Associations Now

AUGUST 22, 2018

Here’s what you should do and shouldn’t do when pricing your association’s products, services, and events. It’s also something associations should aim for when they establish fees for their products, services, and events. What are some of the ways your association uses data to inform its decisions about pricing products?

Price 72

Price Products Course Revenue 72

Higher Logic

JANUARY 30, 2018

Professional services can pick up where you leave off, providing short-term assistance or helping out over the long haul. Here are four professional services that can lessen the burden on your staff, helping you do more in less time and, ultimately, saving you money through quality work. That’s okay.

Event Planning 218

Event Planning Video Project Content 218

Aptify

JANUARY 11, 2023

Here’s a roundup of the latest product launch and what you need to know about upgrading to Aptify 7 platform. . Related product” widget – Drive visitors to your online store and related products on event details pages to help boost sales. Azure Services – Scale automatically to match demand and accommodate workload.

Products 72

Products Committee Software Directory 72

AvidXchange: Association Management

APRIL 27, 2021

So, how can management companies relieve that stress and empower managers to be more productive? With that in mind, it’s important for management companies to consistently send communications on updates, so managers can accurately respond to requests and deliver quality service. Here’s what they told us.

Association Management 130

Association Management Products How To Software 130

Velvet Chainsaw

MAY 25, 2023

“Support” de Lorenzo Quinn, artiste italien, Key vendors who service the events industry lost a great deal of experienced talent during the pandemic and they haven’t fully restaffed. Here’s how event organizers can ensure they are still getting the service they require.

Maine 52

Maine Project Price Team 52

Higher Logic

AUGUST 22, 2017

According to a study done by Forrester Research , 80 percent of businesses think they deliver ‘superior customer service.’ In a world where mistakes and missteps can go viral instantly, no one wants to be caught in the social media crosshairs for bad customer service. And, guess what? Online Communities Are Different Than Social Media.

Social Media 153

Social Media Team Products Software 153

Nexus Marketing

AUGUST 25, 2023

Let’s take a look at what to expect from this offering: Why are we offering email services? Example Nexus email stream Why are we offering email services? Keep your brand and expertise on prospects’ minds, nurture the lead, promote your products and services, and more. How does the process work?

Content 52

Content Strategy Marketing Social Media 52

Association Success

JUNE 17, 2019

Visualizing your associations’ products throughout their lifecycle can provoke critical conversations. Collectively, they buy millions of products & services (including membership) from our associations every year. Many associations offer multiple product lines and multiple products in each product line, such as: membership.

Products 117

Products Revenue Newsletter Project 117

Nimble AMS

SEPTEMBER 30, 2021

Four ideas from the retail world for your association’s member service. Want to provide your members with great service? A great way to provide better member service is to consider your own experience at your favorite retailers. So, how can you take your association’s member service to the next level?

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Discount Member Experience Process Report 129

Associations Now

MARCH 3, 2023

The Snow and Ice Management Association’s online office hours and “valet service” are designed to remove barriers for those creating or renewing memberships. We’re definitely servicing more and better than we ever have before. As members jump in, we’ll assist,” said Birch. “We

Price 64

Price Revenue Products Tools 64

Association Analytics

APRIL 1, 2024

Look to create new and innovative products and services for an underserved population in your membership. Strategy 2: Double Down With the Double Down strategy, you’re looking for products, services, and member segments that are really working well for your association.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Spark Consulting

NOVEMBER 21, 2023

Join Shelly Alcorn and me for an Association Insights in Old Town (AIOT) webinar at noon ET on Wednesday, December 6 to learn what your association can do to address it in your internal operations, with your member-facing programs, products and services, and for the profession or industry you serve.

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Course Products Industry 221

Association Freak

MARCH 25, 2021

The Future Ain't What It Used To Be For Affinity Products. Are affinity products for associations a thing of the past? Membership organizations have always offered third-party products to their members. Affinity products have served essential roles. The Decline of Affinity Product Revenue. Maximize member value.

Products 72

Products Revenue Discount Marketing 72

GrowthZone

APRIL 9, 2019

Safeguard quality service. The post How Binge Watching Relates to Association Productivity appeared first on GrowthZone. When something changes, it can be the signal of an ongoing sequence of changes. Preparation is key. Effective scaling should allow associations to: Sustain staff efficiency. Maintain their focus on mission.

Products 120

Products Revenue Software Cost 120

InternetAssociation

JUNE 17, 2021

The symbiotic relationship between third-party delivery services and restaurants has been more critical during the pandemic than ever. Internet Association (IA) hosted a panel on May 25 to discuss the ways third-party delivery services aid the restaurant industry, as well as the changes we can expect to see moving forward.

United States 91

United States Price Technology Survey 91

Eric Lanke

JUNE 24, 2019

But an even bigger question I have is how these companies stay in business if this is their model of customer service.

Products 113

Products Process Conference Member Engagement 113

Association Leaders

DECEMBER 18, 2013

As a result, I often wish there was more time in a day or that I was more productive than I am. But today, I saw an image titled, “How to Be Productive” as part of an article titled, “ Get it Done: 35 Habits of the Most Productive People “ I found the image and its contents particularly interesting.

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Products Course Leadership Association Management 150

Higher Logic

JULY 20, 2017

Community is often looked at as a standalone application or service that’s tacked onto a company’s overall suite of platforms, such as their corporate website, their marketing automation platform, their email engine, and their CRM. Others become behind-the-scenes product experts. But not all these people are created equal.

How To 166

How To System Team Marketing 166

YourMembership

NOVEMBER 9, 2015

Although I am now recognized as YourMembership’s VP of Customer Success, customer service is integrated into every level of our business. Whether you are a VP or a Customer Service Specialist, you are always working to serve someone: your boss, your coworkers, your customers and yourself. Details, Details, Details.

Technology 170

Technology Software Team Products 170

Spark Consulting

APRIL 10, 2024

Crowdsourcing, he went on to explain is a result of: the perfect storm of the amateur renaissance, the open source revolution, democratization of production, and the rise of online community. Speaking of, those services are ALSO being offered below cost – even, in many cases, for free.

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Analysis Cost Price Revenue 221

Associations Now

JULY 1, 2019

Whether you’re using your own tools or someone else’s, cloud service downtime can be nerve-wracking, especially if the software is mission-critical. We’re using more cloud services than ever, and that means, when they go out, it can have widespread effects. Here are some things to keep in mind ahead of time.

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Software Tools Survey Report 92

Associations Now

JUNE 13, 2019

Whether it involves expanding your scale or workshopping your messaging, a well-considered approach to launching a new tech product can really pay off. Launching a new digital product or service for your members soon? Launching a new product (or completely overhauling an existing one) will have a big impact on your organization.

Products 99

Products Strategy Press Release Social Media 99

Delcor

DECEMBER 11, 2019

What Does a Digital Product Manager Do? As the field of digital development has matured over the past twenty years, new roles have emerged to help guide the successful implementation and maintenance of websites and digital products. One of the newer roles is the Digital Product Manager.

Products 59

Products Team Email Marketing Maine 59

MemberClicks

JULY 28, 2020

In order to continue empowering member-based organizations to thrive through refreshing technology and a heart for service (MemberClicks’ mission!), Did you know that you can submit feedback directly through your MemberClicks product? we take a very methodical approach to how we develop each of our membership solutions.

Products 52

Products Process Team Technology 52

Mizz Information

MARCH 28, 2014

And now I just learned that another great tool that’s been free up until now will be disappearing soon: LinkedIn page’s Products & Services tab. From the LinkedIn announcement: Your Products & Services tab will be removed on April 14, 2014. Where on my Company Page should I put this information now?

Products 40

Products Social Media Strategy Tools 40

Reid All About it

APRIL 12, 2024

I’m happy to feature it as long as it’s not too product-centric. Building Brand Loyalty: Transforming Social Customer Service with AI (Social Media & AI Bootcamp Series 2024) Learn how social media is transforming customer service. Host: L-12 Services Corp. More info/register. 1 CAE credit. More info/register.

Revenue 210

Revenue Strategy Price Newsletter 210

AMR Management Services

MARCH 6, 2024

In the association world, we know attendees choose meetings based on a variety of reasons: continuing education requirements, networking with colleagues, staying current on industry trends, products and services and, of course, the location and venue. Hawaiian Board retreat in the summer? Winter conference at a ski resort?

Course 94

Course Education Products Conference 94

Association Analytics

SEPTEMBER 8, 2022

In general, members were certainly shifting to more online products and services, such as virtual conferences or online classes. Use your data to optimize people and products. This means selling more of your existing products to your members at the right time. New Products, Services and Bundles.

Revenue 169

Revenue Products Discount Class 169

Associations Now

JANUARY 21, 2020

Andrew Darmohraj, EVP and COO of the American Pet Products Association, shares his strategy for delighting attendees in Orlando. To create innovative and interactive meetings, planners around the nation are raising the bar on productivity and capitalizing on attendee experience. In 2020, the show will be held February 26–28.

Products 105

Products Innovation Connecticut System 105

Association Leaders

OCTOBER 17, 2011

Here are some tips I have for making meetings more productive. There is nothing more frustrating than unproductive meetings – they are a waste of everyone’s time – and time is a finite and very valuable resource. Let me know if you have any to share. Review all materials published for the meeting in advance of attending.

Products 150

Products Review Committee Report 150

Association Success

JUNE 19, 2017

This year, we launched education as a service. Unlike the more product-focused training services we offer, this initiative is centered around learning opportunities such as technical resources, certificate programs, and e-training webinars, committed to expanding our members’ expertise, careers, and individual contribution to their industry.

Education 60

Education LMS Revenue Library 60

NXUnite

APRIL 2, 2024

This encourages employees to engage in community service, knowing additional financial backing will amplify their efforts. In-Kind Gifts Companies give in-kind donations of goods or services, enabling them to leverage their unique assets to support charity. This monetizes the volunteer hours their workforce contributes.

Resources 130

Resources Examples Products Guidelines 130

Reid All About it

APRIL 19, 2024

Gain an edge on professional development competitors by adding mentoring to your online courses and cohort programs as a free or premium service. James Young of Product Community describes a twist on mentoring. I’m happy to feature it as long as it’s not too product-centric. Education + mentoring. Decline of trust. Co-mentors.

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Newsletter Content Social Media Education 210

Associations Now

SEPTEMBER 19, 2019

The American Public Human Services Association’s IT Solutions Management for Human Services Conference begins next week in Milwaukee. Organization: American Public Human Services Association. Meeting: IT Solutions Management for Human Services (ISM) Conference. Rundown Attendees: 1,500. Exhibitors: 70 plus.

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Milwaukee Conference Wisconsin Project 45

Membership Marketing

APRIL 10, 2012

Product and Service Engagement Drives Membership Retention and Growth. The connection between the products and services offered by an association and the impact of usage of these on membership is profound. What about the other 75% or more of members who are not using any of these products or services?

Products 40

Products Survey Social Media Price 40

Spark Consulting

OCTOBER 30, 2023

For member-facing programs, products, and services? What are the concerns about NOT regulating? What role should associations be taking with regards to ethical use of generative AI for our internal operations? For the professions and industries we serve?

Tools 195

Tools Technology Education Products 195