Nimble AMS

MARCH 8, 2023

But how can an AMS create value in your organization ? How associations can innovate a nd improve the member experience To become an innovative association , you’ll want to address and solve problems at your organization as they arise. Boost member service efforts by investing in AI chatbots. E-commerce.

Member Experience 117

Member Experience Innovation Tips Software 117

Nimble AMS

AUGUST 4, 2023

To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized member experience.

Member Experience 120

Member Experience Tips Guidelines Tools 120

Nimble AMS

JULY 11, 2022

According to the Community Brands 2022 Association Trends Study , member priorities have shifted to tangible, personal benefits. 47% of members report joining an association for certifications or credentials and 45% say they chose an organization for job opportunities. . Use your data. Activate your online community.

Member Experience 108

Member Experience Software How To FAQ 108

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission. Help your members thrive, and they can help you.

Member Experience 78

Member Experience Directory Recruiting Recruitment 78

Smooth The Path

MARCH 14, 2019

Some associations are still offering solutions to the issues that members had ten, twenty, or forty years ago but, are not providing solutions to the critical challenges members are facing today. If you suspect that your association has a value gap start asking members what their most challenging professional problems are.

Member Experience 102

Member Experience Marketing Communications Industry 102

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

Member Experience 78

Member Experience System Content Tips 78

EventMobi: Association Events

SEPTEMBER 28, 2023

In this article, we’ll touch on what a member directory is, how it can help your association, what type of information should you include in a membership directory, how you can create one, and several platform options for you to choose from. What is a Member Directory? One important note to keep in mind: privacy concerns.

Directory 147

Directory Organization How To Kansas City 147

Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! Here’s how to get started. Artificial intelligence.

Innovation 100

Innovation Organization How To LMS 100

Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.

Member Experience 36

Member Experience Tips FAQ Content 36

ReviewMyAMS

MAY 19, 2021

Guest post by HeidiAnne Malcom, RSM US Members interact with your organization in many ways, but the main way is through your website. When members and nonmembers visit your website they already have an expectation of the experience they should encounter.

Member Experience 82

Member Experience LMS Maine Organization 82

Nimble AMS

DECEMBER 16, 2019

Ready to take your member experience to the next level? Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Wouldn’t it be great to have a magical employee who worked 24/7 and could automatically handle common member requests and questions?

Member Experience 78

Member Experience Technology Examples Resources 78

Nimble AMS

SEPTEMBER 8, 2022

But how can your association adapt to changing member expectations? Five Salesforce Clouds to consider using at your organization. Expect to automate your data to level up your marketing campaigns and inspire member loyalty. Is your organization hoping to boost productivity, generate leads, and increase revenue?

Organization 121

Organization Massachusetts Revenue Survey 121

Aptify

JANUARY 21, 2022

Here is some association trends data that can help point the way for your organization to better serve your members in uncertain times. . Here are five ideas from the association trends study to help prepare your organization for the future: 1. Provide greater member value. The organization was providing little value.

Organization 138

Organization Certificate LMS Membership Management 138

Smooth The Path

MARCH 19, 2017

From doctor’s offices to the grocery store, to ticket takers, to Girl Scout cookie sellers, most organizations and customer facing staff are more interested in the administrative transaction than they are with interacting with the customers. A very pleasant member experience can just be human.

Member Experience 68

Member Experience Cost Conference Technology 68

Nimble AMS

OCTOBER 8, 2019

The findings show that members are interested in receiving personalized content from their associations. Seventy-nine percent say it is very or somewhat important that their organization provide targeted, valuable content. Consider what your members want. It’s important to understand what your members are seeking.

Member Experience 60

Member Experience Content Tips System 60

KiKi L'Italien's Acronym Soup

MARCH 23, 2015

One of the big questions Todd asked me was about the challenges facing organizations today; especially as it pertains to experience for their customers or members. What Challenges Are Facing Associations As It Pertains to Customer Experience? We''ve got this covered."

Member Experience 100

Member Experience Social Media Leadership Technology 100

Nimble AMS

AUGUST 23, 2022

According to Community Brands 2022 Association Trends Study, while data analytics is a higher priority for organizations, just one-third of association professionals report their data is excellent or very good. It could be as simple as an organization is yet to set any goals, visions, or KPIs for its data.

Organization 140

Organization Survey Tips Report 140

YourMembership

JUNE 12, 2012

I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. In his newsletter he wrote about how the folks at Social Media Camp in Victoria, British Columbia made his experience memorable. You should be listening about them.

Member Experience 150

Member Experience Newsletter Social Media Software 150

Nimble AMS

NOVEMBER 18, 2019

Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. So how do you create an engaging member experience?

Member Experience 60

Member Experience Strategy How To Learning Management System 60

MemberClicks

SEPTEMBER 20, 2023

Here are the features, tools, and solutions to look out for to modernize your organization. A medical association is focused on furthering and protecting the interests of its members, like helping them with career growth and keeping them up-to-date with industry trends. Not sure where to start? What is a Medical Association?

Association Software 52

Association Software Software Organization Certificate 52

Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business.

Member Experience 60

Member Experience Technology System Innovation 60

Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. As your association grows and evolves, its needs change.

Member Experience 60

Member Experience Technology System Software 60

HighRoad Solution

MARCH 4, 2021

Organizations spend a great deal of time making assumptions about their members' interests. And there are a number of tools out there to support the collection of behavioral data so that associations can get better and better at getting to know their members. Association audiences are no exception.

Member Experience 78

Member Experience Tools Organization Strategy 78

MemberClicks

JUNE 23, 2020

Those tools dictate the form members submit to join, how their listing shows up on your directory, the website they visit to register for events — sometimes even the platform where they'll access the event, if it's virtual.

Member Experience 94

Member Experience Directory Membership Management Tools 94

Smooth The Path

OCTOBER 12, 2021

Organizations exhibit the same kind of behaviors all the time, but for an entirely different reason. The post Naturally Occurring Incongruities in Organizations appeared first on Smooth The Path. Or maybe by putting their good intention into the universe, they jinx us?! Maybe, but probably not. sure of the outcome.

Organization 78

Organization Cost Marketing Member Experience 78

Smooth The Path

JUNE 18, 2019

My first-year member experience lines up with many other new member’s experiences according to member research. Associations tend to have very robust renewal programs, but meager new member onboarding programs. Organizations have a three-week window of opportunity to first engage each new member.

Organization 108

Organization Member Engagement Member Experience Video 108

Breezio

JANUARY 25, 2021

Does your association or organization use an online community platform? Online communities can not only adapt to your business, but it can also foster collaboration among members. There are several ways associations use online communities to address business needs across all industries.

Member Experience 69

Member Experience Industry Organization 69

Spark Consulting

MARCH 27, 2024

I think we don’t focus enough on the concept of creating delight when we’re creating member experiences. So what have you done not to serve, not to handle, not to shut up, but to delight your members lately? What would the world look like for your organization and constituents if delight was your focus?

Member Experience 243

Member Experience Conference Organization 243

WBT Systems

JANUARY 31, 2017

Is your association a learning organization? A learning organization becomes more like a community that members can feel a commitment to. The second article points out that association members are much more “tech savvy” than association executives may think. Is your Association a Learning Organization.

Organization 150

Organization Learning Management System LMS System 150

Association Analytics

JANUARY 30, 2023

Let’s break down several scenarios to show how data analytics can help improve the member experience. Dig Below the Surface to Find Gaps in Member Retention It’s likely that your organization measures retention rates, but are you looking at the surface or digging in below the aggregate level ?

Member Experience 321

Member Experience Analysis Course Survey 321

Nimble AMS

FEBRUARY 13, 2024

The Nimble AMS Spring ‘24 product r elease is here to deliver ! Our Nimble AMS team is always working to offer the latest updates to enhance your organization and meet your association-specific needs. Leverage the Nimble AMS Spring ‘24 release to i mprove your staff and member experience , putting you on track to exceed your goals.

Innovation 139

Innovation Member Experience Committee Products 139

Smooth The Path

JUNE 5, 2016

Are you wondering how that can be when members share the same profession or same title or same industry? From our member’s point of view there is actually a lot of variation. Some work for big organizations and some small and this makes a big difference in their outlook, responsibilities and resources. Curated Networking.

Member Experience 60

Member Experience Directory Social Media Conference 60

Smooth The Path

MAY 6, 2021

It is interesting to observe organizations’ attempts at creating a good user experience. It seems as if organizations have become incurious about users’ real wants, needs, and perceptions. So the user experience has become a game of metrics. What member feedback to keep, and what to toss.

Organization 78

Organization Survey Member Experience Conference 78

Breezio

JANUARY 27, 2021

Does your association or organization use an online community platform? Online communities can not only adapt to your business, but it can also foster collaboration among members. There are several ways associations use online communities to address business needs across all industries.

Member Experience 42

Member Experience Industry Organization Tools 42

Nimble AMS

DECEMBER 10, 2023

Read these blogs to get started: Artificial Intelligence 101: Tips to leverage AI at your association It’s time for your association to get started with artificial intelligence (AI) Boost member retention with artificial intelligence and automation 3. Member experience Is your association reaching its members?

Software 150

Software Member Experience Tips Innovation 150

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 140

Survey Strategy Member Experience Review 140

Nimble AMS

NOVEMBER 10, 2020

There’s no doubt that all of your members are valuable. It’s important to engage with them all to drive member loyalty and keep your organization thriving. But, let’s focus just on your younger members for a bit. Young professionals in your industry represent the next generation of members for your association.

Organization 78

Organization Discount Tips Member Experience 78