Chapter Chat

How to Create a Data-Sharing Partnership with Chapters: Part 1

Chapter Chat

Relationships are tricky. Chapters don’t like their national association looking over their shoulder like Big Brother. Or, nagging them with requests for data. But, the national association has to know which chapters need help or are at risk of failing. Or, which ones have success stories to share.

7 Reasons Associations, Chapters AND Members Love Auto-Renewal Membership Plans

Chapter Chat

Is it time for your association to become part of the subscription economy? Many of your members and your membership prospects are consumers of the subscription economy. Think about everyone you know who belongs to Spotify, Netflix, Hulu, Audible, eHarmony, Blue Apron, or Stitch Fix.

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10 Warning Signs of a Chapter Network in Trouble

Chapter Chat

Anyone who’s lived with a dysfunctional kitchen knows how challenging it is to get a big meal on the table. Everything takes longer because ingredients and utensils aren’t handy. There’s only room for one person to work. The lighting is terrible. You’re cut off from your guests in the living room.

What Does the Process of Chapter Restructuring Look Like?

Chapter Chat

When your association and chapters don’t have a true partnership, you each spend time focusing on things and fixing things you shouldn’t. Members are the ones who lose and eventually fade away. In our last post, we identified ten warning signs of a chapter network in trouble.

Is Auto-Renewal Membership a Good Option for YOUR Association, Chapters & Members?

Chapter Chat

Recap & Review – Why associations and their chapters should be thinking about auto-renewals (See our previous post in case you missed it). Your members live in a subscription economy.

How to Build a Case for and Implement Joint Membership for Your Association and Chapters

Chapter Chat

Without an effective sales pitch and a comprehensive implementation plan, good ideas die. Joint membership is one of those good ideas for associations with a chapter network. Also known as unified membership, the joint membership model packages national and chapter memberships together.

Joint Membership: Why It’s the Special Sauce of the Association/Chapter Experience

Chapter Chat

Associations are appreciating their chapters more than ever. As the number and quality of online educational and networking opportunities continue to increase, chapters provide a unique professional experience for members.

How to Create a Data-Sharing Partnership with Chapters: Part 2

Chapter Chat

Ask any component relations professional to describe the worst possible relationship between an association and its chapters and you’re bound to hear the words “us vs. them.” When this mindset afflicts staff and leaders, everyone loses, including your members.

Are chapter volunteers burning out? Surveying chapter leaders could be a game-changer.

Chapter Chat

Volunteers are often the lifeline of associations, especially when it comes to the chapter and local levels. They take time out of their busy lives and dedicate it to your mission, to engage others and help your association be successful.

Implementing technology with chapters can be difficult, but it doesn’t have to be

Chapter Chat

So, you’ve been tasked with implementing new technology into your organization. You’ve created a committee of all the right people. You’ve chosen the technology that meets your needs after weeks, months or maybe even years of research (we’ve seen it…). …. Now what?

The Mystical World of Chapter ROI – Assessment Included

Chapter Chat

We continue to hear the same question being asked – are chapters worth it ? Our guts tell us yes, but having the numbers to prove it is much more challenging. It’s Not All Rainbows & Roses. Only 5% of associations calculate ROI*.

Lessons Learned from Leveraging Components

Chapter Chat

We had the pleasure of sitting down with Dresden Farrand, MPP, MPA, CAE, Director of Membership & Chapters at the Consortium for School Networking (CoSN).

Are you an iMIS Superhero?

Chapter Chat

We’re looking forward to meeting a few iMIS Superheroes at the 10 th Annual NiUG Discovery Conference , September 26-28, 2016 in Baltimore, MD. NiUG Discovery is the most comprehensive iMIS conference in the country.

Billhighway Heads to the Capital for AMS Fest 2016

Chapter Chat

We’re excited to announce our participation in the popular technology conference AMS Fest , which will be held in Washington, D.C., September 15-16.

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Got chapters? Could this be the next trend?

Chapter Chat

There is no doubt that when an association has chapters, there is an added layer of complexity when it comes to operations, technology and processes. . We find ourselves consistently referencing a great session from the 2016 ASAE MM&C Conference and wanted to share it with you.

Chapter Takeaways from the 2016 ASAE Annual Meeting & Expo

Chapter Chat

Hopefully everyone has had some time to settle back into their daily routine after a great ASAE Annual Meeting & Expo! (We We know it can take forever to dig yourself out of those emails). As if life wasn’t hard enough, chapters have to come in and add more complexity to everything.

Membership 101: What IS “Engagement,” Anyway?

Spark Consulting

Association membership professionals, particularly in the last several years, talk about engagement A LOT. We want our members to be more engaged. We want to measure engagement. We want to score engagement. We want to reward engagement.

Does Your Association’s Structure Stifle Success?

Associations Now

A startup mentality can help an association generate new ideas. But success has less to do with “failing fast” than knowing how your organizational structure stands in your way.

5 Unexpectedly Thoughtful Ways to Thank Your Association’s Volunteers

Higher Logic

Whether they’re in your office or working remotely, your association probably has volunteers contributing to projects every day.

Why education programs should aim and miss like Michael Jordan.

YourMembership Blog

Almost three years ago to the date, a famous basketball player by the name of Kobe Bryant hit a milestone statistic in his career. If you follow even the slightest bit of sports, the name Kobe Bryant should sound familiar. He was a star and one who was so good, he entered the NBA at. The post Why education programs should aim and miss like Michael Jordan. appeared first on YourMembership. Online Learning Professional Development

5 Lessons to Help You Start Using Data Science

Higher Logic

What comes to mind when you think about the term “data science”? Most of us have heard of it, but have trouble translating it into something useful. We struggle to describe data science and actually use it to solve problems, even as it becomes one of the hottest new areas in business.

Membership 101: Ladders of Engagement Revisited

Spark Consulting

Once members join, the next question becomes: How do you keep them? How do you build real relationships over time that deepen your commitment to each other and lead to long-term loyalty on both sides? The answer is ladders of engagement.

4 Ways to Use Your Online Customer Community to Increase Upsell and Cross-Sell Revenue

Higher Logic

Did you know that 80 percent of your future revenue will come from only 20 percent of your current customers ? This highlights just how important your existing customers are to growing your business.

Build a Bridge to Maximize the Community Experience With Social Learning

Higher Logic

If we build it, members will come, right? Organizations and associations dedicate significant resources to their learning strategies and content development in order to attract members and make their membership more valuable.

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Energizing Member Engagement

Potomac Core

Driving Sustainable Industry Growth Helps Trade Associations Energize Member Engagement . With global economic uncertainty dominating most conversations, we’re learning that Trade Associations who drive sustainable industry growth are helping their organizations by energizing member engagement.

How to Create an Effective Welcome Email Campaign for Your Online Community

Higher Logic

The dreaded welcome email. We’ve all gotten it – whether it’s from a blog we subscribe to, a company we patronize, or a new social media group we’ve joined. How many of those welcome emails can you remember now? I couldn’t tell you about the content in a single welcome email I’ve ever received.

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Association Tips: 6 Irresistible Member Benefits that Convince People to Join and Renew

Higher Logic

Getting people to join your association is like making a sale. You need to offer them something they want enough that they’re willing to pay for it. The problem is that many other organizations have similar offers and value propositions.

How to Recruit and Retain Millennial Employees (Hint: Start by Building Community)

Higher Logic

Some companies naturally attract millennials. They’re the cool ones with foosball tables in their break rooms. But for the rest of the businesses out there, convincing Gen Y that your organization is a great place to work isn’t so easy.

Improve Your Customer Retention Program with an Online Community

Higher Logic

Many people ask how online communities can bring in new customers. It’s important, but communities aren’t just about growing your customer base. Part of a community’s value comes from something else - retaining existing customers.

The Great News in the Jive Acquisition

Higher Logic

Last week, Jive announced it was being acquired by Aurea, which would make Jive part of the Aurea customer experience management platform.

5 Reasons You Need to Integrate Your Online Community and CRM Today

Higher Logic

My favorite childhood game was Telephone. My friends and I would sit in a circle for hours passing messages around by whispering in one another’s ears. Hearing how the original messages changed to something nearly unrecognizable at the end always made me laugh.

Higher Logic Acquires Socious: Building Better Communities Together

Higher Logic

We’ve been busy here at Higher Logic - last September we announced our spot as a Leader in the inaugural IDC MarketScape : Worldwide Online Communities 2016 Vendor Assessment, as well as our new investment and partnership with JMI Equity.

Using visualization to create the chapter of the future

Mariner

How can you move members and legacy chapter systems into the future? Two associations – one state, one global – used visualization in two different ways to help evolve their models to meet their changing memberships

Membership Marketing: Get More Email Opens by Understanding Send Patterns

Higher Logic

Email can be overwhelming. Many of us let emails sit, often with good intentions of getting to them later, which results in emails not being opened or read at all. Email communication suffers when we’re busy or our inboxes are clogged with to-dos.

Association Supply Chain Advocacy

Potomac Core

Association Supply Chain Advocacy can be a game changer for members. By uniting the Supply Chain through Associations members can better influence the destiny of their company and their Industry in ways they could not do on their own.

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How Vimeo’s Community Helps Them Create Better Products

Higher Logic

We recently caught up with Alexandra Dao , Senior Manager, Research and Customer Insights for Vimeo. Alexandra spoke about how she works with current Vimeo users to do usability testing on new products.

Core Values Are Not Enough

Jamie Notter

Core values seem to be somewhat popular among companies that get involved in culture work. It's almost a necessary box to tick.

3 ways to share career center jobs with your members.

YourMembership Blog

People become members of associations for many reasons. Professional development is one of them. One way you can help your members with their professional growth is to put jobs in front of them which may help them further their careers. Doing so will encourage more participation on your job boards and help your members locate. The post 3 ways to share career center jobs with your members. appeared first on YourMembership. Career Solutions Job Board Software Career Development

Why Online Communities Still Aren’t a Top Business Strategy (And How to Change That)

Higher Logic

Dear online community professionals, We have work to do. Today, we are failing to showcase the inherent value we believe online communities can provide, because too many of our arguments are unproven. Beliefs are not facts. Beliefs don’t drive revenue.

6 Key Features of the Best Learning Management Systems

Higher Logic

By 2020, 65% of all jobs in the U.S. will require some type of post-secondary education or training. Unfortunately, colleges and universities aren’t even meeting today’s needs. According to employers, new college graduates don’t have the skills to fill entry-level jobs.