Sat.Apr 06, 2013 - Fri.Apr 12, 2013

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Hack Your Association

Reid All About it

'Have you ever seen one of these? UCF’s 3D printer at digitalNow. That’s a 3D printer from the University of Central Florida’s Institute for Simulation and Training METIL Lab. David Metcalf and two of his students brought it to digitalNow for The “Maker Society,” their session with Jenny Levine , Strategy Guide at the American Library Association. .

Library 245
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Tips For Appreciating An Essential Resource – Your Volunteers

Wild Apricot

'Just in time for National Volunteer Week, we''ve developed a new resource - a Volunteer Appreciation Guide - to help with volunteer recognition planning.

Resources 255
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Announcing: Member Relations

Spark Consulting

'I’m excited to launch the second Spark whitepaper – Member Relations : An Association-Centric Approach to Customer Relationship Management, which, with the assistance of George Breeden and Tom Lehman , I recently completed. This week, I’ll be blogging about the contents of the whitepaper. The basic premise is: Associations are starting to look at CRM (customer relationship management) software, either as an adjunct to or a replacement for, their more traditional AMS systems.

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3 Ways to (Better) Showcase Members in Social Media

YourMembership

'Social media gurus tell member organizations again and again – don’t make it about you, make it about them. Every post shouldn’t be about what you are doing and what you think. Showcase your members. Let them shine. Turning over your social media platform to them is like a nice introduction from a mic. They can finally be heard over the noise of the social sphere.

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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Empathy, new value creation and the stakeholders of the future

Principled Innovation

'In early January, I wrote a post on six serious ideas for 2013 that included the concept of SED, which is short for serendipity, empathy and discovery. SED is a term I coined to inspire association leaders to shift their conversations about the future in a more generative direction. Here is what I wrote about SED in that post: In 2013, I want to challenge association leaders to prepare for the vast serendipity that lives all around them, experience genuine empathy and embrace new possibilities

More Trending

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CRM: The Philosophy

Spark Consulting

'From the new Spark whitepaper, Member Relations: An Association-Centric Approach to Customer Relationship Management : CRM, properly understood, supported, and implemented, helps us manage customer (member and non-member) relationships in a coordinated way across our associations so that every staff member can access the information we maintain on our audiences and use that information effectively to build stronger relationships with those audiences.

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3 Ways to (Better) Showcase Members in Social Media

YourMembership

'Categories: Membership Management Tags: association members , associations , business social networking , community , member community , member organizations , member retention , online community , online member communities , social media , Social Media and Business Trends , social media strategy , social networking software , yourmembership.com Social media gurus tell member organizations again and again – don’t make it about you, make it about them.

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The Orange Bowl and Creativity: An Interview With Laila Brock

KiKi L'Italien's Acronym Soup

'0. 0. 1. 1172. 6687. Amplified Growth, Inc. 55. 15. 7844. 14.0. Normal. 0. false. false. false. EN-US. JA. X-NONE. Laila Brock is currently the Director of Events and Team Operations with the Orange Bowl Committee, where she implements nearly 100 annual events in support of the Orange Bowl and the larger objective of enhancing the image, economy, and culture of South Florida.

Florida 143
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Video For Good - Tips and Resources

Wild Apricot

'If you''re thinking about getting started with video for good, here are some tips and resources.

Video 235
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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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AMS, CRM, and “So Now What?”

Spark Consulting

'This is the final post of launch week for the new Spark whitepaper, Member Relations: An Association-Centric Approach to Customer Relationship Management : We’ve looked at CRM as an approach, CRM as software, how AMS and CRM are alike and different, and now we’re on to: “What does it all mean?” CRM is not a one-to-one replacement for AMS.

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Professional Speaking Association – how it grew by 45%

Optimist Consulting

'Derek Arden , professional speaker and author and Immediate Past President of the Professional Speaking Association reflects on the organisation’s tremendous growth last year during his Presidency: About the Professional Speaking Association. The PSA is the professional association for anyone who is involved in public speaking, from professional speakers through to senior staff who are required to present regularly.

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Speaking to Alabama Law Students about the Association World

Association Navigator

'courtesy of [link]. I’m excited to again speak to University of Alabama law students about opportunities in the association world. The discussion is next week at the Washington offices of Hogan Lovells. Partner Mike House is the organizer of Alabama’s government relations program that brings students to Washington for a semester to work and study.

Alabama 135
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Free? Hold on a Minute.

Golden's Rules for Association

'A few years ago I moderated a workshop on Chris Anderson’s book, Free and its implications for associations at the Digital Now conference. (That presentation can be found here.) Anderson’s thesis was based largely on the concept of a “freemium” – give something away that creates a demand for future purchases. You know, give away [.].

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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AMS v. CRM

Spark Consulting

'From the new Spark whitepaper, Member Relations: An Association-Centric Approach to Customer Relationship Management : The once distinct line between AMS and CRM is blurring. CRM systems are increasingly able to integrate with third party solutions to provide additional functions, social networking platforms in particular, and AMS systems are adding many “classic” CRM capabilities.

System 163
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Aspiring Professionals Programme – could you get involved?

Optimist Consulting

'Students on internship at VCCP. Thanks to the SMF for the image. I was very interested to find out about the Aspiring Professionals Programme run by the Social Mobility Foundation (SMF), a UK charity. Raising the profile of your organisation’s profession amongst school and college students is a good way to pipeline membership in the future. What is the Aspiring Professionals Programme?

Sample 126
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Weekly Inspiration - My 10 Picks

KiKi L'Italien's Acronym Soup

'We''ve made it to Friday and if you''re anything like me, you like to recap what you''ve learned or been inspired by over the week. What has captured your imagination? What is fascinating to you? Here''s what''s inspiring me this week: 1. The Art of Selfishness by David Seabury - This is an older book that I found on Amazon.com after listening to an interview between John Morgan and Chris Brogan.

Class 116
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Getting Centered on Attention

Idea Architects

'I reread recently an old New York Times article in which the popular actor Hank Azaria commented on how fellow actor William H. Macy had taught him that you don''t always have to be the center of attention. "There is a tremendous dignity and honesty in not doing that," Azaria said. "You can really let other people have their thing. And if you do that honestly enough, it’s its own terrific thing.

New York 111
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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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CRM: The Software

Spark Consulting

'From the new Spark whitepaper, Member Relations: An Association-Centric Approach to Customer Relationship Management : Now that we’re on board with CRM the concept, what about CRM the software? One of the major differences between CRM software and other types of databases is Sales Force Automation (SFA). SFA focuses on contact management with the goal of supporting a formal process for moving leads through the purchase loop until they become customers.

Software 163
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4 ways of working with real people’s stories in video

Optimist Consulting

'Sisters Jo and Karin on location with Magneto’s Gaby Jeffs. Video is often used by traditional charities to tell stories. I often think that membership organisations could use video in this way more. Gaby Jeffs from Magneto Films , a leading producer of films for non-profits, has kindly agreed to share some of the ways that video can be used.

Video 126
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Ethical Springtime Dilemma: Stolen Blooms

KiKi L'Italien's Acronym Soup

'Ethical dilemma: Your neighbor has a blooming bush that is encroaching on your yard. The blooms would look perfect in vases throughout your house. Do you snip off the blooms that fall on *your* side of the fence so that you are delighted as you walk throughout your house? Or do you adhere to a "hands off" policy and wait for your own bushes to bloom?

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Association Turf Battles

Eric Lanke

'image source Having just renewed my CAE certification , I thought I''d offer this week''s post in the form of a CAE exam question. A program committee has an idea for program improvement that relates directly to one of the association''s special interest groups. The program in question is not something the special interest group has worked on before.

Committee 109
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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Leadership Lessons from Moving

Jamie Notter

'So I moved this weekend, leaving what has been the family home for more than 17 years, and downsizing to a three-bedroom apartment that is more suitable for me and my three teenagers. Like everyone, I hate the process of moving. It is thoroughly exhausting, and as you may have guessed from this blog, I’m a big picture guy, and moving requires LOTS of details, so I struggled.

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Finding the right style

Mariner

'April 9, 2013. Because I’m always trying to improve my writing skills, I read any grammar resource I can get my hands on. My latest favorite grammar quandary was brought to us by Quick & Dirty Tips from Grammar Girl. When you are making the phrase do and don’t plural, do you use an apostrophe? And if so, do you use it for both words? Good question.

Tips 100
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Read This: How to Get More People to Open Your Emails

Associations Now

'40 % The percentage of emails being opened on mobile devices. For the first time, mobile readership surpassed desktop readership, which accounted for 35 percent of email opens. A new benchmarking report on email marketing, which analyzes emails from more than 800 associations, outlines some of the metrics associations can use to measure and increase email success.

How To 86
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Reinventing, Reimagining And Rethinking Traditional Conferences

Velvet Chainsaw

'Activism, advocacy, associations, boardrooms, battlefields, churches, education, faith groups, governments, media, nonprofits, philanthropy, retail, technology and work are all being reinvented. We are rethinking and reimagining all of our traditional institutions. This includes the meetings industry’s traditional conference. Our conferences are being reinvented by people who don’t follow the accepted practices and unspoken rules.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!