September, 2012

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Friday Top 5

Thanks For Playing

I'm on the train on my way to Philly AND doing my first post from my shiny new iPad! Number one, please excuse any formatting weirdness. Number two, isn't technology cool? Top 5 things I love about train travel: 1. No complicated security lines to get through. 2. It seems so civilized! The seats are actually reasonably sized, and there's plenty of room for your legs, no matter how long they are. 3.

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Making the Most of Member Compliments – Friday Fix

YourMembership

Categories: Member Engagement + Retention , Social Media and Business Trends Tags: Facebook , linkedin , pinterest , social media , social proof , twitter They love you. They just told you. Best event ever! Love the new online community! Whatever the compliment don’t let it fall by the wayside. Your members took the time to tell you about it. Give them the respect and appreciation they deserve.

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Reads of the Week: September 28, 2012

Reid All About it

“Sometimes I try to leave my narrow path and join the swirling mainstream of life, but I always find myself drawn inexorably back toward the chasm’s edge…”. He’s a dark one, Edvard Munch. I always knew he was the broody type, but until I learned more about him from John Coffey, deputy director for art at the N.C. Museum of Art, I had no idea how haunted and anxious he was.

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Free Non-profit Webinars for October 2012

Wild Apricot

Here is the round-up of free non-profit webinars for October. We've found more than 32 webinars on topics from RESPECT for your data, to e-strategy; LinkedIn Fundraising and much more.

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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The Best Leaders are Caring Servants

Association Leaders

We can talk all we want about the characteristics of great leaders. We can suggest great leaders are charismatic, smart, driven, strategic and more. One thing we don’t hear (or say) very often is that great leaders are servants. Servants? They can’t be servants. If they are to be leaders, how can they also be servants? Here’s how.

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Down with Budgets!

Thanks For Playing

And I'm not the only one who thinks so. Example one: a recent discussion on the ASAE Collaborate executive list about trying to balance the annual budget cycle with making room from innovation. Example two: this week, Jeff De Cagna did a webinar on his new e-book Associations Unorthodox. It focuses on six radical changes Jeff recommends associations make to position ourselves for the future.

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Is Best-of-Breed Best for your Membership Organization?

YourMembership

Categories: Membership Management Tags: award-winning membership software , best-of-breed , convergence , integrated , membership management software , membership organization , Membership Software I wish there was a magic coordinator; one that could link up all parts of my life. From my social profiles to my Amazon Prime account to my TV. I know there are pieces that will help me with this but it is so much easier if you started it all from scratch and created [.] ( Read more.

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Reads of the Week: September 21, 2012

Reid All About it

I’m keeping it light. My favorite subject line this week was on a message posted by an association executive director in ASAE’s online community: “I need to shoot my leadership.”. What?! Having trouble with the board? Nope, he was only looking for a photographer to do some head shots. How disappointing, but what a hilarious subject line, good job. My favorite tweet of the week came from @capricecrane: “It’s weird there aren’t more songs about pizza.”.

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Back At It

Wild Apricot

We're back at it after the summer season. If you are ramping up for fall events, fundraising year-end or volunteer transition planning, here are some blog posts and resources that might help.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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Do you charge association components for services?

Mariner

September 28, 2012. That seemingly simple question related to association member chapters sparked what I hope will be a discussion around the real issue. The question was posted on the ASAE Component Relations discussion group by an association exec looking to bolster a case to her board to charge components for the cost of collecting their dues because it utilizes resources without reimbursement and incurs – again without reimbursement – credit card charges.

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5 ways to communicate the value of your membership

Optimist Consulting

Your membership organisation is likely to have a membership fee, however do you know and communicate what the value of membership is to your members and potentials? The value of what they receive from being a member, should outweigh the fee. I recently carried out a project for a client and as part of that I spoke to some of their members. It was interesting to hear how many of them had received referrals from their entry on the organisation’s website.

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What I'm Reading

Thanks For Playing

Focus groups: the next generation. Jamie Notter asks: should you fire 2/3 of your employees ? " Done " is better than "perfect" (amen). Paywalls, member versus non-member access , and "information wants to be free!" at the MLA. 10 office technologies that are on their way out (confession: I still use two). It's impossible to overstate the importance of asking the right question.

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Why You Need To Talk Personal Branding With Your Employees

YourMembership

Categories: Member Engagement + Retention , Social Media and Business Trends Tags: content , employee retention , personal branding , private online community There’s a fear held by many organizations that if you talk personal branding, employees will use that information to leave your company. Not necessarily true. Happy employees do not leave because they discover social media.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Reads of the Week: September 7, 2012

Reid All About it

I lead off this week with a request to your heart. And wallet. Tonight, as you sit down to dinner, thousands of families in your area struggle to provide a nutritious meal to their kids. Food donations are decreasing , yet the number of adults and kids who go hungry every day is increasing. In an effort to raise awareness, funds, and food as part of Hunger Action Month , starting at 6pm tonight, the Food Bank of Central and Eastern North Carolina will stream live online for 24 hours from their w

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3 Tips for Keeping Your Website Fresh

Wild Apricot

Keeping website content fresh is mission-critical for non-profits. But frequent website updates can be challenging, so here are 3 tips that might help.

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5 places online you’ll find Event Garde this week

Aaron Wolowiec

1. Website launch. We’re so proud this week to showcase our new and improved website. Check it out and let us know what you think. From services to clients and from testimonials to social media, it’s all there. Special thanks to the The Image Shoppe for breathing life into this project. 2. Meeting Minds. Following a presentation I delivered for Experience Grand Rapids on justifying conference expenses , writer Cami Reister developed this post chock-full of planner tips.

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Looking into the congressional crystal ball

Golden's Rules for Association

Associations have garnered their share of attention from the Hill in the last year, but no one expected a thoroughly gridlocked Congress to actually get anything done about it … at least until after the election. And after that? Read my latest commentary in AssociationTRENDS to learn why I don’t think any of the association [.].

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Unsuck Your Meetings

Thanks For Playing

WAY back on Tuesday, August 1, the weekly #assnchat topic was productivity and time management , a personal favorite. I didn't exactly do a rigorously scientific poll, but the #1 answer to "biggest productivity killer" was: meetings. Planned meetings, unplanned meetings, drop in meetings, "do you have a few minutes?" meetings - just about everyone hated meetings.

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Stop Wasting Time with Social Media

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

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“NO vendors, please.”

Reid All About it

Every day in my association’s online community, people reach out to fellow members to ask questions or request guidance. Today I saw someone ask for examples of associations that have had proven success with social media. At the bottom of her request for help, she added three words – “NO vendors, please.”. I get why people say that. Too many clueless vendors use discussion forums for their own spammy self-interest.

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Tips For Effective Meeting Minutes

Wild Apricot

We've added a new article to our Membership Knowledge Hub that offers tips, tools and resources for creating and sharing effective meeting minutes.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Are you complacement?

Optimist Consulting

I was interested to read about a relatively new (well 4 years old) membership organisation, the Society of Digital Agencies being discussed on the Drum recently, a marketing and social media magazine and site. Following that article, a few days later I saw that a new organisation has been established – the Internet Association. It has Google and Amazon amongst its first members.

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Mixed Messages

Mariner

September 26, 2012. The subject line caught me. We Miss You! I didn’t realize that I had been out of the loop or missing. So I read further. The subject line caught me. We Miss You! I didn’t realize that I had been out of the loop or missing. So I read further. The subject line caught me. We Miss You! I didn’t realize that I had been out of the loop or missing.

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Always the Last to Know: Google Scholar

Thanks For Playing

Google Scholar. Seriously, how did I not know about this? Not even playing. Thanks John Chen ! (Now, if I just had access to a research library so I could actually read the full text of all the articles it indexes, we'd really be cooking.).

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Become a Member (Again) - Friday Fix

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!