CEO effectiveness & volunteer boards

6 January 2016 1 Comment

I was recently invited to share one piece of advice from what I have learned in my years as an association chief staff officer on effective partnership with volunteer leaders, for a book soon to be published by ASAE. After giving some thought to the matter, for me it came down to what Jim iStock_puzzel Collins calls Level 5 leadership: “the paradoxical blend of personal humility and [fierce] professional will.” You need to be able to take your own ego-gratification out of the equation when assessing the association’s strategic needs, but also refuse to make allowances for any limitations that might be present on your board by compromising on the level of leadership their role demands from them. You need to be authentic in giving the board credit for association success and in truly owning any board failure as your own. And never, never, never, letting a setback cause you to doubt yourself or become tentative and risk averse. Take the hit, learn what you can from it, turn the page, and move on. In doing so, you become not only something of a safety net for the board, making it less risky for them to take bold action. You also model the behavior that will enable them to be effective in their own leadership roles.

Filed under The Nature of Associations, The Way We Are, Uncategorized Tagged with Association Governance, leadership

About Mark J. Golden, FASAE, CAE
Mark J. Golden, FASAE, CAE, is Chief Executive Officer of the American Association for Clinical Chemistry, which provides global leadership advancing the practice and profession of clinical laboratory science and medicine. He previously served as Executive Director and CEO of the National Society of Professional Engineers (NSPE) in Alexandria, Virginia. as Executive Director and Chief Executive Officer of the National Court Reporters Association (NCRA), Vienna, Virginia and in leadership roles with the Personal Communications Industry Association (PCIA), Washington, D.C. and the Association of Telemessaging Services International (ATSI), Alexandria, Virginia. Long active in the association community, Mr. Golden is a past Chairman of the Board of Directors of the Center for Association Leadership, a past Vice Chairman of the ASAE Board of Directors, past Chair of the Center for Association Leadership’s Research Committee, and past member of the U. S. Chamber of Commerce's Association Committee of 100. He is the 2011 recipient of the American Society of Association Executive's Key Award, the highest honor ASAE bestows, to "honor the association CEO who demonstrates exceptional qualities of leadership in his or her own association, and displays a deep commitment to voluntary membership organizations as a whole.”

One Response to CEO effectiveness & volunteer boards

Bob Miller says:

7 January 2016 at 10:26 am

Well said and well implemented! I have a favorite quote too and of course, as an engineer it is an equation. C2 + T2 = L. Courage and Commitment + Talent and Teamwork = Leadership/Legacy. Of course each can be broken down and I always remind folks that Courage cannot and will not exist without Humility! Happy 2016, my friend!

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