Higher Logic

DECEMBER 20, 2016

How has community engagement evolved, from setting benchmarks to developing custom measurements for your organization? I recently previewed our 2016 Community Benchmarking Study, and the overarching theme is clear: effective community management can positively influence member behavior. Your organization’s community success relies not just upon organizational goals, but also upon your community manager’s ability to create an engaging ecosystem.

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Survey Report Strategy Member Experience 120

Associations Now

DECEMBER 20, 2016

It’s not just pets that can bite. A veterinarian group launches a cyberbullying hotline for its members. What is it? The American Veterinary Medical Association (AVMA) has developed a confidential 24/7 Cyberbullying Response Assistance Hotline to assist members who have been victims of online attacks. Online harassment may involve false online reviews or threats of physical or financial harm.

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Review Tools Survey Communications 70

Smooth The Path

DECEMBER 20, 2016

When we contemplate improvements we usually think about adding things: A new bit of technology. A new experience at the conference. More manpower, more money and more time. An equally important exercise, although rarely done at most organizations including associations, is taking things away or simplifying: Sunsetting underperforming offerings. Revisiting and trashing policies that no longer make sense.

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Newsletter Technology Conference Organization 65

Associations Now

DECEMBER 20, 2016

Whether your team didn’t meet its annual goals or your association is facing financial hardship, an HR pro shares some tips on fostering motivation and encouraging success in 2017. It’s been a bad year for the Cleveland Browns. Right now the NFL team is just two games from a winless season. And, if the Browns actually end the season at 0-16, they’ll be only the fifth team to do so.

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Tips Cleveland Handbook Team 63

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Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

Member Engagement

Wired4Leadership

DECEMBER 20, 2016

If you’ve ever wondered how to be the best leader you can be, you will appreciate this collection of articles we’ve curated with you in mind. 10 of the most popular leadership tips, ideas, and insights for you. Helping people become the best leader they can be is at the heart of our work. Time … Continue reading How To Be The Best Leader You Can Be in 2017 → You are reading How To Be The Best Leader You Can Be in 2017 from the Wired 4 Leadership blog.

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How To Leadership Tips 28

Associations Now

DECEMBER 20, 2016

The National Association of Federal Credit Unions has renamed itself to highlight an expanded member base, which now includes state credit unions that are federally insured. NAFCU isn’t just about federal credit unions anymore. As of January 1, in fact, the organization formerly known as the National Association of Federal Credit Unions will become the National Association of Federally-Insured Credit Unions , with its name reflecting broader changes in its makeup in recent months.

Education 48

Education Strategy Organization 48

Associations Now

DECEMBER 20, 2016

Why your loyalty program could soften the blow during a brand crisis. Also: Think of your website as the foundation of a home. It’s inevitable: Something will happen to your organization that puts negative attention on your brand. And the criticism, whether on social media or elsewhere, may prove tough to bounce back from. One thing that might help is the existence of a loyalty program of some kind—and the data it provides.

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Social Media Communications Tips Marketing 40

Associations Now

DECEMBER 20, 2016

President Barack Obama’s decision to use his power of commutation as a form of criminal justice reform has been helped along by Clemency Project 2014, a collaboration between numerous legal and civil liberties groups. In the waning days of Barack Obama’s presidency, the two-term leader is making his mark on the office in a way very similar to that of other late-term presidents—by using his executive powers to grant clemency to prisoners.

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Project Examples Organization 64