When the time comes to choose new association management software (AMS), you’ll likely have questions about the vendor experience. Will your new vendor understand your association? Will they have the expertise to configure your software to meet your staff and member needs? Will the vendor be pleasant to work with?
The Nimble AMS team is here to help your association, regardless of where you’re at in your software selection process. Read this article to guide your buying journey, preparing your association for a successful AMS implementation.
Four ways the Nimble AMS team can help your association
The process of finding the perfect software solution for your association can be a challenge. Here are four ways the Nimble AMS team can simplify the journey:
1. Dive in. Here’s how our Nimble AMS team sees it—the more we learn about how your business works, the best we can configure the system for you. That’s why our experienced team gets to know your association extremely well. We ask questions to understand the different teams across your organization, how they work, and how they need the AMS to function so they can do their jobs even better.
2. Build trust. We know not everyone has had a positive experience with software vendors. Because of this fact, the Nimble AMS team works to gain the trust of associations.
Please be aware that:
- We care about your organization and how we can best help you.
- We are experts in our field.
- We don’t want to help you keep the status quo in a new AMS. We want you to improve your processes by incorporating best practices into your new system.
- By the end of the AMS implementation, you will have the tools you need to be self-sufficient with your new AMS system and be comfortable moving on to work with your customer success team to get any answers and support you might need in the future.
3. Communicate clearly. We know that clear and honest communication is vital. That’s why the Nimble AMS team works as a true partner to give you the full picture of the implementation project, setting expectations appropriately.
4. Have fun. We always strive to get the job done and do it well. However, the Nimble AMS team is made up of people, and we’re working closely with you. We believe we should all enjoy working together!
Even if it means taking a few minutes at the beginning of each meeting to share a personal story or meet your new pet, we value taking the time to get to know you. And we hope you’ll want to get to know us, too.
Meet your Nimble AMS dream team
The Nimble AMS team is ready to partner with your organization, ensuring you have a successful AMS adoption. Combined, our team offers 69 years of experience to guide your association.
Get to know the Nimble AMS team by checking out our bios:
Howard Pollock — Nimble AMS Director of Enterprise Accounts:
Has worked with Community Brands for 23 years.
“I have spent my entire career working in and for associations and nonprofits (34 years) and spent the majority of those years at Community Brands,” says Pollock. “I am driven by our client’s mission and vision, making the world a better place. I have served on the Board of two advocacy organizations whose supportive work directly affects my family. I love the challenge and opportunity of positioning our products and services to enable our association and nonprofit clients to focus on growth and innovation.”
Jeff Bachelor — Nimble AMS Director of Enterprise Accounts
Has worked with Community Brands for 9 years.
“I am passionate about serving associations and nonprofits because I know what they do makes a real difference,” says Bachelor. “Associations and nonprofits change the world for the better, and I want to use all my skills and abilities to support them and help them grow their mission…through this service, I’ve been given the opportunity to make a positive, long-lasting impact.”
Susan Stewart-Kelly — Nimble AMS Senior Sales Director
Has worked with Community Brands for 15 years.
“I have specialized in the technology needs of large and complex nonprofit organizations of all sizes for over 25 years,” says Stewart-Kelly. “I am fortunate to have served Netforum Enterprise clients and added Nimble AMS to my portfolio this past year. Serving mission and member-driven organizations have been my passion for nearly my entire career and creating and nurturing long-term partnerships is my goal in every engagement.”
Joe Shaben— Nimble AMS Account Executive
Has worked with Community Brands for 18 years.
“I am so proud to represent the Nimble AMS team and work with associations like yours,” says Shaben. “I’ve been in the industry for close to two decades, so I’ve seen countless ways member-based organizations are changing the world. I’m driven to serve associations and discover how our team can best meet your staff and member needs.”
Michael Fisher — Nimble AMS Director of Enterprise Accounts:
Has worked with Community Brands for 1 year.
“I have been involved as a non-profit volunteer since 2011 and every new interaction increases my gratitude while impacting real people in my local community,” says Fisher. “Helping others achieve their goal is my goal and working with people that are mission-driven and goal-oriented is one highlight of working at Nimble AMS. I love that every association is different, each with its own unique needs, and all are working to make a difference to their staff and members.”
Angela Miller — Nimble AMS Account Executive:
Has worked with Community Brands for 1 year.
“While I’m still relatively new to the Nimble AMS team, I have over 12 years of experience working with associations,” says Miller. “I am driven to represent your organization, learning more about you and your unique staff and member needs. I believe our team can help your association navigate whatever situation it’s going through.”
Blake Menefee—Nimble AMS Senior Director of Enterprise Sales:
Has worked with Community Brands for 2 years.
“Prior to working with Community Brands, I spent most of my career building entrepreneurial programs for Fortune 30 companies,” says Menefee. “People are my passion and in the private sector, I was always looking for that golden nugget of how technology impacts the lives of so many. In this space, it’s EVERY conversation with clients and consultants, I get to hear how organizations are changing individuals, communities, as well as the whole world. Just the thought that the technology that I sell maximizes so much human capacity in this world is my proof point that I found the space I want to spend the rest of my career.”
