Chapter Chat

10 Warning Signs of a Chapter Network in Trouble

Chapter Chat

Anyone who’s lived with a dysfunctional kitchen knows how challenging it is to get a big meal on the table. Everything takes longer because ingredients and utensils aren’t handy. There’s only room for one person to work. The lighting is terrible. You’re cut off from your guests in the living room.

How to Decrease the Time Spent on Chapter Dues Processing

Chapter Chat

Is dues processing at your association a frustration for everyone involved? It can be a time-consuming ordeal for staff at National, and staff and volunteer leaders at chapters—a process that’s been done the same way as long as you can remember.

How to Prepare for a Chapter Restructuring

Chapter Chat

You’ve seen the warning signs. Your chapter network and your relationship with your chapters is in trouble. You know it’s time to make changes. After evaluating your existing chapter model and envisioning options for a new one, you’re ready to move forward.

What Does the Process of Chapter Restructuring Look Like?

Chapter Chat

When your association and chapters don’t have a true partnership, you each spend time focusing on things and fixing things you shouldn’t. Members are the ones who lose and eventually fade away. In our last post, we identified ten warning signs of a chapter network in trouble.

Is Auto-Renewal Membership a Good Option for YOUR Association, Chapters & Members?

Chapter Chat

Recap & Review – Why associations and their chapters should be thinking about auto-renewals (See our previous post in case you missed it). Your members live in a subscription economy.

7 Reasons Associations, Chapters AND Members Love Auto-Renewal Membership Plans

Chapter Chat

Is it time for your association to become part of the subscription economy? Many of your members and your membership prospects are consumers of the subscription economy. Think about everyone you know who belongs to Spotify, Netflix, Hulu, Audible, eHarmony, Blue Apron, or Stitch Fix.

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How to Build a Case for and Implement Joint Membership for Your Association and Chapters

Chapter Chat

Without an effective sales pitch and a comprehensive implementation plan, good ideas die. Joint membership is one of those good ideas for associations with a chapter network. Also known as unified membership, the joint membership model packages national and chapter memberships together.

Joint Membership: Why It’s the Special Sauce of the Association/Chapter Experience

Chapter Chat

Associations are appreciating their chapters more than ever. As the number and quality of online educational and networking opportunities continue to increase, chapters provide a unique professional experience for members.

How to Create a Data-Sharing Partnership with Chapters: Part 2

Chapter Chat

Ask any component relations professional to describe the worst possible relationship between an association and its chapters and you’re bound to hear the words “us vs. them.” When this mindset afflicts staff and leaders, everyone loses, including your members.

How to Create a Data-Sharing Partnership with Chapters: Part 1

Chapter Chat

Relationships are tricky. Chapters don’t like their national association looking over their shoulder like Big Brother. Or, nagging them with requests for data. But, the national association has to know which chapters need help or are at risk of failing. Or, which ones have success stories to share.

Are chapter volunteers burning out? Surveying chapter leaders could be a game-changer.

Chapter Chat

Volunteers are often the lifeline of associations, especially when it comes to the chapter and local levels. They take time out of their busy lives and dedicate it to your mission, to engage others and help your association be successful.

Implementing technology with chapters can be difficult, but it doesn’t have to be

Chapter Chat

So, you’ve been tasked with implementing new technology into your organization. You’ve created a committee of all the right people. You’ve chosen the technology that meets your needs after weeks, months or maybe even years of research (we’ve seen it…). …. Now what?

The Mystical World of Chapter ROI – Assessment Included

Chapter Chat

We continue to hear the same question being asked – are chapters worth it ? Our guts tell us yes, but having the numbers to prove it is much more challenging. It’s Not All Rainbows & Roses. Only 5% of associations calculate ROI*.

Lessons Learned from Leveraging Components

Chapter Chat

We had the pleasure of sitting down with Dresden Farrand, MPP, MPA, CAE, Director of Membership & Chapters at the Consortium for School Networking (CoSN).

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Are you an iMIS Superhero?

Chapter Chat

We’re looking forward to meeting a few iMIS Superheroes at the 10 th Annual NiUG Discovery Conference , September 26-28, 2016 in Baltimore, MD. NiUG Discovery is the most comprehensive iMIS conference in the country.

Billhighway Heads to the Capital for AMS Fest 2016

Chapter Chat

We’re excited to announce our participation in the popular technology conference AMS Fest , which will be held in Washington, D.C., September 15-16.

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Got chapters? Could this be the next trend?

Chapter Chat

There is no doubt that when an association has chapters, there is an added layer of complexity when it comes to operations, technology and processes. . We find ourselves consistently referencing a great session from the 2016 ASAE MM&C Conference and wanted to share it with you.

Chapter Takeaways from the 2016 ASAE Annual Meeting & Expo

Chapter Chat

Hopefully everyone has had some time to settle back into their daily routine after a great ASAE Annual Meeting & Expo! (We We know it can take forever to dig yourself out of those emails). As if life wasn’t hard enough, chapters have to come in and add more complexity to everything.

JP Moery’s Association Playbook – Episode 156: Why Do Associations Carry Lapsed Members? - Moery Company

Moery Company

Host JP Moery has watched throughout his career as associations maintain lapsed members who haven’t paid their dues. And, for a very long time, in some cases. Why does it happen? JP breaks down the top 3 reasons and shares some recommendations.


Does Your Association’s Structure Stifle Success?

Associations Now

A startup mentality can help an association generate new ideas. But success has less to do with “failing fast” than knowing how your organizational structure stands in your way.

Data is Driving Sales Success at the Big Red “M” - Moery Company

Moery Company

Data is key to developing winning sales strategies. Tracking and evaluating trends can guide your next move, taking the guessing game out of the equation. The less guessing – leads to better prospects, more opportunities, and closed sales.

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Make Newbies Feel Welcome!

Association Success

How to give new members a golden first experience and learn from their feedback. Remember the first time you went to an association event and how that felt? Nerve wracking for most! Making new members feel welcome at your association’s events is a smart investment of resources. Will it cost more to organize an onboarding program to your events now, or replace the member who won’t return because they had a negative first experience?

Planning to Discount Your Membership Dues? - Moery Company

Moery Company

Recently, I’ve been hearing some discussions centered on membership discounting strategies. Overall, I think it’s something to think more than twice about. And, here’s why: #1 We work hard at our organizations to build up the membership value proposition.

JP Moery’s Association Playbook – Episode 155: Your Association Business Model Might Need a Closer Look - Moery Company

Moery Company

Over the last 24 months, Host JP Moery has seen an unprecedented need for the evaluation of dues levels, membership categories, and sponsorship inventory and pricing.

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Three Things Your Sponsorship Salesperson Won’t Tell You - Moery Company

Moery Company

Here is a dose of reality. Unbiased, from an outside source – someone you’re not paying (or, you could be if you’re one of my clients, although they know this already!). Here is the chance for someone to be completely honest with you about your current sponsorship program.

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Onboarding New Members – and, Why it Matters! – Moery Webinar - Moery Company

Moery Company

How much time does your organization devote to the onboard of new members? We typically put them on a list and, we just send them a bunch of stuff. Onboarding is one of THE MOST IMPORTANT parts of the membership cycle.

Ode to the Lonely Trade Show Worker

Eric Lanke

I attended a trade show this past week. It's something I haven't done in a while, and I was surprised by how little things have changed. Aisle carpet, booth numbers, giant computer screens, shiny products on lucite display stands. And, of course, booth personnel.

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JP Moery’s Association Playbook – Episode 153: What Would You Do If Your Members Quit for a Year? - Moery Company

Moery Company

This is a big question, folks. Host JP Moery had a recent conversation with a good friend in the association space, which was extremely intriguing.


Leveraging Live Events for Membership Recruitment – Moery Flash Webinar - Moery Company

Moery Company

What better place to recruit new members than during a live association event? Key to success is tactical preparation on several fronts. During his next flash webinar on September 6th at 2:30 pm, JP Moery will share three proven strategies to sign new members during your next big conference.

Email Deliverability: Why It Matters (And 4 Tips on How to Improve Yours)

Higher Logic

Numbers matter. Whether you’re a retailer, trade association, event organizer, publisher, or a small business owner, you know that the more times people see your organization, brand, or message, the better.

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JP Moery’s Association Playbook – Episode 151: What I’d Do Differently If I Launched My Business Today - Moery Company

Moery Company

If Host JP Moery could travel back in time and relaunch the Big Red “M,” he’d make some key changes to his approach.

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Creating Winning Collateral Materials for Membership - Moery Company

Moery Company

Istock/CreditFug4s. This summer, I had the pleasure to speak with a fantastic organization representing a dynamic industry. We discussed using collateral materials for membership, and I made the off-hand comment (which I do at times) that these were a waste of time.

Association Brain Food Weekly: 9.14.18

Reid All About it

The weekly list of free educational events and resources for the association community… Brain Food is quick and dirty this week. I haven’t had time since returning on Wednesday night from our Arizona hiking vacation to do any of my usual work on this week’s Brain Food post.

How Farming Has Made Me a Better Salesperson - Moery Company

Moery Company

Membership and sponsorship sales by day, farming by night is where I have recently found myself. And I absolutely love them both. Oddly enough, they are quite similar. So, I started to implement a few of my farming habits into my sales strategy and saw a significant difference.

Be Like Yoda, Not Luke: Designing a Customer Success Program

Association Management

At Virtual, we pride ourselves on the long-term success of each of our clients. To achieve that, our individual team members have been given a voice and the agency to help clients succeed.

Are You Prepared to Master the Engagement Economy?

Higher Logic

We’re moving from the attention economy to the engagement economy. It’s no longer just about reach – it’s about how people interact with your content. Website pages with many visitors, but no engagement, will be punished by search engines.

What I Wish I had Known Before I Accepted My First Sales Job (or, First Job Ever!) - Moery Company

Moery Company

Transitioning from college to my professional career has been one of the most exciting and eye-opening experiences of my life. As a former athlete, my life in college was scheduled down to the hour.

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JP Moery’s Association Playbook – Episode 154: How to “Bring It” as a New Salesperson, with Madeline Trabucco - Moery Company

Moery Company

Everyone remembers their first job and the dreaded learning curve. This week, Host JP Moery welcomes to the podcast Moery Sales Associate, Madeline Trabucco, who just celebrated her first year on staff.

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Walk a mile in your members’ shoes to identify areas for improvement.

YourMembership Blog

Your members’ needs and expectations are always changing. Are you doing all you can to give them a stellar experience? What better way to find out than to walk a (virtual) mile in their shoes? Creating member journey maps is an effective way to see your members’ experience from their point of view. Journey maps. The post Walk a mile in your members’ shoes to identify areas for improvement. appeared first on YourMembership. Membership & Marketing Member Engagement Member Retention

Moery Set to Launch Flash-Webinars on July 19th - Moery Company

Moery Company

Our monthly webinars have proven to be so popular; we’re taking these to the next level by offering them twice monthly in a fast-hitting, 15-minute format.

Study: Nonprofit Workers Stay Because They Want to Make a Difference

Associations Now

A new study shows that nonprofit employees find value in their work—a commitment that carries on through retirement.

Big Trends in Association Content and Sales - Moery Company

Moery Company

There are few trends we ’ve seen developing with our content delivery, and it’s pretty exciting. First, over the last few weeks, we’ve been posting a live video in the evening and are beginning to see double-digit growth regarding content engagement during the evening hours.

5 Unexpectedly Thoughtful Ways to Thank Your Association’s Volunteers

Higher Logic

Whether they’re in your office or working remotely, your association probably has volunteers contributing to projects every day.