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2019 State of Community Management: What Now? 5 Stats with Action Items for Executive Stakeholders + Community Leaders

Higher Logic

The data published in The Community Roundtable’s 10th Annual State of Community Management report was collected from 325 community programs between January and March 2019. ICYMI: We shared a collection of 39 nitty-gritty stats from the report in our first blog recap.

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A Win-Win: How Associations Can Transform Sponsors into Thought Leaders, with Bob Buday

Moery Company

IStock: Credit_kasto80. Every association CEO’s #1 job is helping members be successful, whether they are companies banding together in a trade group or individuals convening in a professional society.

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Association Brain Food Weekly: 6.21.19

Reid All About it

The weekly list of free educational events and resources for the association community… Maggie McGary shares insights from the Community Roundtable’s 10th Annual State of Community Management report and cross-references them with findings from MGI’s Membership Marketing Benchmarking Report.

Customer Service Not Worth Emulating

Eric Lanke

A bit of a rant this week. On my most recent business trip, a staff member of mine rented a car for us. She is not a "preferred" member of the rental car company she worked with, so she had to stand in line and wait to be served. It was awful.

Is Succession Planning Important for Volunteer Leaders?

Association Leaders

One often heard piece of advice is when a person steps into a leadership role in business, the first thing they should do is find their successor. That’s very true for most companies. Is it true for associations? The short answer – YES. Think about the various leadership opportunities within an association. The Board of Directors, the Officers, the Committee Chairs, the Chapters (if there are any). It is critical that association leaders have planned successions for all leadership positions.

Association Hustle – Episode 194: Why Members Hire Relevant Associations, with Dan Varroney – Part 3

Moery Company

This is a can’t-miss-episode of Association Hustle. This week’s show is the final installment of Host JP Moery’s special series on “Why Members Hire Associations,” featuring his good friend, Dan Varroney, CEO of Potomac Core Consulting.

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Tight Cultures versus Loose Cultures

Jamie Notter

Earlier this month I spoke to a small group of COOs as part of an event put on by CEO Update.

X Matrix by Darrell Casey

Eric Lanke

There’s a long subtitle here: “Strategy Deployment and Execution Process for Breakthrough Business Performance.”

The Ultimate Guide To Picking a Nonprofit CRM + 5 Amazing Options

Wild Apricot

A nonprofit CRM is an essential tool for running a successful nonprofit in this day and age. Browse this list to make sure you choose the right one

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6/21/19 – Summer Break

Moery Company

Today marks the first day of summer. The kids are out of school, vacations have started, half-day Friday schedules have begun for some organizations, Congress shuts down in August, etc. So how does your association deal with summertime?

Could Tariffs Hurt the Fourth of July? A Fireworks Group Says Yes

Associations Now

The American Pyrotechnics Association, whose members depend on Chinese manufacturers, says that proposed tariffs could lead fireworks displays to go dark. The group is one of many speaking out. A lot of associations are feeling the impacts of the trade war between the U.S.

MC LIVE!: A Refreshing Learning Event for Member Organizations

MembersClicks

Last October, MemberClicks hosted the first ever MC LIVE! - an educational conference for association and chamber professionals.

Gender Balance Your Conference’s Speaker Line Up

Smooth The Path

Not often, but every once in a while, I find that I am the only woman in the program. More often, I see female session speakers and all male keynoters. Gender imbalance at the podium is present in most industries and professions. Is it tougher to find qualified female speakers? Very possibility.

Work from Home Jobs

SocialFish

Almost everyone I know would love the opportunity to work from home. Not only does it appear stress-free, but it is one of those jobs that give you the freedom to do what you want when you want and how you want it. In simple terms, you are your own boss.

What’s the Inside Scoop on the Big Sponsors?

Moery Company

IStock_Credit_Ahmetov_Ruslan. The “big sponsors” can seem elusive. But, if you’re driven to score a few for your upcoming event, prepare to tailor your offerings to meet their expectations. Here’s the inside scoop: 1) The big sponsors want one-on-one meetings with your members.

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Coming Soon: Better Connections for the Internet of Things

Associations Now

After years of struggling to make critical connections among devices, the internet of things might be about to turn a corner—thanks to organizations building standards that speak multiple computing languages.

4 Types of Member Testimonials Your Organization Needs

MembersClicks

Word-of-mouth marketing trumps ALL other forms of marketing - that’s nothing new. But it just means the need for testimonials is greater than ever.

A Meeting Ritual To Get Rid of Unnecessary Meetings That Waste Time

Beth Kanter

?. The Meeting Escape Hatch: Ritual Design Lab for Org Change from Margaret Hagan on Vimeo. I’ve been interested in organizational rituals that build resilience. Being in a meeting that is a waste of your time can suck your energy.

How to Become A Travel Agent from Home

SocialFish

According to statistics, at least 8 million Americans are working from home today. This is roughly 5% of the entire population, and the numbers are rising steadily.

Extend Your Conference Content

CommPartners

For associations, our annual conference is our flagship education product. Naturally we want to maximize our investment and extend the reach of this great content.

Gartner: Job Market Leading Employers to Overpay for New Workers

Associations Now

According to the research firm Gartner, a competitive market for new hires is leading employers to pay even more than prospective workers are seeking—which encourages current employees to start looking elsewhere.

Easy Ways to Turn Members into Ambassadors

Association Adviser

Your members have the connections and credibility to advance your mission by giving their networks a clear picture of how they have succeeded thanks to your association. Here's how to turn members into association ambassadors.

Step 6-3: The Ultimate Community Resources Page

Disciple Media

This page holds links too useful community resources from a wide range of places. Whether you manage a forum, a social media community or an app based community there should be something for everybody. We hope that all types of community manager will benefit and be inspired.

Apps that Pay you to Use Them

SocialFish

Most people are looking for ideas on how to make some extra cash. It may surprise you to know that your mobile phone could be that idea. Almost everyone with a smartphone tends to spend most of their time glued to the screens on their phones.

Could Your Organization Benefit from a 'Giving Day?'

MembersClicks

You’re likely very familiar with Giving Tuesday, the Tuesday after Thanksgiving. It’s basically a global movement focused on charitable giving. Maybe your organization has a strategy in place for Giving Tuesday (and really, that’s a great approach if you do!), but what about outside of that?

Add a Spirit of Partnership to Membership

Associations Now

A new report indicates that partnership development is critical for rapid business growth. That’s the main reason why the Distilled Spirits Council of the United States recently created a partner membership category.

How to Communicate Member Benefits Effectively

Association Adviser

Associations have the ongoing job of retaining existing members and attracting new ones. Do this by showcasing the member benefits available to them. The post How to Communicate Member Benefits Effectively appeared first on Association Adviser.

Look for small wins

Effective Database

One of the toughest things about system implementation is simply how long it takes to complete one. And so keeping momentum and staff interest in the project is paramount. By month six of implementation, staff can be pretty burned out.

Business Ideas for Women

SocialFish

Women have always been known as the “weaker sex,” and there has definitely been this misconception that women cannot handle big jobs and that they need to be rescued.

What is the Customer Journey?

HighRoad Solution

Whenever you make a purchase – whether it’s something as small as a pack of gum or as big as a new house – you go on a customer journey

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Conference Circuit: International Society for Technology in Education

Associations Now

Rundown Attendees: 16,000 plus. Sessions: 1,400 plus. Vendors: 500 plus. The International Society for Technology in Education’s 2019 Conference begins this weekend in Philadelphia. Attendance is expected to top 16,000.

Exercising First Amendment Rights through Advocacy

Association Adviser

Having an advocacy plan for your membership ensures that their voices are heard when policy proposals are considered on both state & federal levels. The post Exercising First Amendment Rights through Advocacy appeared first on Association Adviser.

5 Things Your Association NEEDS in a Learning Management System

MembersClicks

Post originally published on January 15, 2019; Edited with updates and for clarification. We’re willing to bet that your association has educational resources you’d like to share in an easy, organized, and professional way with your members and industry stakeholders.

American Education Services

SocialFish

Student loans issued through the Federal Government will mostly have a third party in charge of servicing them. If you have taken out a loan to pay for college, then American Education Services is a name you may hear often.