July, 2018

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Membership 101: Effective Renewal Cycles

Spark Consulting

At some point, after generating leads and nurturing relationships and persuading people to join and helping them find their own individual engagement paths, it’s time to ask your members to renew, to stick with you another year. Membership retention is your goal – renewal is the process by which you achieve your goal. Renewal is all about how many of what types of notices are sent to whom on what schedule.

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Empower Your People and Improve Your Bottom Line Using Online Community

Higher Logic

Helping employees succeed and produce value for your organization is a universal objective for businesses, regardless of location, size or vertical. Providing them with resources and achieving this task was far easier in the past when employees worked in the same physical location, but with the advance of technology in the last decade, the modern workforce has become increasingly mobile.

LMS 136
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9 “Musts” for a Successful Association Board Orientation

GrowthZone

You want new board members to hit the ground running, right? The key is to make sure your orientation process is actually producing results. Get the Field Guide to Board Orientation for. a step-by-step plan. A successful orientation program generates excitement and motivation. By the end of the orientation process, new (and existing) board member(s) should: Feel comfortable and involved.

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Trade Associations Really Have Organizational Memberships

Eric Lanke

I have to take issue with Amanda Kaiser of the Smooth the Path blog, who said in a recent post that trade associations don't really have organizational memberships. Your key contact member understands that some of their colleagues at their organization can be members. But, most often when they think about the value of the association, they are not thinking about the value to their colleagues, or even the value of the membership to their organization, they are thinking about the value of the memb

Committee 113
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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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The Ultimate Nonprofit Video Marketing Strategy + 5 of the Best Nonprofit Videos We’ve Seen

Wild Apricot

Learn how to create the ultimate nonprofit video marketing strategy with our guide, as well as getting inspired with the five best nonprofit videos we've seen.

Video 394

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Membership 101: Exit Surveys

Spark Consulting

Sometimes, despite your best efforts to understand your members’ most pressing problems and most important goals, and provide solutions for them, members lapse. What happens next? You should try to find out why they left. One approach membership pros often take to discover their reasons for leaving is to ask membership committee members to make calls to lapsed members.

Survey 170
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14 of Our Favorite Examples of Storytelling in Marketing

Higher Logic

When was the last time you saw a commercial that made you cry? Maybe it was one of those gems during the Super Bowl, or maybe you’re not the crying type – either way, what’s the secret behind these stirring commercials? When you think about it, it’s odd that we’d cry over something (not you, non-cryers) that’s simply advertising a product or service for purchase.

Examples 247
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Where Does Your Association Fit in a Changing Postsecondary World?

Blue Sky eLearn

In the late 1990s, higher education and the importance of a four-year college degree started to change. The education systems themselves were not changing, but businesses were. It had been a national standard that in order to get a start a successful career you must first earn a college degree. Obviously, there are exceptions to every rule, but for the most part higher education was the first step to entering the workforce.

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3 Tips for Making Culture Change Sustainable

Jamie Notter

This is probably one of the biggest fears among leaders when it comes to culture change: what if we start making the change, and then the effort just fizzles out? After all, culture is something that is easy to ignore, since it has the power to live and grow without your attention. Here’s are three quick tips for making sure your culture work stays on course. 1.

Tips 166
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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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Facebook for Associations: Build a Community for Your Nonprofit with These 5 Best Practices

Wild Apricot

Want to start harnessing the power of Facebook for associations? Here are the five best practices you need to apply to your nonprofit's Facebook strategy today.

Strategy 391
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Help Millennials Get Jobs: Offer Online Learning & Career Resources

WBT Systems

Millennials get their share of depressing headlines these days—like this one from NBC News : “Majority of millennials are in debt, hitting pause on major life events.”. A stunning sad fact: only 22 percent of millennials are debt-free. Student loan debt isn’t their only problem, credit card debt is a huge burden too. The state of millennial membership.

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5 Minutes with Andy: Fear, Coughdrops, and Getting Naked

Virtual

5 Minutes with Andy (Podcast) Welcome to the second episode of Virtual’s new podcast, 5 Minutes with Andy , in which our CEO, Andy Freed, offers you tips, tricks, and insights into leadership, management, and business skills. In Episode Two, Andy discusses Patrick Lencioni’s book Getting Naked , which explores the management of professional services and how you want to conduct yourself in any business. “I could see so much of who we are, and who we hope to be in the pages of th

Tips 130
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5 Ways to Boost Fundraising with Online Community [Infographic]

Higher Logic

The donor experience is changing, and nonprofits need new strategies to amp up their fundraising. The bad news is that fundraising is getting tougher. Why? Well, although the amount given is growing, there are less donors to go around. According to Blackbaud’s recent report , every generation has seen a decline in givers since 2013, except for Baby Boomers.

eBook 174
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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Recruiting Members Face-to-Face

Eric Lanke

I was on the road again this past week. As has become my habit, whenever I find myself going somewhere, I check our database to see if there are any members in the area and, if so, I try to reserve some time to go visit them. That worked for one of our most engaged members this week, but on this particular trip there was another kind of opportunity that presented itself.

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What Is Culture Stewardship?

Jamie Notter

When we give our consulting clients an overview of what should be included in their “Culture Playbook,” we offer up six possible sections of the playbook: Rituals and artifacts. Stewardship. Talent/HR. Process. Structure/Design. Technology. You don’t NEED to have a play in every section, but we found early on that people needed a little prodding to realize that there were more things to do to build a culture than change one or two processes.

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3 Ways Organizations Win at Marketing

Wild Apricot

You see them every day. On Instagram, on Facebook and IRL (in real life). Organizations that seem to win at marketing their mission and their programs. They are everywhere and their donor family (and budget) is large! Here are the three things they're doing right — and how you can too!

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Survey Says… Online Education’s Role in Membership Marketing

WBT Systems

No one likes to admit it, but let’s face it, we’re all curious about how we stack up or rank compared to others. It’s human nature—the ego at work. Associations—a big group of human egos—are no different which is why membership benchmark survey reports are so popular. Associations want to know how their membership recruitment, retention, and marketing tactics compare to others so they can improve member growth and engagement.

Survey 150
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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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5 Minutes with Andy: Fear, Coughdrops, and Getting Naked

Virtual

5 Minutes with Andy (Podcast). Welcome to the second episode of Virtual’s new podcast, 5 Minutes with Andy , in which our CEO, Andy Freed, offers you tips, tricks, and insights into leadership, management, and business skills. In Episode Two, Andy discusses Patrick Lencioni’s book Getting Naked , which explores the management of professional services and how you want to conduct yourself in any business. “I could see so much of who we are, and who we hope to be in the pages of t

Tips 130
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The Event Planner’s Guide to Using Online Community for Your Annual Event

Higher Logic

Your annual event might be looming, or it might be a year away – wherever you are in the planning, it can feel like you’re stuck in a crazy-making cycle. The good news is, if you have an online community, you’ve got access to a tool that puts you one step closer to making your job so much easier. Are you taking advantage of the support your online community can provide?

Resources 168
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Step Four: Discussing the Strategic Implications, Part 6

Eric Lanke

Four weeks ago, in Step Four: Discussing the Strategic Implications, Part 5 , I continued a description of a Scenario Planning exercise my Board chair and I decided to conduct at our two most recently completed Board meetings. I ended the previous post with a comment that, in the process of defining the external factors that will most dramatically affect the course of our industry, and of identifying the strategies and tactics that our association should employ in order to help those things happ

Strategy 100
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An Association Rebrand From Start to Finish

Association Success

Rebranding is a lengthy process - but worth every minute. Why Rebrand? Identity. At the Society of Women Engineers (SWE), we have over 40,000 members around the globe. The organization was founded in 1950 and nothing about the brand had changed since then. It became clear that changing the visual aspects of the association’s messaging was a high priority.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Wild Apricot Launches Polls

Wild Apricot

You can now ask questions and run surveys from your Wild Apricot admin account, thanks to our new Polls feature. Find out how to start creating polls, and get some inspiration on ways to use them.

Survey 274
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The Importance of an LMS Roadmap When Selecting a Learning Platform

WBT Systems

Is your LMS provider stuck in a rut? Are you using a 20th century system in the 21st century? If your LMS isn’t moving forward with you, it might mean it’s going downhill. The next time you select a new learning platform, one of the factors to consider is the vendor’s LMS roadmap. LMS roadmap: are promises delivered? A product roadmap is the vendor’s plan for their software’s continual improvement.

LMS 150
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Introducing Virtual’s New Podcast: 5 Minutes with Andy

Virtual

5 Minutes with Andy (Podcast) Introducing the new Virtual podcast, 5 Minutes with Andy , in which Virtual, Inc.’s CEO, Andy Freed, will be offering you tips, tricks, and insights into leadership, management, and business skills. In Episode One, Andy discusses the various benefits and lessons learned in Virtual joining forces with the Drohan Management Group out of Reston, VA and Professional Credential Services, Inc. out of Nashville, TN.

Nashville 130
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5 Smart Tips to Strengthen Your Automated Emails and Increase Conversions

Higher Logic

Everyone uses email. Not everyone loves email, but everyone uses it today nonetheless. Why? Because it’s the main way we receive valuable communications. But, how many times a week do you scroll through your inbox and think, "Why am I receiving emails about something completely irrelevant to me?" or "Why am I being sent this email asking me to register for an event that I already registered for?".

Tips 159
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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!