Chapter Chat

10 Warning Signs of a Chapter Network in Trouble

Chapter Chat

Anyone who’s lived with a dysfunctional kitchen knows how challenging it is to get a big meal on the table. Everything takes longer because ingredients and utensils aren’t handy. There’s only room for one person to work. The lighting is terrible. You’re cut off from your guests in the living room.

How to Decrease the Time Spent on Chapter Dues Processing

Chapter Chat

Is dues processing at your association a frustration for everyone involved? It can be a time-consuming ordeal for staff at National, and staff and volunteer leaders at chapters—a process that’s been done the same way as long as you can remember.

How to Prepare for a Chapter Restructuring

Chapter Chat

You’ve seen the warning signs. Your chapter network and your relationship with your chapters is in trouble. You know it’s time to make changes. After evaluating your existing chapter model and envisioning options for a new one, you’re ready to move forward.

What Does the Process of Chapter Restructuring Look Like?

Chapter Chat

When your association and chapters don’t have a true partnership, you each spend time focusing on things and fixing things you shouldn’t. Members are the ones who lose and eventually fade away. In our last post, we identified ten warning signs of a chapter network in trouble.

Is Auto-Renewal Membership a Good Option for YOUR Association, Chapters & Members?

Chapter Chat

Recap & Review – Why associations and their chapters should be thinking about auto-renewals (See our previous post in case you missed it). Your members live in a subscription economy.

Joint Membership: Why It’s the Special Sauce of the Association/Chapter Experience

Chapter Chat

Associations are appreciating their chapters more than ever. As the number and quality of online educational and networking opportunities continue to increase, chapters provide a unique professional experience for members.

How to Create a Data-Sharing Partnership with Chapters: Part 2

Chapter Chat

Ask any component relations professional to describe the worst possible relationship between an association and its chapters and you’re bound to hear the words “us vs. them.” When this mindset afflicts staff and leaders, everyone loses, including your members.

How to Create a Data-Sharing Partnership with Chapters: Part 1

Chapter Chat

Relationships are tricky. Chapters don’t like their national association looking over their shoulder like Big Brother. Or, nagging them with requests for data. But, the national association has to know which chapters need help or are at risk of failing. Or, which ones have success stories to share.

Are chapter volunteers burning out? Surveying chapter leaders could be a game-changer.

Chapter Chat

Volunteers are often the lifeline of associations, especially when it comes to the chapter and local levels. They take time out of their busy lives and dedicate it to your mission, to engage others and help your association be successful.

Implementing technology with chapters can be difficult, but it doesn’t have to be

Chapter Chat

So, you’ve been tasked with implementing new technology into your organization. You’ve created a committee of all the right people. You’ve chosen the technology that meets your needs after weeks, months or maybe even years of research (we’ve seen it…). …. Now what?

The Mystical World of Chapter ROI – Assessment Included

Chapter Chat

We continue to hear the same question being asked – are chapters worth it ? Our guts tell us yes, but having the numbers to prove it is much more challenging. It’s Not All Rainbows & Roses. Only 5% of associations calculate ROI*.

Lessons Learned from Leveraging Components

Chapter Chat

We had the pleasure of sitting down with Dresden Farrand, MPP, MPA, CAE, Director of Membership & Chapters at the Consortium for School Networking (CoSN).

Team 52

Are you an iMIS Superhero?

Chapter Chat

We’re looking forward to meeting a few iMIS Superheroes at the 10 th Annual NiUG Discovery Conference , September 26-28, 2016 in Baltimore, MD. NiUG Discovery is the most comprehensive iMIS conference in the country.

Billhighway Heads to the Capital for AMS Fest 2016

Chapter Chat

We’re excited to announce our participation in the popular technology conference AMS Fest , which will be held in Washington, D.C., September 15-16.

DC 52

Got chapters? Could this be the next trend?

Chapter Chat

There is no doubt that when an association has chapters, there is an added layer of complexity when it comes to operations, technology and processes. . We find ourselves consistently referencing a great session from the 2016 ASAE MM&C Conference and wanted to share it with you.

Chapter Takeaways from the 2016 ASAE Annual Meeting & Expo

Chapter Chat

Hopefully everyone has had some time to settle back into their daily routine after a great ASAE Annual Meeting & Expo! (We We know it can take forever to dig yourself out of those emails). As if life wasn’t hard enough, chapters have to come in and add more complexity to everything.

Short Sims for Education

Web Courseworks Associations

For the last 17 years, Clark Aldrich has been pushing for education to break outside of both traditional media and strictly linear techniques. Early on, this meant advocating for the use of computer game simulations that could place users in an interactive environment.

Membership 101: Who Counts?

Spark Consulting

Who do you consider to be your members? That seems like an easy question: “Anyone whose dues are current,” right? But if you dig a little deeper, it quickly gets a lot more complicated. Do you offer a grace period? Are there ways to pay other than money?

Walk a mile in your members’ shoes to identify areas for improvement.

YourMembership Blog

Your members’ needs and expectations are always changing. Are you doing all you can to give them a stellar experience? What better way to find out than to walk a (virtual) mile in their shoes? Creating member journey maps is an effective way to see your members’ experience from their point of view. Journey maps. The post Walk a mile in your members’ shoes to identify areas for improvement. appeared first on YourMembership. Membership & Marketing Member Engagement Member Retention

Nonprofits Need Donors Who Stick Around and There’s No Getting Around That

Higher Logic

Are you a nonprofit with a large pool of happy, connected donors, who give regularly and volunteer monthly? For any nonprofit, even if the answer to the question above is ‘yes,’ improving donor retention is probably one of your top concerns.

5 Reasons Your Executives Don’t Participate in Your Online Community (And How to Fix It)

Higher Logic

An online community is a tool. It’s designed to help members get involved, make connections, and develop relationships with their peers and organizations. Community professionals know that and are engaged in keeping the community active and getting other staff members involved.

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3 Questions to Ask Yourself Before Purchasing New Association Technology

Higher Logic

Purchasing new technology is a big undertaking. There are so many platforms on the market, how do you wade through your choices to find just one that fits your association? You need to choose carefully: find a vendor that will support you and software that makes employees’ jobs easier.

The Three Things That Matter in Our Performance Evaluations

Eric Lanke

I don't know when was the last time I've written about performance evaluations on this blog -- or indeed if I have ever written about performance evaluations on this blog before -- but they've been on my mind this week.

5 Unexpectedly Thoughtful Ways to Thank Your Association’s Volunteers

Higher Logic

Whether they’re in your office or working remotely, your association probably has volunteers contributing to projects every day.

Changing of the Garde

Aaron Wolowiec

As we fondly reflect on Cally Hill’s contributions to Event Garde, we’d like to celebrate her many accomplishments, as well as wish her the best during this next chapter of her career. We’d also like to share a number of exciting team updates

Team 205

How to Create Engaging Online Discussions: 7 Tips for Community Managers

Higher Logic

Often, and especially early on in the life of an online community, the community manager is the one who has to start discussions. If you’re a community manager, I’m sure you know from experience that creating an engaging discussion is not easy.

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You Could Just Set It and Forget It with Marketing Automation…But Don’t!

Higher Logic

If you are under the impression that “set it and forget it” is a successful strategy for using marketing automation software, I release you from this spell.

The Evolution of Experience with Marketing Automation

Higher Logic

Stop me if you’ve heard this one: marketing automation will save you time and increase your engagement and efficiency. Okay, you’ve definitely heard that one, and it’s all true. The problem is you may not be getting to the biggest benefit that marketing automation has to offer: time.

Stop Playing Defense with Your Online Community ROI

Higher Logic

When it comes to online communities, the best offense is not a good defense. Because playing defense might protect you, but it won’t grow your community. The truth is that online communities are doing well (really well).

Again this year, associations struggle with event content

Aaron Wolowiec

While content remains important, a 2018 report by Omnipress found associations are facing new challenges in communicating and disseminating content as attendees’ expectations are constantly changing

2018 eLearning Predictions: Updated Hype Curve

Web Courseworks Associations

This is our most popular Managing eLearning post every year, and by now we know you want to see the hype curve first. Here it is: Our 2018 eLearning predictions set in terms of Gartner’s hype cycle.

How Online Communities Help Teams Build a Culture of Collaboration

Higher Logic

According to the Harvard Business Review , before technology made it possible for companies and organizations to connect with large groups of colleagues and stakeholders anywhere in the world in real time, the average team size was around 20 people.

Team 261

Three reasons you may need an instructional designer

Aaron Wolowiec

The need for instructional designers is growing as associations look to improve human performance in a world that is continually changing and demanding new skillsets from working professionals

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Going Where There Are No Podiums

Eric Lanke

Not too long ago I wrote a post about Getting Out From Behind the Podium when giving a talk at my association's Annual Conference.

Voices and Views: June

Aaron Wolowiec

Event Garde is committed to professional development, for ourselves and for our industry. As such, we’re avid readers of industry news. We’d like to share these must-reads with you

A Century-Old Association Committed to Online Community and Data Analysis

Higher Logic

The Association to Advance Collegiate Schools of Business (AACSB) is more than a century old, but that doesn’t mean it relies on old technology.

Association learner: Extreme skeptic or eternal optimist?

Aaron Wolowiec

Challenging problems require creative solutions. But if you always do what you’ve always done, you will always get what you’ve always got. Therefore, we have both the power and the responsibility to innovate upon those who have come before us.

4 Ways to Take the Confusion Out of Your Marketing Automation Platform

Higher Logic

I am definitely one of those people who loves and needs to have the latest gadgets. When it comes to new smart phones, operating systems, gaming consoles, and audio gadgets, I covet them until they are mine.

5 things to consider when selecting and promoting speakers for your event

Aaron Wolowiec

A well-planned line-up of guest speakers can make an event more memorable and increase attendee satisfaction

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[Infographic] The Power of Audience Segmentation

Higher Logic

Good marketing delivers relevant content. Great marketing delivers personalized, timely content to the right people. So how can we get more personal with our audience and send them what they need? Audience segmentation is the key.