Remove engagement

Jamie Notter

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Solving the Employee Engagement Equation

Jamie Notter

Maddie and I are BEYOND excited to announce the release of our next book, The Non-Obvious Guide to Employee Engagement (for Millennials, Boomers, and Everyone Else!). All engagement surveys out there do fundamentally the same thing: they measure happiness. Engagement is a function of success. image credit.

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Do Millennials Define Engagement Differently?

Jamie Notter

So what does that have to do with engagement? As I pointed out in last month’s post, we have proposed a new definition of employee engagement in our latest book. We believe that engagement is directly linked to how successful employees can be in their jobs, and that includes success at three levels: personal, role, and enterprise.

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The REAL Reason We Keep Doing Engagement Surveys

Jamie Notter

When I do keynotes about employee engagement, I usually show this slide that documents the absolutely abysmal progress we’ve made on employee engagement over the last 20 years (the numbers are from Gallup). Yet despite that terrible return on investment, we continue to spend a lot of money on engagement surveys. First, the egos.

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Stop Chasing Employee Engagement

Jamie Notter

I know that many leaders are losing sleep about low levels of employee engagement. So you think it would make sense to actively pursue engagement, right? You will ask yourself, how can I make my people more engaged? And you might think about things you can do to engage them more. That’s not how it works. image credit.

Process 96
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Engagement Is a Two-Way Street

Jamie Notter

Maddie and I worked with a client last week on the topic of member engagement, and one of the insights that was particularly useful to this group was the idea that engagement is a two-way street. When we think about engagement–which could mean customers, members, or even employees–we very often think of it in one-way terms.

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Engagement is Not About Being Happy

Jamie Notter

I know employee "engagement" has hit buzzword status, and everyone defines it differently, but this "happiness" frame is taking us in the wrong direction. But engagement is about a deep connection between the individual and the organization. This frustrates me, because I don''t think it''s really about "happiness.". Happy is a mood.

System 70
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Member Engagement: It’s Not About You (Guest Post)

Jamie Notter

The following is a guest post from Anna Caraveli and Elizabeth Engel, CAE, who have also written a very nice White Paper on engagement (link at the end). Associations have always been “about” engagement, and in the past several years, we’ve had a renewed focus on engaging our members and other audiences.