unique-to-this-conference warning lights we accidentally broadcast to our attendees. Walk through the conference. This happens again and again.

Conference 60

Conference Member Experience Member Insights How To 60

Nimble AMS

MARCH 30, 2023

Your organization can also use an AMS to help set up, manage, and run webinars, conferences, and events. An AMS assists in data management and reporting, optimizing sales and marketing efforts, and streamlining member payments and e-commerce initiatives. Become data-driven.

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Software Member Experience Technology Certificate 138

Nimble AMS

MAY 10, 2022

As a result of your thought leadership efforts, you’ll see an increase in member engagement and retention. When members trust your industry knowledge, they’ll choose to stay connected in association conferences, networking events, and training opportunities. . Speak at events and conferences.

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Leadership Content Social Media Sample 181

Smooth The Path

NOVEMBER 3, 2020

Many associations are pivoting their in-person conferences to virtual conferences. Some associations are doing away with their conferences altogether. Perhaps they don’t like the virtual conferences they’ve attended and don’t want to put on a similar event. Many, but not all.

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Conference Cost Revenue Member Experience 148

Associations Now

OCTOBER 12, 2016

As we’ve noted here at Associations Now before , building social networks via associations is especially crucial for young members, who must build new networks when they leave school and enter the professional world. A New Experience. That’s great news if you can get young members to engage in person.

Member Experience 40

Member Experience Recruiting Recruitment Member Engagement 40

Nimble AMS

FEBRUARY 6, 2023

Six p roven strategies and marketing tactics to boost future event registration It’s time to boost your event attendance and improve your member experience too! Don’t just settle with adding your member’s first and last name to your next event promotional email. Read our blog for more tips. Here’s how to get started: 1.

How To 114

How To Discount Member Engagement Social Media 114

Nimble AMS

APRIL 29, 2022

There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the member experience. . Providing event opportunities is a fantastic way to improve the member experience and accelerate association non-dues revenue.

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Revenue Strategy Discount Price 118

Smooth The Path

JULY 19, 2018

Later during the conference, I took the opportunity to thank my new-found AV friend for all of his help. This analogy works the same for each participant type at your conference. Related: Encourage your speakers to engage conference participants. The whole conference experience is decided in the first 10 seconds.

Conference 68

Conference Video Committee Technology 68

Smooth The Path

AUGUST 7, 2017

Here are some fun things conference organizers do to increase attendee energy at the conference. Encourage all the speakers, staff, exhibitors, sponsors, and volunteers to come up on stage at the end of the conference. Related: The problems attendees experience at conferences. Play fun music. Find a talented MC.

Conference 68

Conference Member Experience Organization 68

Smooth The Path

NOVEMBER 29, 2016

Your annual conference is even more important than you think! For many new members the annual conference is the first time they get to interact with the association and the community in a meaningful way. Many members also say the conference is the biggest value compared to the association’s other offerings.

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Conference Innovation Committee Team 60

Spark Consulting

DECEMBER 4, 2020

This impacts association meetings, which in turn impacts everything most associations do because the conference often provides 30-50% of annual revenue. Don’t assume you know, and don’t assume your board members’ experiences are typical of your entire membership base. What you did yesterday won’t work today.

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Revenue Committee Maine Conference 221

Reid All About it

MAY 14, 2021

This week, WBT Systems shared a swipe file of marketing blurbs for association conferences, courses and credentialing programs —have at it! Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Learn how to create more engagement, connection and meaning at your next virtual conference from.

St. Louis 341

St. Louis Technology Strategy Conference 341

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! A personalized e-commerce member experience.

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Innovation Organization How To LMS 100

Nimble AMS

JUNE 27, 2022

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Become a thought leader in your industry by taking the time to listen to your members, both those in leadership and those working in the field. Learn more.

Leadership 118

Leadership FAQ Member Engagement Social Media 118

Associations Now

OCTOBER 4, 2023

Forj’s 2023 State of Association Member Experience report found that organizations are not meeting member expectations. Many associations may be struggling to meet member expectations, particularly those in the early and mid-stages of their careers. percent) or late-career members (68.6 percent) than midcareer (60.8

Technology 119

Technology Report Education Member Experience 119

Nimble AMS

AUGUST 30, 2022

The theme of this year’s conference was Disruption=Opportunity. ” During our demos, we highlighted three key features to help association professionals prioritize the member experience: Nimble Communities. Members join associations for networking opportunities and professional connections.

Nashville 123

Nashville Atlanta Member Experience Innovation 123