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Personalize the Member Experience, Increase Retention

YourMembership

Ideas to help you engage, empower and retain members. Being Thoughtful Takes a Minute… June 12th, 2012 | Posted in Member Engagement + Retention. I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go.

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Mastering Leadership Communication to Connect with Members

ISAE

Mastering Leadership Communication to Connect with Members Whether you manage a social or professional fraternity or sorority, communicating with members should be one of your top priorities. With all your organization has to do on a daily basis, member engagement activities can unintentionally fall by the wayside.

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Member Organizations: Listening Plus Action for Best Results

YourMembership

Ideas to help you engage, empower and retain members. Who Cares If You’re Listening… March 29th, 2012 | Posted in Member Engagement + Retention , Social Media and Business Trends. Member Engagement + Retention. ©1998–2011, YourMembership.com Inc. YourMembership.com Blog. Leave a Reply.

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Become a Member (Again) - Friday Fix

YourMembership

Ideas to help you engage, empower and retain members. September 14th, 2012 | Posted in Member Engagement + Retention , Membership Management. The experience of being a newbie may be tucked into the back of your mind and the details fuzzy or rewritten in an I remember when… context. YourMembership.com Blog.

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CXPA Elevates the Customer Experience with Community

Higher Logic

The Customer Experience Professionals Association (CXPA) was founded in 2011 as a premier, global non-profit organization dedicated to the advancement and cultivation of the customer experience profession. It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide.

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Five Things Associations Can Learn From Amazon

YourMembership

Their success was predicated on customizing the user experience and while your association may not have the technology capital that it does, you can customize the member experience to great results with a few questions and some savvy monitoring. Member Engagement + Retention. ©1998–2011, YourMembership.com Inc.

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2016 Benchmarking Study Reveals Association Communication Hurdles Remain

Association Adviser

We want to learn what associations are doing differently and better, what resources are being utilized to engage members and whether communication tools are being monetized to their fullest degree. This struggle may be related to lack of measuring and recording reader engagement.