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Personalize the Member Experience, Increase Retention

YourMembership

Ideas to help you engage, empower and retain members. …but the memory lasts forever. I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. ©1998–2011, YourMembership.com Inc. Associations. Advantages.

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Member Organizations: Listening Plus Action for Best Results

YourMembership

Ideas to help you engage, empower and retain members. One Comment to “Who Cares If You’re Listening… ” Personalize the Member Experience, Increase Retention says: June 12, 2012 at 8:44 am. [.] ©1998–2011, YourMembership.com Inc. Membership Software Association Management Software. Associations.

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Become a Member (Again) - Friday Fix

YourMembership

Ideas to help you engage, empower and retain members. The experience of being a newbie may be tucked into the back of your mind and the details fuzzy or rewritten in an I remember when… context. Being part of a new group gives you perspective of a new member experience. ©1998–2011, YourMembership.com Inc.

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Five Things Associations Can Learn From Amazon

YourMembership

Ideas to help you engage, empower and retain members. . It may just be in doing something quicker, better or making a price-point more enticing. ©1998–2011, YourMembership.com Inc. ® | The Complete Online Member Community® | Membership Management Software | Membership Software. Associations. Nonprofits + Foundations.

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CXPA Elevates the Customer Experience with Community

Higher Logic

The Customer Experience Professionals Association (CXPA) was founded in 2011 as a premier, global non-profit organization dedicated to the advancement and cultivation of the customer experience profession. It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide.

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SCD Group: Mobile Tools Impact Expectations of Association.

SCD Group

As you and other association professionals know, member experiences in their daily lives greatly influence their expectations from their associations. Has your association explored the availability and pricing of similar mobile payment systems? Your members are watching and waiting. ► 2011. (42). at 4:44 PM.

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Membership Wakeup Call for Associations

Association Adviser

As we go live with this issue, the stock market is near its all-time high, housing prices are rebounding in most parts of the country and the jobless rate has significantly improved since we launched Association Adviser in March 2010. As technology becomes more pervasive, don’t forget the personal side of the member experience.