Socious

SEPTEMBER 30, 2016

Innovation is so much more than just revamping products or services. .” – William Pollard. Many people believe innovation is all about inventing and releasing new products. That’s a myth.

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Socious

NOVEMBER 23, 2016

DDoS – distributed denial of service. Even a few years ago that phrase was relatively obscure, known mostly to computer security experts, programmers, and those who were technically-minded. To the rest of us, it was just another acronym.

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Socious

NOVEMBER 16, 2016

Put it in products and services and customer delight.” – Brian Halligan, CEO and Founder of HubSpot. “This is going to be very unusual advice from a guy who runs a sales and marketing software company, but take dollars from sales and marketing.

Software 100

Software Resources Marketing Products 100

Socious

JANUARY 5, 2016

Your customers are logging into websites more frequently, signing up for new online services, and trying new apps every day. The well-documented consumerization of business product users is putting increasing pressure on companies. In many cases, companies can’t keep up with the evolving expectations of their customer base.

Products 100

Products Association Management 100

Socious

DECEMBER 19, 2016

To stretch your budget, look into whether or not your membership management software or online community provider offers design and technical services. The best design services will ensure that your website redesign goes as smoothly as possible for everyone involved.

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Socious

SEPTEMBER 16, 2016

By collecting feedback in these areas and collaborating with customers, you can improve your business’s offers and services. According to PwC’s report, online communities are “less expensive and potentially stickier” than other customer communication technology, including phone, email, and online self-service.

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Cost Library Technology Products 100

Socious

SEPTEMBER 26, 2016

As people desire more and more not to be a number on the world wide web, marketers and associations will continue to offer more personalized digital service. The personalization will extend also to concierge-level service. Change #2) Increased Personalization. Change #3) Improved User Experience. But, hey, they can park themselves now.

Software 100

Software Association Management System Technology 100

Socious

OCTOBER 31, 2016

The orange accent excites and signals the innovation of faster express service while their ground service’s green evokes a homegrown dependability. The color of your tablecloths, wall banners, and other decoration or signage could help make your members feel at ease, even if they’re waiting for service. What about at meal time?

Marketing 100

Marketing Innovation Member Experience Products 100

Socious

OCTOBER 20, 2016

The best design and technical service professionals will work with your system of choice and won’t have a problem handing over control once their initial design work is finished. Both WordPress and Socious MemberCloud’s CMS are examples of this type of system, allowing even those without coding experience to maintain websites.

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How To Software System Membership Management 100

Socious

DECEMBER 15, 2016

One way to increase those feelings of connection is to ensure multiple levels of management are active in your community and that users can share their product and service ideas with them. A customer community is the ideal place for people who use your products or services to shine. Step #3) Provide Exclusivity.

Press Release 100

Press Release Discount Content Tips 100

Socious

OCTOBER 26, 2016

Benefit #5) Faster Customer Service. Even if you love every one of your technology systems’ customer service option, troubleshooting problems will go faster if you only have one system. This is one of the most important hidden benefits of decreasing the number of software platform s your association uses.

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System Technology Software Membership Management 100

Socious

SEPTEMBER 30, 2016

Innovation is so much more than just revamping products or services. One idea that works well for both associations and for-profit companies, however, is that innovation is the ability to solve member problems with products and services. .” – William Pollard. That’s a myth. As a society, we thrive off of innovation.

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Innovation Membership Management Process Products 100

Socious

NOVEMBER 3, 2016

Additionally, the pace of product and service innovation has made it to where it’s virtually impossible for any businesses to maintain our position as the best-in-class solution in the market for an extended period of time. Speaker: Nick Salvatoriello, VP of Inbound Services, Innovative Marketing Resources. Session Type: Breakout.

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Sample Marketing Conference New York 100

Socious

DECEMBER 14, 2016

From marketing to membership communications, a personalized touch is becoming increasingly important because corporate giants like Amazon and Netflix are out there setting high expectations for personalized service and marketing. Personalization has become an expectation. Personalization is our new norm. It ’ s your members’ new norm.

Software 100

Software How To Tips Member Experience 100

Socious

OCTOBER 19, 2016

Benefit #2) Streamlined Customer Service. If something breaks when you’re using two systems connected by an integration, then you have two different customer service calls to make. With just one class, less information is being thrown at your employees so they’re more likely to focus on essential content and retain it later.

Software 100

Software Tools System Class 100

Socious

SEPTEMBER 23, 2016

Therapydia is a membership organization that provides exactly that service for physical therapists. You might see these membership sites advertised with terms like “subscription services” or “course subscriptions” if the site is offering skills development programs.

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millennials Course Tools Industry 100

Socious

OCTOBER 24, 2016

When done well, sales can improve the member experience by providing valuable products and services to the right people at the right time. Method #2) Identify Your Best Upsell and Upgrade Opportunities. Sales should not be a dirty word in associations.

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Member Engagement Revenue Recruiting Recruitment 100

Socious

OCTOBER 13, 2016

This lack of funding results in the decrease of educational services and programs through faculty layoffs, course cuts and reduced student resources. In the whitepaper, experts Engel and Alcorn note that there has been a lack of government funding within school districts and higher education since the recession in 2008.

Education 100

Education millennials Software Communications 100

Socious

NOVEMBER 10, 2016

Common functions of customer portal software are: Providing 24/7 self-service options and customer support. Sales and marketing professionals use customer feedback and activity data from the portal to fuel product innovation, identify upsell opportunities, and recruit customers to referral programs.

Technology 100

Technology Marketing Software System 100

Socious

NOVEMBER 23, 2016

DDoS – distributed denial of service. Even a few years ago that phrase was relatively obscure, known mostly to computer security experts, programmers, and those who were technically-minded. To the rest of us, it was just another acronym.

Tips 100

Tips Software System Certificate 100

Socious

NOVEMBER 7, 2016

You can do this by using inbound techniques and content to teach your customers how to improve their professional or personal lives by using your products more efficiently or purchasing additional services. Encouraging Action.

Marketing 100

Marketing Content Revenue Products 100

Socious

JANUARY 11, 2017

That’s the mark of an effective product, service, or strategy. However, upon closer inspection of the black areas, you notice two faces nose-to-nose. Now that you’ve seen both the vase and the faces, you can’t “un-see” either one. You can never go back to seeing a single image. Online member engagement falls into that category.

Newsletter 100

Newsletter Member Engagement Press Release Recruiting 100

Socious

DECEMBER 27, 2016

So if your organization could make someone feel nostalgic, it could help sell conference tickets, memberships, products or services. A study from the Journal of Consumer Research found that when someone feels nostalgic they are more likely to spend money or donate to a cause. What Is Nostalgia and Why Is It So Powerful?

Social Media 100

Social Media Examples Discount millennials 100

Socious

NOVEMBER 30, 2016

Customer service. Set-up fees. Maintenance and upgrade fees. Data charges for the size of your database. Data export and cancellation charges if you terminate your contract. Payment options. Credit card processing fees for your e-Commerce platform. Limits on email sends.

Technology 100

Technology Software Membership Management How To 100

Socious

DECEMBER 19, 2016

There was wood everywhere. Paper on the floor, nails on what was left of the counter, and a paint-splattered drop cloth was all that protected the kitchen tile. It was a mess. That’s how my kitchen looked during its recent upgrade. The end result was beautiful, but redoing an entire room was a huge undertaking.

Cost 100

Cost Member Experience Association Management Strategy 100

Socious

APRIL 22, 2016

Every week we aim to make your life easier by compiling the best online community articles from around the web right here on our blog. This week, our favorite articles focus digital marketing and improving the customer experience.

Resources 100

Resources How To Marketing Association Management 100

Socious

APRIL 15, 2016

Every week we aim to make your life easier by compiling the best online community articles from around the web right here on our blog. This week, our favorite articles focus on tips for increasing customer engagement and perfecting the customer experience.

Resources 100

Resources How To Tips Association Management 100

Socious

OCTOBER 20, 2016

Try to count how many websites you visited yesterday. Or even today – just this morning. Do you know? Or have you already lost count?

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How To Membership Management Software Association Management 100

Socious

JULY 13, 2016

Have you ever been frustrated by employee turnover and the training that inevitably comes after you finally find a replacement?

Organization 100

Organization Association Management Products 100

Socious

SEPTEMBER 21, 2016

Has your competition gotten a little too close for comfort recently?

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