Mariner

15th Anniversary Thank You!

Mariner

It started on a dare. Could we – a married couple with three sons to raise – open a business to create a new option for small, chapter based membership organizations and succeed? Heck why not? In January 2002, Peter and I opened the doors of Mariner Management.

Engaging Your Team in 2015

Mariner

The most common lament we hear (ok it’s tied with “we can’t find volunteers”) is how can we get the volunteers to actually do what they say they will. As we’ve always said here at Mariner, volunteer management is really HR management and so the many principals for motivating employees are relevant

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Using visualization to create the chapter of the future

Mariner

How can you move members and legacy chapter systems into the future? Two associations – one state, one global – used visualization in two different ways to help evolve their models to meet their changing memberships

System 141

Finding Micro-Volunteering Jobs to Offer

Mariner

Providing Micro-volunteering options is more than nice, its a critical if you want to build your organization's volunteer muscle, scout new talent and engage the busy boomer, the elusive Xer and the expressive millennial. Here's one approach to finding the right jobs

Your chapters need more volunteer muscle?

Mariner

What chapter doesn’t need more volunteer muscle? While associations in general are feeling the pressure in engaging volunteers, chapters’ pain is more acute. We could go into depth why chapters are struggling however simply put it’s a time/flexibility issue.

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Associations Respond to Harvey

Mariner

The Power of A is why we are association professionals and built our business in this transformative industry.

Brilliant Ideas to Kick-Start a Bright Year

Mariner

Here’s to a brilliant new year … new years always give us a fresh start, a blank sheet. But sometimes that blank sheet can be intimidating so here’s a little help. We’ve curated 16 bright ideas we’ve spied that just might be the spark for you

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What one volunteer learned from her volunteer experience

Mariner

Last week, I was chatting with a client’s communications chair about the chapter’s monthly e-letter. The last two weeks had been horrendous for her at work so the e-letter had been delayed. I offered my help and told her that if it was getting too much, please let us know.

Looking Ahead: What Associations Can Expect for Chapters in 2017

Mariner

Survey 151

Chapters– A Defensible ROI?

Mariner

Most of us know how much our chapters cost (staff support, rebates/grants, training programs, tech platforms, etc.), but few seem to have a good handle on the actual return on that investment.

300 volunteers without asking

Mariner

“It’s an embarrassment of riches” is how National Museum of African American History and Culture’s Director of Education Esther Washington described their volunteer pool. As the museum readies for its September 24 opening, Washington is busily preparing their 300-vounteer workforce.

Tech Tools for Chapters

Mariner

Running a successful chapter can be a daunting task and nothing makes it more so than the operational side of things. To help with this, we’ve compiled a list of available tools and resources that chapters can use to address many of these tasks.

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Showing #VolunteerLove, Driving Member Engagement

Mariner

Showing #VolunteerLove is a winning strategy for driving member engagement. Because volunteering is the stickiest type of member engagement. We need to get beyond rewards and recognition to show. VolunteerLove.

What Your Volunteers Need to Be Happy

Mariner

No, its not as difficult as you think! The ASAE Foundation Study on what makes a Mutually Beneficial Volunteer System illuminated a few points. Read the full report here.) The list: effective training and orientation, accessible volunteer.

System 141

Tell me about your chapter program.

Mariner

As we wrap up a year and move into the new year, there are questions. flying over on ASAE Collaborate. Like the recent exchange on Components. all around chapter structure and support. We understand how benchmarking is a useful tool. so here's a handy infographic on chapters and link to the full benchmarking study

Tools 116

Learn How to Leverage Your Chapters

Mariner

Looking for a learning event that's all about association chapters and other member communities? One where we don’t start the conversation with “why chapters?” but with “Yes, chapters …” It’s coming! October 13, 2017 #AssnCEX2017

How To 130

2017 New Idea Search: #7 Meeting the Education Challenge

Mariner

A good friend and colleague sent me her latest white paper to read. Do you want to believe in associations' ability to change the world? Do you want to help be part of innovating education for all?

Should chapters get liability insurance? An expert weighs in.

Mariner

Question: We are a XXX organization for XXX and have more than 100 components (we call them chapters) in cities across the country. They are all 501c6 organizations with their own articles, bylaws and D&O insurance. Question of the day: do they also need liability insurance?

Twas the Night after Christmas - 2017 Idea Search

Mariner

Twas the night after Christmas and all thro' the office not a creature was stirring, not even a virtual log-in … so brings me to blog? The freedom to not do a single item on my to-do, no calls to members, volunteers, leaders or clients, no frantic deadlines to meet.

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1 Way To Change the Volunteer Model

Mariner

I spoke with KiKi L’Italien about association volunteer models for Aptify’s Association Mavens Series. She asked the question “what can a volunteer in the system do to change the system?” The answer: plenty

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Celebrating Volunteers - National Volunteer Week 2017

Mariner

Did #NVW17. sneak up on you? There’s still time to act. Below are a few last-minute ideas. A week recognizing volunteers is nice but really showing #VolunteerLove means a commitment to your volunteers all 52 weeks a year

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How much is too much?

Mariner

Most can agree that we receive way too many emails in the course of a day.

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#NVW2015 - Shining the Spotlight on Volunteers

Mariner

All week we want to highlight our volunteers during #NVW2015. And today, we thank our volunteers for their ideas and their willingness to work those ideas.

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Streaming services, HDTV and Chapters

Mariner

What do trends in streaming services and TV purchases have to do with chapters? Well maybe we should say member components rather than chapters. And the answer is provide an important lesson

130

Don't try harder, try different

Mariner

We do a lot work in the area of strengthening components aka chapters. So many times, we are asked to “help them do their job better”. We’ve tried – and in several cases succeeded – in helping associations shift that request to “help them create the job they can do”. Or in other words, evolve the way chapters operate. This is a tough shift – we know.

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Robert's Rules Meet Martha's

Mariner

High on the list of things we too often burden our chapter leaders with is adopting complicated rules and procedures. One example? Chapters should follow Robert’s Rules of Order for all meetings

If we have to meet …

Mariner

Then let’s make it meaningful and fun. Down with boring meetings and down with meetings that we don’t leave with more energy than we started

190

Are Chapters Worth The Effort: 2016 Chapter Benchmarking Report

Mariner

According the 2016 Chapter Benchmarking report , associations lean on chapters for member engagement, leadership development, membership. recruitment, marketing/communications and local resources – rating these elements as 'absolutely essential' to 'essential' roles.

Report 141

Lucky 13: Mariner's Year in Review

Mariner

Who says 13 is an unlucky number? Not the three of us at Mariner! Year 13 was our best year yet. It was also our busiest. And it was chock full of firsts. Probably the coolest thing about last year was how lucky we were to try new things and work with some awesome new clients

Review 157

Experimenting in 2017 Association-Style

Mariner

Don't you love experiments? Don't you really love when someone else is in charge and gives you a front row seat to both participate and learn? It seems that 2017 might be ASAE 's year for playing that role

130

Looking for Chapter Models in Unlikely Places

Mariner

Yet another call came in to Mariner asking about alternatives to the basic chapter model. We suggested that looking beyond the association world might generate more solutions

179

Can the 3Rs get your association back on track?

Mariner

With the new year fast approaching, our social media accounts are full of tips for tackling that oft-dreaded annual ritual – New Year’s resolutions.

2017 New Idea Search: #5 Out--Resolutions/In--Questolutions

Mariner

Whaaat? Well researchers have confirmed what we all know to be true: we don’t keep resolutions. Shift from statements to questions, and the results are far better. Add a twist: if we adopted the principal of phrasing our association’s problems or challenges, might we improve our success record

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2017 New Idea Search: #3 Chapter Mash-up for Young Pros

Mariner

I crisscrossed the US this year working with dozens of associations and their volunteer leaders, one encounter really. struck me. It was with a young, dynamic professional who is the Financial Planning Association’s NexGen Local Leader Liaison, Ian Harvey, CFP.

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2017 New Idea Search: #2 Member Year in Review

Mariner

When the email arrived, I was curious. How did my year size up? Well, if the email had come from ASAE, it would have definitely looked way fuller! So naturally I thought, this would have been cool if my association had done this - an idea

Review 130

2017 New Idea Search: #1 Active Orientation

Mariner

At this time each December, I feel the pull of the new year and the promise of new. I gravitate to posts and conversations that give me ideas for something different next year. You know like a new member benefit, a new tool or a new way to thinking. Idea #1: Active Orientation

Tools 130

Red Tape Rant Redux

Mariner

Philip Howard’s op-ed. in today’s Washington Post offered clarity to a personal pet peeve that has raised my blood pressure on far too many occasions when confronted. with ham-handed attempts by associations to enforce compliance with. their components, committees, etc.

Adapting Mission Driven Volunteering for Small Associations

Mariner

Earlier this month, Elizabeth Weaver Engel MA, CAE ( Spark Consulting LLC ) and I were excited to participate in the first Wild Apricot Expert Webinar to talk about our favorite topic: Mission-Driven Volunteering. The session was well-attended and there.

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Got Chapters? Reason #1 to attend #AssnCEX2017

Mariner

If you have chapters - geographic components of any form - join us. for a full day of conversation focused entirely on how to. LeverageChapters. We're calling it CEX: Association Component Exchange. The "We" is a group of curious component relations professionals with. hosts Billhighway and Mariner

How To 109

Surest way to lose a volunteer.

Mariner

I came across Ashima Goyal-Siraj ’s piece in Volunteer weekly , The “Oh! by the way” trap. It’s in response to an article. by Thomas McKee on the same subject, and one that I—and just about any volunteer—can relate to

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Supercharge Volunteer Engagement

Mariner

Supercharging your volunteer engagement takes, well, a commitment. commitment to embracing a vibrant volunteer program that recognizes. today's volunteer's challenges

151

Can you hear me now?

Mariner

I attended a session at last week’s Mid-Atlantic Marketing Seminar in Baltimore on reaching the media in a digital/mobile world. The main message was that while the media may be more accessible, it is also harder to get their attention.

#Ideas16 = Great Ideas for my Association Work

Mariner

The value of attending a conference or any educational program can feel a bit intangible. Sort of like dining in a restaurant. Ideas16 was different