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2018 Forrester CXNYC Forum Recap: How Communities Add Value to the Customer Experience

Higher Logic

Two weeks ago, I attended the Forrester Customer Experience forum in New York City. The forum focused on leveraging Forrester’s recent research to help customer experience (CX) professionals deliver better CX. What does CX have to do with communities, you may ask? Quite a lot, as I suspected and then confirmed while at the show.

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Add Chapters to Make an Old Association Feel New

Associations Now

There’s no denying that we’ve been fairly New York City-centric in terms of programming since we were founded in 1922,” she says. That began to change in 2017, when we opened a Washington, DC, office, and in 2018, when we unified with the former PEN Center USA , which had previously existed separately in Los Angeles. “We

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After Settlement with Trade Groups, NYC Halts Menu Labeling Rules

Associations Now

New York City, which originated many of the menu labeling standards that the Food and Drug Administration is trying to implement, won’t jump ahead of the FDA’s own planned deadlines after a coalition of trade groups sued the city. But a legal settlement approved last week has paused the city’s plan.

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Strawless in Seattle: How One City Committed to a Straw-Free September

Associations Now

It’s an issue nearly as serious as that of the foam containers that New York City keeps trying to ban. Generally made of plastic and often difficult to recycle, straws pose an environmental issue that’s particularly problematic for the oceans—where many straws end up.

Seattle 89
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Hospital Association Uses Grant to Build Opioid-Fighting Tactics

Associations Now

The program is supported by a grant from Bloomberg Philanthropies, the charitable firm operated by former New York City Mayor Michael Bloomberg. HAP is part of a $50 million initiative by Bloomberg. We are building a learning action network.

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6 Ways To Build An Effective Digital Marketing Plan With Google Trends

CMA Solutions

It appears the search term “eyelashes” took off in popularity in 2008 and peaked in 2018. The physician-owned medical practice, which has New Jersey offices in Clifton, Freehold, Mt. First, go to Google Trends and change review period from “Past 12 Months” to “2004-Present”, which will allow you to see long-term trends.

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GivingTuesday 2018 Scales Generosity and Kindness to New Highs

Beth Kanter

The results for this week’s GivingTuesday 2018 have been reported. According to MarketWatch , the grassroots web-based global movement past $1 billion in total online donations since it was launched seven years ago by the 92nd Street Y in New York City. .