Robert M Barnes

NOVEMBER 24, 2011

I am also very heavily influenced by customer service experiences that I witness or have personally. I travel a lot. And, I don’t mind having an opinion about my travel experiences. This is a post about an experience I was … Continue reading →

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Robert M Barnes

OCTOBER 19, 2013

I know a guy who has worked for a multinational corporation in a sales and customer service role for over 20 years – today at an executive level. We are … Continue reading → Customer Service Humanize career transition development humanize individuals leadership management manager-tools.com one-on-one'

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Robert M Barnes

MAY 23, 2013

Tagged: Association Studios, Dangerous Minds, Roaring Forties … Continue reading → A Dangerous Mind Association Studios Dangerous Minds Roaring Forties Boardriders SOHOrganised Lifestyle Services'

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Robert M Barnes

APRIL 28, 2013

Finish making the basketball backboard for my … Continue reading → A Dangerous Mind 2013 bucketlist Colorado Dangerous Minds Insurance lists progress report Report Services Snowboard things to do United States'

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Robert M Barnes

MARCH 23, 2011

Here is my open letter to Qantas Airways asking them to consider a little Wobbly Jelly Theory when they consider the simple ingredients they can mix to create better customer experiences in future. Continue reading →

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