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Are You Taking a “Backwards” Approach to Member Engagement?

YourMembership

It’s really what associations have been “about” for as long as they have existed, according to Leading Engagement from the Outside in: Become an Indispensable Partner in Your Members’ Success , a new whitepaper co-authored by Anna Caraveli, Ph.D Anna and Elizabeth identified three areas to consider: Focus on Member Outcomes.

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Who Are Your Sales People?

YourMembership

Ideas to help you engage, empower and retain members. March 1st, 2012 | Posted in Membership Management , Social Media and Business Trends. Because of this, customers/members are basing their “buying” decision on their interactions with your staff members – all of your staff members.