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Association Management: Online vs. In-person Engagement

Blue Sky eLearn

As the global pandemic continues to keep many indoors and away from large in-person events, your regular member meetings and large conferences must either be postponed or pivoted to the online space. The right tools and strategies can increase overall member satisfaction and encourage them to renew. . Learning opportunities.

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Celebrate Women’s History Month with these innovative leaders

Nimble AMS

The 2020 United States Census reports that women have increased STEM employees from 8% in 1970 to 27% in 2019. Anderson is all about empowering staff and members with user-friendly processes. Brehm is always searching for ways to leverage technology to improve the member experience at her association.

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How to prepare your association for the unknown

Nimble AMS

Were you ready for the year that was 2020? Nonetheless, there your association was, suddenly needing to switch to virtual engagement with members. But it’s really all about using digital technologies to create or modify business processes and customer experiences to meet changing business and market requirements.

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Protech Associates Honored as Bronze Stevie® Award Winner in 2021 American Business Awards®

Protech

COLUMBIA, M d. – April 29, 2021 – Protech Associates, Inc. When COVID-19 cases were on the rise in early March 2020, the Protech Marketing and Management teams decided to take the 2-day in-person event virtual with just five weeks left until the event. Fusion 2020 was a huge success for all involved.

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Membership Dues… and Don’ts

Nimble AMS

Members have different needs depending on their career stage and each stage of their experience with your organization (from joining to renewal). Delivering an exceptional member experience that keeps members around requires supporting members throughout the member journey. Don’t forget to listen.

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Why we’re not making predictions for 2021

Nimble AMS

The truth is, nobody saw a year like 2020 coming. Did you ever imagine that your organization might have to turn on a dime to work from home, cancel planned in-person events, and continue to engage with members and colleagues in an all-virtual environment (all while figuring out how to home school your children)? Learn more.

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Four ideas from the retail world for your association’s member service

Nimble AMS

If you think about it, we tend to frequent stores that make things easy on us and provide us with a great customer experience. The same goes for your members and your association. Often, the retailers we like the most are the ones that make it easy to cancel an order or return an item.The same goes for your members.

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