Jamie Notter

JUNE 17, 2020

The price ($497) is discounted, but you will have the opportunity to help us refine and create the course in the process (plus it includes a one-hour coaching session after the course to help you with implementation). To learn more (and enroll), visit the course page.

Course 103

Course Discount Price Process 103

Jamie Notter

JULY 30, 2018

Well, you don’t necessarily need an entire culture department, but you do need some structures/processes and people identified who will be doing the work. You don’t just randomly ask staff people to make sure all your financial management tasks get done—you have a finance department.

Tips 166

Tips Course Team Innovation 166

Jamie Notter

DECEMBER 17, 2019

That will include things like giving people time to do the culture work, embedding culture into your core HR processes, and creating a whole new set of metrics to make sure your culture is actually making you more successful. But if you want to get serious, you’ll need to develop it as a practice and a system.

Class 121

Class Leadership System Process 121

Jamie Notter

JUNE 17, 2020

The price ($497) is discounted, but you will have the opportunity to help us refine and create the course in the process (plus it includes a one-hour coaching session after the course to help you with implementation). To learn more (and enroll), visit the course page.

Course 91

Course Discount Price Process 91

Jamie Notter

FEBRUARY 25, 2019

They design their processes and structures using a systems-thinking lens, and that’s why they end up looking so different than average organizations. the process?), That’s what seeing systems can do for you. And futurist cultures get that. They understand systems. They use systems thinking. They struggled as well (the customer?

System 167

System Case Study millennials Process 167

Jamie Notter

SEPTEMBER 11, 2018

Culture change is an iterative process. Here’s the good news: you don’t have to be 100% correct right out of the gate. All you need is to actually DO something, and then commit to paying close attention to whether or not it’s working. If it’s not, then maybe you put that play on the back burner and bring a new one in.

Process 133

Process Organization 133

Jamie Notter

OCTOBER 10, 2018

They ended up completely revamping their onboarding process so that every new employee had a much clearer sense of how best to work with people both in the office and around the country. Instead of platitude-laden arguments that never go away, they got down to the source of the frustrations, as well as what could be done to solve them.

Survey 164

Survey Process Organization 164

Jamie Notter

AUGUST 9, 2018

That doesn’t let them off the hook on the priority—they still need to take a hard look at their communication and make sure the state of that vertical flow is not getting in the way of success—but they may not have to employ the same processes as other departments as they honor that priority. Subcultures are a natural part of culture.

Communications 168

Communications Examples Process Organization 168

Jamie Notter

MARCH 7, 2018

We need to fix XYZ process that’s getting in the way. When we show them the results of our culture assessment, for example, it often leads immediately to a discussion about what should be done about it. Our Agility scores are more traditional than the rest of our Markers? Then we need to do something about change management. Things like that.

Leadership 146

Leadership Examples Process Organization 146

Jamie Notter

DECEMBER 17, 2019

That will include things like giving people time to do the culture work, embedding culture into your core HR processes, and creating a whole new set of metrics to make sure your culture is actually making you more successful. But if you want to get serious, you’ll need to develop it as a practice and a system.

Class 91

Class Leadership System Process 91

Jamie Notter

MAY 17, 2018

What process are you going to change? The first inclination many have is to articulate the result they want. Improve communication. Better coordination. More innovation. Do a better job at giving feedback. That’s all great—but what are you going to DO? What technology are you going to employ?

Proposal 98

Proposal Innovation System Communications 98

Jamie Notter

JANUARY 30, 2018

But it is a separate project, with a separate process. So I hate to break it to you, but now you have two projects to run: one on digital transformation, and one on cultural alignment. The good news is, the culture one is probably going to take less time and money than DT. So start today. image credit.

Project 129

Project Course Process Organization 129

Jamie Notter

NOVEMBER 20, 2013

Oh, and they saved 80,000 hours of work annually in the process. Well, it’s the same reason why we never designed a perfect process for bloodletting: our basic understanding of what we’re doing is flawed. The problem isn’t the process we’re using. Design some processes that accomplish those things.

Review 70

Review System Process Examples 70

Jamie Notter

DECEMBER 5, 2018

We offer a “playbook model” for improving engagement and provide three whole chapters with specific recommendations for making changes to processes, structure, and technology that will start to move the needle. We even provide some tips for HR on how to be proper stewards of this culture and engagement work. image credit.

millennials 167

millennials Event Planning Survey Report 167

Jamie Notter

AUGUST 17, 2018

In his words: In an organization with a high level of cultural capital, misconduct risk is low, and its organizational structures, processes, formal incentives, and desired business outcomes are consistent with the firm’s stated values. Unspoken patterns of behavior reinforce this alignment and drive corporate outcomes.

Review 98

Review Process Organization Innovation 98

Jamie Notter

MAY 11, 2018

They’re about structure, and process, and technology, and office design, and a whole host of things that you need to do inside your organization to make it more effective for everyone. Don’t fall into the trap of trying to engage your people. The levers you will pull that yield better engagement are not about engagement at all.

Process 96

Process Technology Organization 96

Jamie Notter

APRIL 16, 2018

You’re changing internal processes to make sure they help move the culture in the direction of the ranked priorities you identified. And then, of course, those new processes will have unintended results, and you’ll have to adjust to that later on with some other change. That’s the only way you get results: constant crafting.

Innovation 107

Innovation Process Course Communications 107

Jamie Notter

AUGUST 3, 2015

There are many ways you can make things more visible internally to improve your decision making: Improve Your Systems and Processes. Create systems and processes that share more data. But that does not excuse you from embracing this important trend. Sometimes it’s as simple as that. Distract Your Silos.

Organization 70

Organization Project Case Study System 70

Jamie Notter

JULY 29, 2015

I have argued that they are two sides of the same coin and that culture should always be connected to what drives the success of the enterprise, but how integrated should the two be in terms of processes and systems? How do you embed culture conversations into your strategy processes? I don't think this issue is cut and dry.

Strategy 70

Strategy Process System Tools 70

Jamie Notter

MAY 20, 2014

ISO, Kaizen and EMAS help large industry remove inefficiencies from processes allowing them fewer employees, less waste and more profit per piece. Finally some companies are so single-mindedly focused on optimization they ignore that the very products and processes they are optimizing are going extinct. Optimization influences culture.

Innovation 70

Innovation Project Process Products 70

Jamie Notter

NOVEMBER 19, 2012

It discusses three areas of “capabilities” within organizations: resources, processes, and culture. Processes and culture can be stickier, particularly if they need to change. When faced with disruption, you can: change structure and process internally. only a process fix is required).

Process 70

Process Innovation Resources Course 70

Jamie Notter

NOVEMBER 19, 2013

I was proud to be a part of that work, helping them with their performance review system and a different process for hiring, but the article explains the bigger picture and the other elements that contribute to the culture (like their internal meeting structure and the use of social tools like Yammer). So what are you waiting for ?

Case Study 70

Case Study Review System Process 70

Jamie Notter

JULY 30, 2013

Step 2: Experiment with HR processes with culture in mind. That may even require you to sometimes put the employee, rather than the supervisor, in the driver’s seat in the process. The same is true for your hiring process. You cannot over-communicate clarity about what drives success. Run some experiments.

Process 70

Process Leadership Team Review 70

Jamie Notter

APRIL 29, 2014

And towards the end he links having a strong culture with not needing a lot of heavy rules and regulations: The stronger the culture, the less corporate process a company needs. Ever notice how families or tribes don’t require much process? That is because there is such a strong trust and culture that it supersedes any process.

Process 70

Process Leadership Resources Organization 70

Jamie Notter

SEPTEMBER 18, 2012

Making things better, of course, requires practice and a focus on process. The choices you make about the process, about your role as a leader, and about groundrules will determine whether conflict trips you up or saves you. They work diligently to make certain that conflict becomes embedded in the processes and values of the firm.

Review 70

Review Process Course Organization 70

Jamie Notter

MARCH 4, 2013

Realigning performance management process with a culture that drives success. An organization needs to realign their performance management process to their culture based on Humanize principles. A large corporation needs help with their organizational culture, internal processes and individual employee behavior.

Project 70

Project Leadership Process Team 70

Jamie Notter

SEPTEMBER 3, 2014

The multinational corporations the authors studied had a flatter structure, but that led to structured, systematic processes for decision making. Although this approach might mitigate risk, it often reduces innovation to a snail’s pace.

Innovation 70

Innovation Review Course Project 70

Jamie Notter

OCTOBER 16, 2012

We don’t take the orientation process nearly as seriously as we should. In this article that I wrote for our publisher, Pearson , I give some suggestions for how to change your orientation process so that it is more effective. And even when we take it seriously, we tend to focus on administrative details.

Process 70

Process Organization How To 70

Jamie Notter

DECEMBER 12, 2012

We hate spending time on processes that can’t work. Does your process for improving skills keep up with the demand for new skills in today’s environment? You can put processes in place that will enable positive answers to those questions. The good news is, there are alternatives. image credit.

Review 70

Review System New York Process 70

Jamie Notter

SEPTEMBER 18, 2017

And because the data already point you to the solution, it becomes difficult to even figure out what your organization needs in the process. While this is laudable to some extent (nothing wrong with people being happy, generally speaking), it may not be what your organization needs. Culture analytics should not give you the solution.

Case Study 96

Case Study Maine Survey Process 96

Jamie Notter

NOVEMBER 14, 2012

Adam Kahane was one of several incredibly smart and now famous people who worked for Royal Dutch Shell and developed the process known as “scenario planning” (or, alternatively, “scenario thinking”). Complex problems require not only creative solutions, but they require a different process for coming up with those solutions.

Review 70

Review Process Organization 70

Jamie Notter

JANUARY 12, 2018

So let’s roll up our sleeves and dig in, because at the end of this process we have to figure out what actions to take. This is tough work, folks. The truth is messy and dynamic and not nearly as “absolute” as we’d like to think. We have to do something. image credit.

Analysis 111

Analysis Course Process 111

Jamie Notter

MARCH 25, 2019

Morningstar , the tomato-processing company, is famous for not only doing this, but also training everyone to understand profitability down to the individual team level, thus they let all their people buy whatever equipment they need, without needing approval.

millennials 164

millennials Project System Course 164

Jamie Notter

FEBRUARY 26, 2014

She talked about a change process where the organization needed to do some centralizing and cost-cutting in an organization made up of 720 independent chapters. The company was $600 million in debt, so change wasn’t particularly optional here. And it changed her.

Leadership 70

Leadership Review Cost Process 70

Jamie Notter

SEPTEMBER 20, 2018

It’s a framework for leadership that includes some very clear processes for assigning roles, holding people accountable throughout the organization, and tracking key metrics. EOS ( Entrepreneurial Operating System ) is a concept put forward by Gino Wickman in his book, Traction , and it is popular with many leaders.

System 113

System Leadership Team Process 113

Jamie Notter

DECEMBER 2, 2013

Although I can’t say that culture change is easy, there is a certain simplicity to the basic structure of the process: Figure out what your ideal culture is. But whatever assessment you use, please take the process seriously and be disciplined about your honesty. Honestly assess where your culture currently is. Close the gap.

eBook 70

eBook Survey Process 70

Jamie Notter

JANUARY 23, 2019

Start by sharpening the goals and outcomes of your retreat, and then move to working on the process for getting there. Prioritize action planning. One of the biggest complaints about retreats is that we do them, and then nothing changes.

Cost 114

Cost Process Organization Strategy 114