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Signed, Sealed, Delivered, and Then What?
Idea Architects
DECEMBER 13, 2004
During the past few weeks, I've been involved in a number of conversations having a recurring theme: upper management asks for feedback, employees give it, and it seems to disappear into a feedback or idea vortex, never to be heard from or acknowledged again. This, of course, is not a new concern, but the repetition of its expression has been weighing on me causing me to wonder why are so many people from so many different organizations all commenting on the same frustration at the same time?
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