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NAASF Crowdsources Customer Support and Advocacy with Online Community

Higher Logic

The website included rudimentary discussion boards, but the platform posed a challenge for categorizing topics, and members were frustrated by the interface, the delay in posting and the inability to upload documents. It removed the discussion board in 2007, after a significant number of members stopped using the feature.

America 120
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Small, But Mighty: A Resource for Small Nonprofit Leaders

Beth Kanter

No longer small, with a budget over $5 million, the organization began work to become a high-performing nonprofit in 2007. As our small nonprofit working group thought about how to make the PI feasible for small nonprofits, we wrestled with several hard questions. How small is small? This short document is a call to action.

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Exploring #Humanize: Open

Jamie Notter

So we created worksheets that will help you assess the openness of your organization, have some conversations with colleagues about how to be more open, and then develop an action plan. There is a separate 20-page worksheet document for each chapter on the four human elements. December 2007 (8). November 2007 (14).

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Failure is good: it's about learning. Mistakes are bad execution

Jamie Notter

Failure is when you are trying something new, and you don’t know ahead of time how to make it successful. It’s not like you didn’t know how to spell the word correctly. Eliminating failure would mean doing ONLY what you already know how to do. December 2007 (8). November 2007 (14). July 2007 (13).

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Web Analytics Association Sets Measurement Standards - TypePad

The Big Picture

. | A New ROI Calculator For Social Network Campaigns » August 24, 2007. The document follows the release last year of web analytics definitions focused on the three most important metrics across all analytics software and tools – unique visitors, visits/sessions and page views. Posted by: Akash | September 04, 2007 at 02:37 AM.

San Jose 100
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Facilitation Friday #25: Five Keys to Strategy Discussions

Idea Architects

But youd be surprised how many strategy discussions allow insufficient time to appropriately document the actions to be taken, who will be taking them, and the timeframes in which they will unfold. Dec 2007 (2). Nov 2007 (5). Oct 2007 (7). Sep 2007 (5). Aug 2007 (5). Jul 2007 (5). Jun 2007 (2).

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Jeffrey Cufaude, Idea Architects: The Value of the Visual: Facilitation.

Idea Architects

Projecting ideas being brainstormed as a Word document that someone creates in real-time often is more effective than flipcharting that rapid-fire output so long as you go back and cursor through ideas as a review. Dec 2007 (2). Nov 2007 (5). Oct 2007 (7). Sep 2007 (5). Aug 2007 (5). Jul 2007 (5).