A Gaming Company Tamed Toxic Trolling - What They Learned Could Help Your Community
Higher Logic
JANUARY 12, 2017
How do you change the behavior of millions of community members? That’s the problem Riot Games had to solve with their game, League of Legends when they realized that antisocial behavior - like gamers using racial and homophobic slurs with each other - had reached toxic levels. By using social science and tons (and TONS!) of data, Riot Games uncovered tactics to reduce - if not end - toxic trolling within their game, League of Legends.
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