Idea Architects

JUNE 23, 2012

Saturday, June 23, 2012. help an organization refresh and/or reinvent the experience of one of the following audiences to deepen individual engagement, community contributions, and value creation: the member experience, the learner experience, the volunteer experience, the staff member experience.

Columbus 60

Columbus DC Louisville Houston 60

YourMembership

JANUARY 25, 2012

Ideas to help you engage, empower and retain members. January 25th, 2012 | Posted in Membership Management , Social Media and Business Trends. YourMembership.com Blog. Five Things Associations Can Learn From Amazon. We don’t have that kind of revenue! Christina ( 209 Posts ) Christina G.

Price 150

Price Membership Management Software Social Media 150

SCD Group

SEPTEMBER 6, 2012

Thursday, September 6, 2012. Mobile Tools Impact Expectations of Association Members. As you and other association professionals know, member experiences in their daily lives greatly influence their expectations from their associations. Reply Delete Steve Drake September 7, 2012 1:55 PM Thanks for your feedback.

Tools 40

Tools Price System Content 40

Mizz Information

APRIL 9, 2011

And when are they going to put their money where their mouth is and devote the resources to fleshing out that aspect of the member experience? July 2012 (3). June 2012 (4). May 2012 (4). April 2012 (5). March 2012 (4). February 2012 (4). January 2012 (5). Follow this blog. Blog Archive.

Social Media 40

Social Media Conference Leadership Member Experience 40

Mizz Information

JUNE 29, 2011

While association staff in each silo are focused on providing the most up-to-date solutions to members, not only is there the potential for costly overlap, but members are most likely going to be confused and overwhelmed by too many conflicting choices. Poor member experience and poor ROI for these often expensive software solutions.

Social Media 40

Social Media Software Cost System 40

Associations Now

JULY 23, 2014

One association membership pro shares his ideas for keeping colleagues ever mindful of their impact on the member experience. See item 2 in an article Ratner wrote for ASAE in 2012, “ 3 New Wakeup Calls for Change.”) How can you tell when your association’s staff is embracing a member-centric mindset—or not?

Revenue 40

Revenue Member Experience Course Maine 40

Associations Now

NOVEMBER 16, 2016

In 2012, when we plotted out the new Associations Now website and its slate of weekly blogs, I clearly remember my first thought when I was assigned the Membership Blog: What the heck am I going to say about association membership every week? It’s critical to get out from behind the desk and experience membership.

Recruiting 40

Recruiting Recruitment Technology Course 40

Velvet Chainsaw

AUGUST 20, 2012

According to a 2012 IBM study of face to face interviews with more than 1,700 CEOs in 64 countries, 73% of CEOs are making substantial investments to draw more meaningful customer insights from available data. It will create a more customized member experience. People today are used to having a customized experience.

Software 40

Software Class Course Social Media 40

Associations Now

MARCH 1, 2017

He became a member in 1999 and joined the board of directors in 2005, eventually becoming chair in 2012. Throughout his leadership, he saw a fundamental issue in how SEA served members. The association advocated for its members’ interests but did very little when it came to actively engaging its members.

Revenue 40

Revenue Recruiting Recruitment Leadership 40

Association Subculture

JULY 9, 2010

We conduct surveys to measure how "happy" and "satisfied" our members are with our leadership, our programs and their member experience. We spend a lot of time and energy using various instruments and tools in our attempts to assess how members “feel” about our association and its activities. ► 2012. (23).

Leadership 100

Leadership Conference United States Survey 100

Association Adviser

JUNE 30, 2016

Personally, association leaders have told me about newly created titles such as “VP of member value,” “director of member experience” and “chief imagineering officer.” Our research also found that “career/professional development” is now the third-most important topic to members (out of 15 choices).

Tennessee 60

Tennessee Class Georgia Certificate 60

Association Subculture

AUGUST 2, 2011

WIFM doesn’t apply to the totality of the association’s vision and mission or the member experience. ► 2012. (23). WIFM is valid and individuals use WIFM when evaluating such things as purchases or attendance at events but WIFM is consumerist by its very nature. Rolling Stone : Rock and Roll Daily. SocialFish.

Leadership 100

Leadership United States Social Media Conference 100

Association Adviser

MARCH 19, 2013

As technology becomes more pervasive, don’t forget the personal side of the member experience. If you look back at our most popular reader polls of the past three years it’s interesting to see how your peers’ concerns have shifted from strategy (2010) to communication and innovation (2011) to tools and technology (2012).

New York City 60

New York City California New York Video 60

Beth Kanter

MARCH 4, 2013

In October 2012, the Beth Kanter came to speak to Social Media for Global Health (SM4GH) an interagency working group and space to connect and share experiences around the integrated use of social media to share the messages and products of global health and development organizations. By: Rebecca Shore.

Social Media 28

Social Media Project Organization Newsletter 28

Tom Morrison

SEPTEMBER 27, 2011

Members want to be a part of something exciting and bigger than themselves, and they want to know three things when looking at you as an association: Can I trust you? We do everything to ensure our member experience at every level is not boring, but has the opportunity to create memories and emotions that drive them to love our association.

Jacksonville 40

Jacksonville Cost Examples Revenue 40

Association Subculture

DECEMBER 11, 2012

I was invited to give the keynote address at this years Affiniscape Connections 2012 conference and I decided to talk about the impact of gamer culture on the membership experience. If the only gift your member gets from you all year is a dues invoice, then you are a bad game/member experience designer.

Video 100

Video Discount Newsletter Member Experience 100

Association Adviser

MARCH 17, 2014

But many of the legacy challenges remain: information overload, communication clutter, attracting and retaining younger members, maintaining their position as their industry’s No. “We have some older folks who are very adept at new technology and some younger members who can’t get their smartphones to work,” he said.

Texas 60

Texas Video Revenue millennials 60

SCD Group

DECEMBER 30, 2012

And while part of me is thrilled (I’ve been pushing for this for over a year), I’m nervous that the appeal of the one-size-fits-all approach allows us to be complacent about the level of service and brand experience we’re providing in mobile. We still need to identify when to enhance the member experience by also providing an app.

Discount 40

Discount Social Media Video Price 40