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Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question

.orgSource

Stay tuned for Sharon’s analysis of the dialogue. Sharon facilitated an exchange of ideas between Nancy MacRae and Kristine Hillmer, MBA, CAE, President, and CEO of the Wisconsin Restaurant Association. People trust organizations that deliver what they promise.

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Don’t Forget Your Members are People

Associations Now

Here are a few reminders about the human side of association membership work. Of all the bells and whistles an association management system (AMS) can offer, there’s one simple feature that, in my opinion, might offer the most bang for the buck: a photo headshot included in the member record display. Here’s why.