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Find a Bureaucracy and Uncover Customer Service Opportunities

Smooth The Path

APRIL 9, 2019

In 2009 the IRS spent 11.7 What Every CEO Needs to Know About Member Engagement. Debugging Your Members’ Experience. What is the job of the IRS? It is to collect taxes to fund the work of the US government. Except depending on your viewpoint the job of the IRS could be something else entirely.

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Association Brain Food Weekly: 9.6.19

Reid All About it

SEPTEMBER 6, 2019

You may know her as the host of Association Chat , which started as a weekly Twitter chat back in 2009, and is now a webcast. Yes, there’s a fee, but it looks like a memorable experience so check it out. Bring that knowledge to this roundtable, share your successes and failures, and hear your peers talk about their experience as well.

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