Fri.Jul 03, 2015

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High Tech or High Touch?

Plexus Consulting

By Steven M. Worth, President at Plexus Consulting Group, LLC This news lead caught my attention: “Supermarket giant Kroger Co. (KR) is winning the war against lengthy checkout lines with a powerful weapon: infrared cameras long used by the military and law-enforcement to track people.” Aren’t those association managers of membership organizations who feel they are offering their members something special by eschewing technology in favor of more personal human interaction gambling that a persona

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