What does member engagement mean to you?

Wild Apricot

What does member engagement really mean? And how can your organization implement best practices to better engage your members? member engagement

3 Lessons About Building Member Engagement

Wild Apricot

A new article in our Membership Knowledge Hub offers insight and practical solutions to help with membership engagement at associations. member engagement

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Can Moving to the Cloud Impact Member Engagement?

Wild Apricot

Can moving to the cloud improve member engagement? cloud member engagementWe look at how it can help with website updating, minutes sharing and improved database efficiency.

What is Member Engagement – (Venn Diagram Style)

YourMembership Blog

Categories: Member Engagement + Retention Tags: associations , member engagement Member engagement has become one of those terms that is so commonly used it has lost its meaning (kind of like the “synergy” of the late ’90s). The post What is Member Engagement – (Venn Diagram Style) appeared first on YourMembership.com.

Microvolunteering: More Opportunities for Member Engagement

Reid All About it

As life becomes more complex, members have more options for spending their time and, consequently, more demands on their time. We want to engage and serve in ways that are very different than generations before us. “I wish I could, but I don’t have the time.”. Are you hearing that more frequently? Juggling their work, family, and social lives with association service isn’t as easy as it used to be.

A Member Engagement Experiment

Eric Lanke

As I talked about previously , I gave a webinar on October 30, 2012, on "What Does Member Engagement Mean To You?" Unfortunately, because of some technical difficulties during the webinar, I was not able to complete the presentation, and so I promised to record and post to my blog some supplementary material about a member engagement experiment that’s going on in my own organization. Member Engagement Associations

What Does Member Engagement Mean to You?

Eric Lanke

I've been busy prepping this week for the presentation that will be leading off an exciting new webinar series on member engagement. Young Association Professionals , Aggregage , Association Universe and Infinite Conferencing are all working together to host an amazing series of interactive webinars on how association professionals need to think and act differently to drive member engagement--and they've asked me to lead off their fantastic lineup on October 30, 2012.

Adopting education strategy to jump-start member engagement

Aaron Wolowiec

ET, I’ll have the pleasure of delivering a webinar titled, “Adopting Education Strategy to Jump-Start Member Engagement.” This session is presented by Young Association Professionals, Aggregage , Association Universe and Infinite Conferencing as part of The New World of Member Engagement Webinar Series. . In a nutshell, the interactive webinars help association professionals think differently to drive member engagement. On Wednesday, Jan.

Member Engagement Solution #4: Manage Volunteer Transitions

Eric Lanke

Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with. Work to find new ways to engage them in the organization. There are times when the individual speaks up, when they make it clear that they want to stay engaged, and work proactively to find another assignment within the organization.

Member Engagement Solution #3: Recognize Volunteer Contributions

Eric Lanke

Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with. Member Engagement Associationsimage source I've mentioned previously that I'm leading another innovation effort for WSAE, something we're calling an Innovation Circle.

Eric Lanke: Innovation Circle on Member Engagement

Eric Lanke

Member Engagement. Monday, March 19, 2012. Innovation Circle on Member Engagement. Im leading one on Member Engagement. My own focus on Member Engagement arises directly from the challenges facing my own association. When I came into the CEO position five years ago, I frankly inherited an association that was already benefiting from high levels of engagement among a group of leaders on our Board of Directors and our key committees.

Member Engagement Solution #6: Provide Structure, But Not Too Much

Eric Lanke

Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with. They want to engage, they want to develop their own skills, they want to help the association advance. A few years ago we looked around and realized that our pipeline of potential Board members was running dry.

Member Engagement Solution #5: Don't Waste a Volunteer's Time

Eric Lanke

Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with. Ultimately, what is the objective we're seeking to achieve with this volunteer engagement? All three scenarios can work, but only if it is understood from the beginning what the volunteer will do and what the staff member will do.

Eric Lanke: Issues with Member Engagement

Eric Lanke

Member Engagement. Monday, June 18, 2012. Issues with Member Engagement. Ours is focused on member engagement, and you can get an overview of what it is and what were trying to achieve with it here. What are the benefits of using multiple choice vs. open-ended questions when collecting feedback from members through a survey or online community? How do you use social media to engage members? to engage with their members.

Member Engagement Solution #8: Effective Orientation and Interaction Is Key

Eric Lanke

Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with. On-going and individual orientations are important, not just to educate members on what is meant to be accomplished and how, but to learn more about the members with an interest in participating and what their individual motivations are.

Member Engagement Solution #9: Discourage Non-Performance by Rewarding Performance

Eric Lanke

Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with. Recruiting volunteer leaders that agree with this philosophy is key, as it is often they who will be on the front line of having to confront under-performing members of their volunteer team. Member Engagement Associations

Why Scoring Member Engagement Matters, Part 2

SocialFish

Choosing the Best Indicators to Measure Engagement. Members who engage in a way that is aligned with their association’s strategic goals directly help the association grow stronger and more relevant. Any association that has the ability to objectively score member engagement is in the enviable position of being able to measure the effectiveness of its members in supporting its strategy. Composite Engagement Score (CES) allows you to do just that.

Why Scoring Member Engagement Matters, Part 3

SocialFish

Deciding on your association’s top strategic priorities leads you to the step of discovering Key Performance Indicators (KPIs) that measure engagement of each member relative to those priorities. The key to KPI selection is that the KPI measures the engagement of the member in advancing the strategic priority. That is, it needs to measure the activity of the member that has a direct impact on achieving the strategic objective.

Why Scoring Member Engagement Matters, Part 4

SocialFish

With an awareness of how essential it is to be able to score member engagement, and with an understanding of how to build a CES model, it’s time to implement the CES model you’ve designed. To start, figure out where your member-related data is stored at the database level, so that it can be extracted over time in a consistent manner. This worksheet will have the member ID, the KPI name, and the KPI value.

Member Engagement Solution #10: Engagement Is About Much More Than Just Volunteering

Eric Lanke

Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with. Joining, participating, advocating are all forms of engagement, and none of them should be neglected when it comes to thinking about increasing membership engagement in your association. Joining an organization isn't engagement.

Member Engagement Solution #7: Advisory Groups Can Be Tremendous Win-Wins

Eric Lanke

Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with. The association benefits from the wisdom and engagement of its members, and the members benefit from interacting in a community of like-minded professionals. Most staff members need this education.

Eric Lanke: Member Engagement Solution #1: Don't Forget the Fun

Eric Lanke

Member Engagement. Monday, July 23, 2012. Member Engagement Solution #1: Dont Forget the Fun. Ours is focused on member engagement, and you can get an overview of what it is and what were trying to achieve with it here. Ive previously posted on some of the member engagement issues people in the Circle are wrestling with. Member Engagement Solution #1: Dont Forget the Fun. Volunteers and members are people.

Tips for Building Membership Engagement

Wild Apricot

Here's the latest article we've added to our Membership Knowledge Hub: Tips for Building Member Engagement. member engagement

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3 Quick Tips for Enhancing Member Engagement

Association Adviser

September 2012 -- Membership The power of leveraging your key influencers, your members and your positive mojo. By Dana Plotke

Are You Engaging Members Through Social Media?

Wild Apricot

Continuing this month's theme - engagement - here are some tips on engaging members via social media. member engagement social media

Our Dream For Membership Growth and Engagement

Wild Apricot

Here's our "Membership Dream" for 2012 - prepared for January's Nonprofit Blog Carnival. membership member engagement

If You Build It - Will They Come?

Wild Apricot

Here are some tips and ideas for keeping members engaged on your website. website builder member engagement

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Member Engagement Solution #2: Recruit with a One-to-One Philosophy

Eric Lanke

Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with. The window of opportunity and engagement at the Board level is so short and so focused that existing Board members saw demonstrating a willingness to commit time and expertise to the association as a critical indicator of the Board’s success.

Would Your Members Welcome Peeragogy?

Wild Apricot

Could "peeragogy" enhance your events and help increase member engagement? events member engagement

Recorded Webinar: What Does Member Engagement Mean to You?

Eric Lanke

This is a recording of the webinar I gave on November 2, 2012, to kick off The New World of Member Engagement webinar series sponsored by Young Association Professionals , Aggregage , Association Universe and Infinite Conferencing. In it, I talk about the work I had been doing with the WSAE Innovation Circle on Member Engagement , especially some of the challenges and solutions we had identified and discovered through our process. Member Engagement Association

Attending ASAE Next Week? Don't Miss Our Social Media Contest!

YourMembership Blog

Ideas to help you engage, empower and retain members. August 6th, 2012 | Posted in Social Media and Business Trends , YourMembership.com News. Catch us at ASAE 2012 at Booth 439 – August 11-14 in Dallas, Texas. Member Engagement + Retention. YourMembership.com® | The Complete Online Member Community® | Membership Management Software | Membership Software Membership Software Association Management Software. Solutions. Associations.

Eric Lanke: Why Change the World in 2012?

Eric Lanke

Member Engagement. Monday, January 9, 2012. Why Change the World in 2012? Thanks to Elizabeth Engel for tagging me in the meme started by Maddie Grant about what people are planning to do to change the world in 2012. At least not in 2012. In my many roles--association CEO, volunteer board member, role-modelling father, personal change agent--its becoming more and more apparent to me that its my job to have a very clear handle on the why.

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Thanks For Playing: You Say You Want a Revolution

Thanks For Playing

27 March 2012. Theres a bit of a fracas currently occurring around the selection of James Carville and Karl Rove as opening keynoters for the 2012 ASAE Annual Meeting. To me, it raises a much larger question: how does a member change the direction of the organizational ship, if s/hes not happy with where its going? for that group of members to provide a list of choices or to vet ASAEs list of choices. Labels: ASAE , ASAE annual meeting , member engagement.

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Turning a Good-bye into a Good Buy: Friday Fix

YourMembership Blog

Ideas to help you engage, empower and retain members. February 10th, 2012 | Posted in Member Engagement + Retention. I “borrowed” this idea from Jay Baer of Convince & Convert from a talk he gave at SocialFresh East 2012 this past week. Member Engagement + Retention. YourMembership.com® | The Complete Online Member Community® | Membership Management Software | Membership Software

A Global Satisfaction Index for Measuring Local Member Engagement & Relevance

GlowGlobally

Is what you consider an exceptional value proposition viewed as relevant and valued by both members and customers in international markets? Associations tend, at best, to conduct an annual or triennial member satisfaction survey -consulting members only, and rarely focusing on topics that will help improve the value proposition of membership or products. Does Member Value Translate the Same Globally?

Face Your Association Fears

YourMembership Blog

Categories: Member Engagement + Retention Tags: associations , fear , innovation , yourmembership.com One of my favorite movies is Defending Your Life, a quirky film about the after life and reviewing the fears that paralyzed you on earth. We spend a good amount of our time worrying about people liking us, what our board will say, where our numbers are…you know what I mean because you’re probably already worrying [.] ( Read more. )

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What If Don Draper Ran Social Media for Your Association?

YourMembership Blog

Ideas to help you engage, empower and retain members. March 27th, 2012 | Posted in Social Media and Business Trends. We should never assume that our members know that they are appreciated (and while I’m sure you’re all very good at saying thank you), if you’re saying it the exact same way every time (or worse, at predictable times, like only when you receive their renewal payments) it’s not enough. Sure, valuing members is still essential.

Is Your Member Organization Evolving? Don't Do It Alone.

YourMembership Blog

Ideas to help you engage, empower and retain members. Co-Evolution and the Member-based Organization. May 22nd, 2012 | Posted in Membership Management , Social Media and Business Trends. The same is true of the member-based organization. With member expectations changing, services, dues structure and offerings must evolve as well. What are your members doing today that they weren’t doing five years ago? Member Engagement + Retention.

Playing to Your Strengths: Friday Fix

YourMembership Blog

Ideas to help you engage, empower and retain members. March 9th, 2012 | Posted in Member Engagement + Retention. Whatever your strength be it location, new office, new technology, state-of-the-art conference facility, fascinating speakers – whatever it is, make sure your members know about it. Make sure your members know what’s different about you and you’ll stand out from all the noise. Member Engagement + Retention.

The Ultimate Risk Member-based Organizations Face with SOPA

YourMembership Blog

Ideas to help you engage, empower and retain members. The Ultimate Risk Member-based Organizations Face with SOPA. January 18th, 2012 | Posted in Social Media and Business Trends. My biggest concern for the operation of member-based organizations, businesses and nonprofits is the risk and responsibility (not to mention costs) they would now assume. Under SOPA the member organization assumes responsibility for all content on their site.