Sat.Jan 23, 2016 - Fri.Jan 29, 2016

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Celebrate Community Manager Appreciation Day With These Fresh #CMGR T-Shirts

Socious

The last Monday of January is Community Manager Appreciation Day! Every year, we set aside a day in January to thank the people who are most central to customer engagement and satisfaction. Please join Socious in celebrating community managers, whether it be with a simple "thank you," a cup of coffee, or even one of our new community manager appreciation t-shirts!

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Hacking Your Community's Subconscious

Higher Logic

You’re not lazy, but sometimes your brain is. It has so much to compute and process each millisecond that it needs all the extra help it can get. To do this, brains have developed little mental shortcuts we’re often not aware of but influence our decisions instantly. Many of these hardwired tricks are survival tactics that helped humans evolve to be the species we are today, but can trip us up in the modern world sometimes.

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January Update: Getting Started with 2016

Wild Apricot

Can you believe that January is already over? January was a big month for us. We’ve confirmed a lot of our strategies to improve our software experience and already started acting on them.

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Association Brain Food: Week of February 1, 2016

Reid All About it

The strong will survive, the smart will thrive. Even busy professionals must set time aside for reading, listening, and learning. Schedule it. Maybe 20 minutes a day, maybe an hour or two a week. You won’t evolve, and your organization won’t evolve, unless you’re regularly feeding your brain with new knowledge and ideas. One of the ways I’m contributing to the Association Executives of North Carolina (AENC), as a member of its professional development committee, is by com

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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How to Make Visiting Your Online Community a Habit for Customers or Members

Socious

American politician, Frank A. Clark, once said, “A habit is something you can do without thinking, which is why most of us have so many of them.” Nowhere is that more obvious than on the Internet. Most people visit the same sites, do the same things, almost without realizing it. When we can’t follow our Internet habit, because of site maintenance or some other uncontrollable cause, we feel an almost pent up anxiety.

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January Update: 1 month down already?

Wild Apricot

Can you believe that January is already over? January was a big month for us. We’ve confirmed a lot of our strategies to improve our software experience and already started acting on them.

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Networking boredom solved

Aaron Wolowiec

In alignment with Event Garde’s focus on networking, this month’s guest blog post is by John Rampton , the founder of Palo Alto, California-based Due , a free online invoicing company specializing in helping businesses bill their client easily online. It was originally published on BusinessCollective. John Rampton. Over the past five years, I’ve attended, on average, one event per week.

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Introducing WorkXO

Jamie Notter

So we've already been mentioning it here and there over the last several weeks, but I want to officially announce that Maddie Grant and I are joining forces with HR superstar Charlie Judy to form a new consulting company, WorkXO. Here's our vision and mission: We know that powerful cultures are achievable, and we are called to work with leaders who are ready to take a stand and create the future of work.

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Is Grammar Still Important?

Higher Logic

Is grammar still important? Language constantly evolves, which makes it beautiful and fascinating to study. And with the advent of texting, instant messaging and social media, language is evolving even more quickly than normal. Since we now have the capacity for instant written communication, a huge historical shift happened -- we write as we speak.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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When did you last map your member touchpoints?

Optimist Consulting

Mapping your membership touchpoints is a great way to start the year. Understanding how your members and potential members experience your organisation is an important insight in membership development. It is easy to think we know what members are experiencing, but unless you understand and monitor where the organisation ‘touches’ them you won’t truly know what their experience is.

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As the Calendar Page Turns.It's Tech Conference Season

Virtual

As the calendar page turns, it starts to become conference season. The period from February to June is stacked with industry conferences of all kinds in the tech space. Starting with CES , but moving on to the RSA conference and dozens of others. Having gone to more of these than I can count, here are a few musings on getting the most out of these events: Have a plan.

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#ThrowbackThursday What is a Non-Profit?

Portage Group

Understanding What Non-Profits Do by Jack Shand; Executive Partner of The Portage Group; introduced by associate Casey White What does a non-profit do? I can't easily answer that question. At first glance I thought, why should I be able to ? I'm new to the non-profit world and just learning. But then when I gave it second consideration I realised I had actually worked for several non-profits over spanning over 15 years of my life.

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The Pros and Cons of Allowing Anonymous Posts in Online Communities

Higher Logic

Even though it’s been a few months since the HUG Super Forum, which I was really excited to have a chance to attend/blog from , I’m still buzzing (sorry Rich Millington --couldn’t help myself!) from the excitement and focus on the discipline of community management. I’m not a current Higher Logic client, but it was great to hear about what’s new and on the horizon for the Higher Logic platform for 2016 and to have a chance to chat with friends old and new.or at least IRL new.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Engaging members digitally – National Trust’s story

Optimist Consulting

If you’re wondering how to make your organisation’s digital experience more engaging for your members this year, you might want to consider what the National Trust have recently done to enhance and improve their website for potential and existing members. With over half of all their website visits coming from mobile devices, they needed a more responsive, mobile-optimised site for their members.

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Chapters– Are they worth the cost?

Mariner

Nearly half of all associations. have components – a catch-all phrase for chapters, special interest. groups and the like – according ASAE’s last benchmarking study. Back. 2006, two research undertakings by Mariner and Whorton and by the ASAE. Component Section Council sought to answer the question “are chapters. worth the effort – do they have a defensible ROI?

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Generalist > Specialist

Eric Lanke

Been reading (and thinking) about the pros and cons of hiring generalists vs. specialists. Some of what I've read seems aimed at large organizations, much of it arguing for the advantages of generalists over specialists. They don't have to convince me. When it comes to small staff associations like mine, generalists win hands down. Here's just three reasons why. 1.

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CMAD 2016: It’s the Year of Community Management

Higher Logic

Happy Community Manager Appreciation Day! This is one of our favorite days of the year. The community management industry is making great strides and growing rapidly into 2016, thanks to innovative content and collaboration amongst community managers. Reflecting on where community management is headed next, we decided to touch on four distinct themes for this year’s celebration.

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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The 4 Skills Associations Should be Teaching

Smooth The Path

Marketing associations share best practices for leveraging social media. State bar associations develop sessions on the new statutes. Associations for HR professionals teach about affirmative action. We are really good at teaching profession specific skills. What we are lacking are life skills that can make our member’s lives (and jobs) significantly better.

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Why That Mission Statement Matters

Associations Now

Mistakes happen when employees take their eye off the implications of their actions. It helped sink Volkswagen, proof that an ethical refresher course can make a big difference. I confess: I’m a little skeptical about pronouncements about the importance of mission statements and “the tone from the top.” Most employees are too dug into the day-to-day matters of their to-do lists to feel terribly invested in a mission statement they likely didn’t experience after their day-one orientation.

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5 Ways to "Work" on a Snow Day and Still Improve Your Website

Vanguard Tech

If you are in Hoth the DC area today, some might be tempted to work from home given DC’s reputation as a “work town.”. However, let’s face it… after a couple of days of shoveling snow, your bones and muscles are aching and your brain is wiped out from trying to figure out where to put all the snow (not to mention the fact, your family is now officially on your nerves).

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How Well Do You Know Community Management? Try our Crossword Puzzle!

Higher Logic

Test your Community Management knowedlge with our crossword puzzle. Fill in the puzzle with our interactive PDF below or print it if you prefer. Enjoy!

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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A New Mantra for the Association Community

Smooth The Path

There is some evidence to support that mantras work. Not in the mystic, woo woo kind of way but the practice of focusing and refocusing our minds daily on our key goal does have a positive effect. Scott Adams, the creator of Dilbert, talked to Tim Ferris about this. Business leaders are finding mantras to be helpful in life and work. In practice, we say or write our goal 20 times a day, every day for days, or months, or years and eventually we will get there.

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Israeli Academic Groups Warn Boycotts Are Having an Effect

Associations Now

The recent trend favoring the boycott of Israel, embraced by many in the academic world, is beginning to damage the perception of the country’s educators and researchers, officials told a Knesset committee last week. Politicians have suggested that the Israeli government work on messaging campaigns to combat the issue. The past few years have seen academic groups launching boycotts against Israeli institutions for a variety of reasons.

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Three Principles To Awaken Your Association Force Leadership

Velvet Chainsaw

Have you seen the newest installment in the Star Wars saga: Episode VII “The Force Awakens?”. I admit I’m something of a Star Wars fan. Just take a look at my Facebook page and you’ll see. One of the major themes in the Star Wars films is light versus dark, good versus evil. That same theme often runs through organizations. Light brings forth freedom and direction while darkness leads to restriction and a loss of vision.

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Association Innovation: No Longer an Oxymoron?

Association Adviser

Are you a Type-A take-charge leader? Do you like getting things done ASAP without a lot of meetings and processes getting in the way? Does the sound of task-forces, boards and steering committees. For more about this topic, click on the headline.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!