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Survey Uncovers Top Priorities for HOA Management Firms

AvidXchange: Association Management

Work arrangements continue to evolve while companies focus on employee retention At the beginning of the pandemic, associations shifted quickly to remote work. Subsequently, the concerns around employee retention and satisfaction are going up. Here’s what we learned from the survey, which was conducted in 2022 and 2021: 1.

Survey 130
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Elevate your continuing education program with the latest learning trends of 2024

Crowd Wisdom

Discover how to increase learner retention and your program’s effectiveness with these top learning trends : 1. The perceived value in sources like LinkedIn and Google is also declining, suggesting an opportunity to attract more members who are dissatisfied with generic sources of professional development.

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Why Every SaaS Company Needs a Branded Customer Community

Higher Logic

If you do a quick search on LinkedIn to find the titles of people involved in customer experience, you’ll find a range of departments and titles, speaking to this unique problem: CX teams have to address challenges that come from across the company, and it’s not often clear where to start. Increase customer retention and revenue.

eBook 218
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What HOAs and CAMs Need to Know About Staffing Challenges Amid Economic Uncertainty 

AvidXchange: Association Management

According to Pew Research , it has real consequences: 0 % of people who quit their job during The Great Resignation cited working too many hours as their reasoning Firms can’t afford to lose their people and they’re ramping up retention efforts to ease their burden.

eBook 130
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Onboarding for Retention: How to Engage New Members for the Long-Term

Higher Logic

If you’re onboarding with the goal of retention (and you should be), it’s all about connecting your members and continuing to engage them at strategic touchpoints. Many membership departments are shifting their focus to member loyalty and retention, starting with onboarding. Read more: How to Improve First-Year Member Retention.

How To 226
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Membership 101: Ladders of Engagement Revisited

Spark Consulting

But they’re also the key to retention, which is critical to the health of your association. According to ASAE’s Benchmarking in Association Management: Membership and Components Policies and Procedures , the average association invests $20,000 a year on recruitment and $15,000 on retention.

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Three benefits of developing thought leadership content at your association

Nimble AMS

A study conducted by Edelman and Linkedin reported 65% of those surveyed said thought leadership content improved their perception of an organization. As a result of your thought leadership efforts, you’ll see an increase in member engagement and retention. Build association credibility. Increase organization awareness.