Talkin’ SaaS Stats: Customer Success is Having a Moment

Higher Logic

billion by 2022 [ Transparency Market Research ]. 64% find the customer experience (CX) more important than price when purchasing something [ Gartner ]. Which begs the question…what took so long? It’s simple. Without customers, you don’t have a business. Without happy customers, you don’t have a successful, profitable, sustainable business.

Opportunity Knocks – Are You There?

YourMembership Blog

It seems that when things change for the worse, they tend to do so very quickly- like rising gas prices. According to a Bureau of Labor Statistics report , only 19 of the 30 occupations projected to grow fastest from 2012 to 2022 require some form of postsecondary education for entry. million jobs between 2012 and 2022 accounting for more than half of all new jobs.

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With Record-Setting Holiday Travel, Rubber Manufacturers Preach Safety

Associations Now

Lower gas prices and a rebounding economy will result in a record number of people traveling this holiday season, according to AAA. Until the days of floating high-speed rail and supersonic commercial jets are upon us (2021 and 2022 respectively, according to separate reports on CNN Money), travelers will have to stick to more ordinary means of transportation—cars, buses, and regular-speed trains and planes—as they get moving for the holidays.

Price 56

Shopping Center Group Helps Members Navigate Industry Disruption

Associations Now

With a number of big name retailers shuttering stores and Credit Suisse predicting 25 percent of malls will close by 2022 , there are questions whether shopping centers are becoming a thing of the past. McGee recognizes that there are major factors putting pressure on the retail industry, namely technology—which is driving the rise of e-commerce, online retailers, and price transparency—and changes in demographics.

Coronavirus Updates for Association and Events Professionals – What You Need to Know

AssociationChat

In a paper published recently in Science , researchers concluded that, barring the development of a cure or new treatments, “prolonged or intermittent social distancing may be necessary into 2022.”. The Price of the Coronavirus Pandemic (source: The New Yorker) April 13, 2020 – As April arrived, businesses, large and small, decided not to pay rent, either because they didn’t have the cash on hand or because, with a recession looming, they wanted to preserve what cash they had.

Daily #COVID19 Updates for Association and Events Professionals – What You Need to Know

AssociationChat

In a paper published recently in Science , researchers concluded that, barring the development of a cure or new treatments, “prolonged or intermittent social distancing may be necessary into 2022.”. The Price of the Coronavirus Pandemic (source: The New Yorker) April 13, 2020 – As April arrived, businesses, large and small, decided not to pay rent, either because they didn’t have the cash on hand or because, with a recession looming, they wanted to preserve what cash they had.