One simple secret to boost member engagement.

YourMembership Blog

You should already know building a loyal member base takes time and requires the focus of each person of your team on quality and member service. What turns out to be crucial for boosting engagement and loyalty is the raw data you collect about each of your members. There’s one simple secret to boost member. The post One simple secret to boost member engagement. Membership & Marketing Member Engagement Member Retention

4 ways to increase member engagement.

YourMembership Blog

Member engagement is the lifeblood of an association. Active, engaged, passionate members renew their memberships and help to bring even more new members into the fold. The post 4 ways to increase member engagement. Membership & Marketing Member Engagement Member RetentionBut this isn’t simple to achieve.

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Your online community checklist to easy member engagement

YourMembership Blog

The post Your online community checklist to easy member engagement appeared first on YourMembership. Membership & Marketing Member Engagement SocialLink Social MediaIs there anything more satisfying than crossing off an item on your to-do list? Whether you color-code your checklist, or you’ve ditched paper for an electronic checklist, many would say, “No, there isn’t anything more satisfying.”

6 tips to keep new members engaged with your association 

YourMembership Blog

Keeping new members engaged with your association is key. The first interactions with your organization make a lasting impression on a new member. The post 6 tips to keep new members engaged with your association appeared first on YourMembership. Membership & Marketing Member Retention Member RecruitmentThis approach ensures your organization thrives for years to come.

ICYMI: Key Takeaways From Our 2018 Super Forum Keynote Speakers

Higher Logic

Both women, experts in their fields – Jackie in customer loyalty, and Kim in workplace trends – shared insights we can apply to our workplace, in our families, and with our members and customers. What did you learn from the Super Forum 2018 keynote sessions?

3 New Member Engagement Myths Busted

MembersClicks

It’s no secret that engaging new members early is the key to retention. and Dynamic Benchmarking , a software company that delivers real-time benchmarking and data analysis solutions, teamed up to produce an official New Member Engagement Study. They interviewed more than 160 association professionals about what’s working, what isn’t, and what’s needed in the world of new member engagement.

How to Create a Better Member Engagement Scoring Model For Your Association

HighRoad Solution

While their membership may seem homogeneous, even small associations have a great deal of diversity among their members. member engagement Member experience

Making Member Engagement Easy: A Monthly Checklist

MembersClicks

Which got me thinking, could checklists be beneficial to your members as well? But when your members receive those emails, they may be at work (busy!) What if you sent your members a monthly checklist (key: it needs to be short) with ways to engage with your association? member engagement Association ViewsWhen it comes to my work style - and lifestyle - the one thing I can’t live without is the act of making checklists.

Member Engagement, Blockchain Style

Associations Now

The Government Blockchain Association is hoping to juice up engagement by, fittingly, offering tokens to members as part of a long-term experiment. The more active members are, the more they accumulate tokens—which will have value on a member exchange in future years.

New Member Engagement Study Report

Smooth The Path

How do you radically grow member engagement? How do you develop member engagement in a way that makes your members feel great? How do you improve member retention even after your renewal plan has plateaued? Build a robust plan for new member engagement.

5 Unique Ways to Improve Your New Member Engagement Program

Smooth The Path

Shirley looked at the metrics of her 6-month new member email campaign. Overall new member renewal rates had increased a couple of percentage points since the program was implemented, which was directionally good, but not good enough. Focus Only on The Value New Members Need.

Walk a mile in your members’ shoes to identify areas for improvement.

YourMembership Blog

Your members’ needs and expectations are always changing. Creating member journey maps is an effective way to see your members’ experience from their point of view. The post Walk a mile in your members’ shoes to identify areas for improvement. Membership & Marketing Member Engagement Member RetentionAre you doing all you can to give them a stellar experience? What better way to find out than to walk a (virtual) mile in their shoes?

4 membership renewal strategies to start now

YourMembership Blog

When you think of membership renewal strategies, you might think about the few months leading up to a member’s renewal date. But your members’ entire experience with your organization — not just the last 90 days — informs their decision to renew. From the moment they click the “join” button, your members are deciding if. Membership & Marketing Member Engagement Member Retention Member Renewal

7 Items to Include in Your New Member Welcome Packet

MembersClicks

When it comes to onboarding new members, welcome packets go a long way. Not only do they help your new members get up to speed, but they make your new members feel welcome and relaxed about their decision to join.

Why Member Engagement No Longer Means Face-to-Face

GrowthZone

Your members don’t need to show up to all your events to be engaged. Here’s one of five proven tactics that will increase member engagement through online interaction. Use Storytelling to Drive Digital Engagement. Your members joined for a reason.

8 Award-Winning Success Stories from Super Forum 2018

Higher Logic

Congrats to our 2018 winners! Led by Community Manager, Simona Ciampi, the American Association for Clinical Chemistry’s community, AACC Artery, encourages interactions among members with diverse scientific backgrounds, which fosters consistent new collaborations and fruitful discussions.

Association Volunteer Week 2018

GrowthZone

The post Association Volunteer Week 2018 appeared first on GrowthZone. Social Media Member EngagementApril 15-21st is Volunteer Week. Share this video to say thank you to all of the hard working volunteers that keep your organization running. /wp-content/uploads/2018/04/Volunteers-2.mp4.

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Responsive Associations Boost Early Member Engagement

Smooth The Path

When members get no response, they may think the association is another bureaucratic mess with no focus on customer service. It is worth noting that most members and potential members are blind to how busy the staff may be pre-conference or during other crunch times.

New Member Engagement Plans Produce Big Results… Slowly

Smooth The Path

The New Member Engagement Study, a collaboration between Dynamic Benchmarking and Kaiser Insights LLC, shows that new member onboarding, orientation, and welcoming plans (we call these New Member Engagement Plans) are very beneficial to associations and their members.

5 Messages Your Volunteers WANT to Hear

MembersClicks

Take a look: member engagement Small Staff Chatter volunteer managementNote: This post was originally published on 8/19/15; Updated 10/8/18 for added value. It’s hard (and scary) to imagine a world without volunteers. They do so much!

Solve Your Member Engagement Problem to Solve Your Acquisition Problem

Smooth The Path

New members typically don’t join for the reasons we think they join. Some of your newest members do not even realize that the association provides professional development and networking. Why do new members join? Word of mouth is the top reason most new members join.

Universal Membership Software Tips: Boosting Member Engagement

MembersClicks

No matter your organization type, size, or location, I think we can all agree that finding ways to increase member engagement is a constant. After all, a happy and engaged member is a member who will renew! Indeed, member engagement is the soul of your organization. Lucky for you, your software solution - whether it’s MemberClicks or WebLink - is built for member engagement.

Membership Monday: Keeping Members Engaged Throughout a Long-Term Membership

MembersClicks

If you’ve been keeping up with our Membership Monday series, you know up to this point we’ve covered attracting young professionals to your association and successfully onboarding new members. Engagement, of course! But not just right-off-the-bat engagement. We’re talking long-term engagement; keeping your members around - and involved - for the long-haul. Or that your members don’t slowly lose interest in your organization?

7 Email Marketing Trends to Try for Increasing Member Engagement

MembersClicks

Email continues to be a leading communication channel for reaching members. As new tools and functionality are built, the possibilities for member engagement can be incredibly exciting! Here are a few email trends that are becoming more popular in 2018 and are focused on audience engagement. So exciting, in fact, that you may not know where to begin. Pick two or three (or more!) and give them a try: Small Staff Chatter marketing

What Burning Man's 10 Principles Can Teach You About Building Community

Higher Logic

Whether you’re a community builder or a community member, online or in person, I truly believe we could all stand to learn a thing (or ten) from how the Burning Man community operates. Each member has something unique to offer. Are you treating your members like real people?

The Top Articles of 2018

Association Success

As 2018 comes to a close, we’ve taken the time at AssociationSuccess.org to reflect on how much we’ve grown and changed, and the direction we’ll take in the coming year. 5 Basic Rules for Member Service. A refresher for the essential rules of member service was a welcome contribution! #4. Bringing the Real World Back into Engagement Scores. ” Kerry Cosby shares his ideas about membership engagement scores and how they can be used to gain tangible insights. #3.

Webinar: A Balanced Approach to Member Engagement

Association Adviser

How to Keep Members’ Attention through Your Association Communications. Learn about the state of association communications from the 2018 Association Communications Benchmarking study as well as important recommendations to help you improve your communications program. The post Webinar: A Balanced Approach to Member Engagement appeared first on Association Adviser.

2018 Building Associations Momentum Award Winners

GrowthZone

Entries were judged on creativity, industry impact, value to association, value to members, and replicability. The post 2018 Building Associations Momentum Award Winners appeared first on GrowthZone. Member Engagement Revenue Solutions Growth

Website design checklist to attract and engage association members

YourMembership Blog

The post Website design checklist to attract and engage association members appeared first on YourMembership. Membership & Marketing Member Engagement Design ServicesYour website reflects your organization. And, it’s your digital first impression. So, it’s important to view it as one of your greatest marketing assets. Ninety-four percent of people cite web design as the reason they mistrusted or rejected a website.

Q&A: A Balanced Approach to Member Engagement

Association Adviser

Download a recording of “A Balanced Approach to Member Engagement” here. We recommend surveying your members about their demographics and preferences at least once every two years, but preferably once per year. Ask what parts of their membership they value the most and which aspects of their membership they use the most, so you know what keeps them engaged with your association and more likely to renew their membership.

On-Demand: 2018 Association Trends Survey Report

GrowthZone

Take a look the 2018 Survey Results On-Demand Webcast ». This on-demand webcast with Teri Carden of ReviewMyAMS.com and the GrowthZone team reveals the first public look at the 2018 Association Trends Survey report. Productivity Member Engagement Growth

New research for associations: Member value driven by offering career advancement opportunities

YourMembership Blog

Based on the latest research by Community Brands, the 2018 Member Education and Career Development Report analyzes the importance of connecting your members’ learning achievements to open career opportunities within your industry niche. The bottom line: Your members want their associations to help them develop professionally. The post New research for associations: Member value driven by offering career advancement opportunities appeared first on YourMembership.

Hidden Problems That Seriously Erode Member Engagement

Smooth The Path

Members are frustrated by websites that don’t remember their login or that they need to manage multiple logins, applications that ask for too much information, unreturned calls, receiving emails that do not apply to them, not getting timely event notifications, and more. Join as a member and read every single automatic message the system sends and note how quickly you have access to resources. Pretend you have a standard member question. New Member Engagement Study.

LIVE WEBCAST: 2018 Association Survey Results

GrowthZone

Join the upcoming, live webcast with Teri Carden of ReviewMyAMS.com and the GrowthZone team for the first public look at the 2018 Association Trends Survey findings. The post LIVE WEBCAST: 2018 Association Survey Results appeared first on GrowthZone.

Keep These 5 Website Features Refreshed for Member Engagement

MembersClicks

It must be consistently maintained and updated in order for members to visit regularly and keep engaging with information and content. Like it or not, your website is a living, breathing thing.

Membership Management: 4 Top Ways to Maximize Engagement

Blue Sky eLearn

Your members are more than a source of revenue for your association. Members who find value in your member community don’t keep their feelings a secret. They’re not shy about telling their friends and coworkers that they’re a member of your association.

Your One-Stop-Shop Results From the New Member Engagement Study!

Smooth The Path

How would you like to raise the new member renewal rates by 9.7%? New research shows that trade and professional associations greatly benefit when they implement new member onboarding and orientation programs. increase in new member renewal rates that Amanda keeps referring to?!

Create the 3 Most Common Automated Campaigns in No Time

Higher Logic

We recently released the 2018 State of Marketing Automation: Association Benchmark Report , which reported the three most popular automated campaigns for associations: New member onboarding. New Member Onboarding. Engagement, retention, and events are your bread and butter.

How to Convince Association Millennials to Stick Around in 2019

MembersClicks

Small Staff Chatter membership management association leadership member engagement member retentionTrying to look into the future to see how you can be the most prepared in 2019?

Top Tips From 2018 Membership Hacks

Associations Now

In the weekly Membership Hack column, we share the little ways that associations save time, money, and resources while delivering value to members all year long. Here are some of our favorites from 2018. Savvier member recruitment. Gamified member engagement.

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