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Customer Experience Lifts Service to the Stratosphere

.orgSource

These comments from McDonald’s CEO, Chris Kempczinski to New York Times journalist David Gelles describing how the pandemic would change the company’s business resonated with me on a couple of levels. “We The post Customer Experience Lifts Service to the Stratosphere appeared first on.orgSource.

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New York Law May Signal Challenges Coming for Airbnb

Associations Now

An agreement with New York City this month removes some liability concerns for Airbnb in its largest market. But New York’s law making short-term rentals illegal could be the opening salvo for opponents elsewhere who say such rentals reduce affordable housing in major cities. market: the Big Apple.

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On the Runway: Lessons From New York Fashion Week

Associations Now

What the recently wrapped New York Fashion Week can teach meeting planners about creating experiences, experimenting, and getting the next generation involved. If you’re familiar with fashion, you know these three collections were on the runway at New York Fashion Week (NYFW), which wrapped up a day or so ago.

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Could New York Minimum Wage Boost End Tipping?

Associations Now

one of the highest in the country—has the New York State Restaurant Association suggesting that its members could consider doing away with tips altogether. Could higher wages for tipped workers mean the end of gratuities in New York? The post Could New York Minimum Wage Boost End Tipping? at the end of 2015.

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California Consumer Privacy Act (CCPA) and New York SHIELD Act for Associations, Nonprofits, and Other 501(c) Organizations

Delcor

Most recently, California and New York have expanded their data privacy protections by enacting the California Consumer Privacy Act (CCPA) and New York’s Stop Hacks and Improve Electronic Data Security (SHIELD) Act. The statute defines “common branding” simply as a “shared name, service mark, or trademark”.

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New York City Taxi Drivers Launch Association in Response to Uber

Associations Now

Uber pulled out of San Antonio—the country’s seventh-most-populous city, which also has the fastest-growing millennial population —in April after the city council imposed new regulations on all ride-sharing companies, including mandating the fingerprinting of drivers. Uber competitor Lyft also ceased services in the city.

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Associations Join Appeal in Music Licensing Case

Associations Now

Venue- and business-events-related groups joined with local radios stations, major motion picture studios, online streaming services, and music venues to file an amicus brief seeking to overturn a recent federal court decision that would significantly raise music licensing rates.

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