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KiKi L'Italien's Acronym Soup

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Association Chat: The Digital Organization

KiKi L'Italien's Acronym Soup

How has technology opened up new opportunities for more effective marketing, customer service, and even management? How does your org use social media to improve customer service? Does your organization focus on always improving? How does your org support innovation? What tools do you use, both analog & digital?

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My Top 10 Learnings From ASAE Annual 2013

KiKi L'Italien's Acronym Soup

Here are my top 10 learnings from this ASAE Annual: Participate in a service project. I didn''t take part in a service project this year and I felt like I was missing out on some good networking AND doing something good for the city hosting us. I plan to correct that at the next ASAE Annual. I need to work on that.

Mooc 100
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Association Chat: Associations and Globalization

KiKi L'Italien's Acronym Soup

How would globalization potentially impact an association''s delivery of services and benefits? What are some considerations that need to be taken for leadership opportunities within an association attempting to go global? How would marketing and communication plans be affected by an association becoming global?

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Ma Bell Got The Ill Communication

KiKi L'Italien's Acronym Soup

You need to have a solid product and services before all else. Only if you're focusing on it at the expense of your basic services. How are you adding value to your customers/clients/members? Focus on that today. I know I am. Ultimately, it all comes down to the same thing. If you don’t have that, you are misplacing priorities.

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KiKi's Unofficial ASAE Annual 2016 Party List (a.k.a. How to Never Be Alone at #ASAE16)

KiKi L'Italien's Acronym Soup

8/14 Sunday 5:00pm - 6:00pm International Reception Marriott, Room Wasatch 8/14 Sunday 5:00pm - 7:00pm American Technology Services Green Pig Pub, 31 E 400 S. 8/14 Sunday 6:00 PM Pokémon Go meetup! Bean Creative Meet at the South Foyer/South Plaza entrance on Level One (look for the Pikachu balloon!)

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Do I Still Belong In The Association Space?

KiKi L'Italien's Acronym Soup

I am talking to a couple people about some ways my consulting work could work in collaboration with their products and services.thinking about how to better service associations in their membership offerings and also with their event planning.

Missouri 100
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Advice for the Emerging Association Professional

KiKi L'Italien's Acronym Soup

How much marketing impacts you, how well your milestones are tracked, what it’s like to deal with customer service; all of this will become research fodder for you in your work as an emerging association professional. In the meantime, you will still learn what it is to be a member of an association.

Tips 100