MemberClicks

MARCH 18, 2024

The simple answer for associations is to create an automated membership renewal program that improves staff efficiency and enables leaders to focus resources on attracting new members. Dividing members in ways that allow more targeted information based on needs and preferences.

Analysis 52

Analysis Software Member Engagement System 52

Delcor

SEPTEMBER 14, 2023

On the first night of every Requirements Analysis course I teach at Georgetown University, I ask my students to discuss why technology projects sometimes fail. They must let staff know about anticipated changes in responsibilities, workflow, reports, and the member experience. Looking for more information? We’ve got you covered.

Project 97

Project Analysis Team Communications 97

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

Nimble AMS

MAY 10, 2022

When you develop quality content, you become a spokesperson for your association members, engaging them through relevant research, opinion articles, case studies, and industry analysis. As a result of your thought leadership efforts, you’ll see an increase in member engagement and retention.

Leadership 181

Leadership Content Social Media Sample 181

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.

Team 319

Team Report Course Proposal 319

Higher Logic

AUGUST 14, 2018

ASAE partnered with Association Analytics to integrate all data into a consolidated architecture for analysis. ASAE’s goal was to bring all member engagement data together for cross analysis to build a rich picture of overall engagement and participation. We want to create some thought leadership around full data analysis.

Case Study 120

Case Study Analysis System Revenue 120

Association Freak

APRIL 10, 2024

This is where data-driven analysis enters the game, providing a far more nuanced picture. Organizations can uncover hidden gems by examining the frequency of member activities and their correlation with renewal rates. Think of it like this: Surveys ask members, “How engaged do you feel?”

Member Engagement 72

Member Engagement How To Discount Survey 72

Nimble AMS

APRIL 3, 2022

From helping you create and manage a modern membership experience to supporting order processing, event management, and data analysis, Nimble AMS helps your entire organization. . need to drive continuous member engagement, improve member loyalty, and ultimately grow revenue.? . It helps you attract and retain staff.

Software 130

Software Certificate Technology System 130

Reid All About it

JUNE 16, 2023

Whenever you end a project or a client engagement, you probably do a retrospective analysis. Gain an understanding of the principles of good test construction, explore the different types of exams, and get hands on experience in constructing exams. Renew: Is Your Member Renewal Journey Magical or Miserable? More info/register.

Project 195

Project Tools Revenue Metro 195

Higher Logic

AUGUST 28, 2018

The wheel is moving toward a better member experience. Result 1: Your content becomes more relevant to your members. Your members like receiving emails from you when the emails are about something they’re interested in. You can improve your member experience by expanding the scope of your AMS integrations.

Software 159

Software Illinois Revenue Member Experience 159

MemberClicks

NOVEMBER 9, 2023

Workshop feedback surveys also give you timely information about your members such as: Perceptions. Get information about how members perceive your events and your organization. Use this information to improve your overall member experience , including member communications, events, and even your member retention strategy.

Survey 52

Survey Examples Software Analysis 52

Rejuvenesce

MAY 17, 2023

Round-the-Clock Support AI chatbots can provide quick and accurate responses to common member inquiries, such as benefits, event information, and resource access. This can improve the member experience, making them feel valued and supported.

Technology 52

Technology Sample Analysis Project 52

Higher Logic

JANUARY 30, 2019

First step: evaluate the triggers members said contributed to their initial decision to join and analyze feedback data from previous lapsed members to understand potential reasons for not renewing. Members lapsed in the last 7-24 months. Exploratory messaging: ask members to “take another look” and “rediscover” AARC.

Case Study 149

Case Study eBook Member Engagement Class 149

Associations Now

NOVEMBER 2, 2018

Data can be invaluable when you want to enhance the member experience, but you need a data governance plan to keep members’ information safe. Unlike profit-driven companies that rely on data to make money, associations and other nonprofits use data to advance the mission and improve the member experience.

Analysis 75

Analysis Member Experience Team Content 75

Associations Now

OCTOBER 1, 2018

Also: Engage members to keep them around. You can’t use a crystal ball to forecast the future success of your association—but you can use predictive analysis to get insight into what that might look like. I consider "customized member experience" as the holy grail of association management. Engage or Bust.

Analysis 71

Analysis Price Member Experience Revenue 71

Higher Logic

JUNE 29, 2017

Some platforms even offer integrations with third-party data analysis and business intelligence tools to help you connect engagement to results like satisfaction, retention and revenue. If company executives are asking for more analysis—such as how your community is impacting revenue—it might be time to add an analyst to your team.

Team 196

Team Member Engagement Analysis Revenue 196

Membersuite

MAY 25, 2021

Put together a cost-benefit analysis of implementing a new AMS versus staying with the status quo. . #4: Research Potential Solutions. The first question from leadership will be “How much will this cost?” so get a few estimates from AMS vendors or consultants. 5: Gather Success Stories. 6: Round Up Allies.

Software 170

Software Leadership Project System 170

Reid All About it

JANUARY 26, 2024

. – Association and Nonprofit Trends for 2024: Navigating a Rapidly Evolving Landscape As we move into 2024, the landscape for associations is rapidly evolving, driven by technological advancements, changing member expectations, and an increasingly global context. More info/register. 1 CAE credit. More info/register.

Survey 256

Survey Project Strategy Education 256

Higher Logic

NOVEMBER 1, 2018

Solid data analysis and reporting are some of the best ways to show the value of the work you do and prove that your organization is getting a great return on their investment. This data shows you what kind of content your members like and can help you decide what content strategy to pursue. But it doesn’t have to be!

Report 203

Report Tips Marketing eBook 203

Higher Logic

MARCH 27, 2019

But AGMA saw the commonalities, recognizing that every gear manufacturer could use and appreciate training in problem-solving skills or failure analysis. Connections for members to support them throughout their careers. Lawn mowers. The list goes on.

Learning Management System 244

Learning Management System Case Study System LMS 244

Reid All About it

DECEMBER 1, 2023

Learn how to conduct a cost analysis to quantify the financial implications of dirty data. More info/register. Host: Highland Speakers: Jon Berbaum and David Whited, Principals at Highland Thu 12/7 at 12 p.m. – The Community Check-In A weekly community chat on Slack for black professionals working in the events industry. . –

Arlington 266

Arlington Technology Strategy Los Angeles 266

Reid All About it

MAY 7, 2021

Learn how to analyze and visualize your existing data, mine the right data to improve your member’s experience, execute winning member-facing strategies, and determine a successful ROI on your collection and analysis of member data. 5 ways to Enhance the Modern Member Experience. More info/register.

Technology 370

Technology St. Louis Strategy Products 370

Association Success

MARCH 12, 2019

Ultimately, and getting to the core primary purpose of our new structure, we will align around doing one thing exceptionally well, and that is delivering much-improved member experiences and engagement – especially digitally. This translates to the core primary outcome for all of us on staff: member and customer retention.

Certificate 109

Certificate Discount Team Content 109

YourMembership

AUGUST 24, 2015

It’s the last part of Petersen’s analysis that catches my attention, because I think there is a message there that speaks to all membership organizations.

Austin 150

Austin Analysis Member Engagement Technology 150

Reid All About it

JUNE 23, 2023

Gain an understanding of the principles of good test construction, explore the different types of exams, and get hands on experience in constructing exams. Hear about the importance of item analysis, the role of feedback in exam development, and the need for test security. Renew: Is Your Member Renewal Journey Magical or Miserable?

Metro 195

Metro Strategy Technology Marketing 195

Higher Logic

JUNE 13, 2019

The analysis that goes along with these stats is worth a read and will help you wrap your mind around how organizations can use community to center themselves around their members or customers. The top three business outcomes connected to external community values are: Customer retention (61%). Lower support costs (52%).

Strategy 195

Strategy Report Team Cost 195

Association Success

JANUARY 16, 2018

Member Experience. Brand research should also provide intelligence around the role your organization plays in members’ lives. Traditionally, member journey mapping has been commissioned separately from brand trackers. However, what is an association if not the programs you offer and your interactions with members?

Analysis 60

Analysis Member Experience Innovation Marketing 60

ISAE

DECEMBER 11, 2023

Once you understand the data and the meaning behind it, take action on your analysis. For instance, when you raised the price of your hole sponsorships at your golf fundraiser, you raised an additional $2000 and onboarded an additional 10 new sponsors. Start by tailoring your sponsorship packages accordingly.

Nebraska 52

Nebraska Revenue Software Education 52

Nimble AMS

NOVEMBER 12, 2019

The Community Brands Member Engagement and Loyalty Study suggests your organization might have work to do in this area. One section of the study pulls together multiple data points for a gap analysis around member benefits. The analysis shows organizations are doing well in several areas that are important to members.

Analysis 60

Analysis Member Engagement Review Recruiting 60

Associations Now

MAY 3, 2017

In the analysis stage, AARC examined what Swertinski calls “the forgotten member lifecycle.” Often, she says, associations forget to purposefully direct the lapsed-member experience. And in the case of AARC, free member benefits and services continued to reach lapsed members months after their membership expired.

Discount 96

Discount Class Newsletter Survey 96

Socious

DECEMBER 22, 2016

So what does 2017 have in store for those us working in membership and member marketing? Prediction #1) Members and Marketers Will Put Greater Emphasis on the Member Experience. No longer will data be left to one person on staff who is consulted when issues of finance or member engagement come up in meetings.

Membership Management 100

Membership Management Video Software Member Experience 100

Reid All About it

MAY 17, 2019

Be an AI Superhero: Predict and Optimize the Member Experience. Using your artificial intelligence (AI) superpower, your association can now move faster than a speeding bullet to delight your members. Do you know how to best leverage Google Analytics to better understand and engage your members — and generate more revenue?

DC 170

DC Washington Social Media Revenue 170

Reid All About it

SEPTEMBER 1, 2023

. – 2023 Association Trends Study: Redefining the Association Experience Get a deep dive into the comprehensive findings of the 2023 Association Trends Study. Hear insights into what shifts have emerged in member value, how to close the gap between members’ and pros’ sentiments, and how member engagement is vital to the member experience.

Revenue 227

Revenue Survey Education Strategy 227

MemberClicks

OCTOBER 11, 2023

Hire for roles such as: Marketing and Communications Manager Development Director Events Manager Member Experience Leader 17. Ideally, look for an all-in-one nonprofit membership software like Memberclicks that can help you achieve your goals while building relationships with members for long-term success.

Illinois 52

Illinois How To Chicago Software 52

GrowthZone

JUNE 21, 2021

Custom reporting and analysis. Member communication. Today, the focus has moved toward member experience and engagement, which led to the Event Farm acquisition in 2019, allowing them to add more event functionality to their platform. It also interfaces with several third-party applications, like QuickBooks and Facebook.

System 148

System Software Directory Membership Management 148

Reid All About it

MARCH 4, 2022

Presenter: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association. Looking Forward 2022 (Impact): Trends and Analysis. In this class, Todd discusses banner creative elements that drive clicks and identifies the irrelevant components that don’t affect performance.

Class 195

Class Certificate Content Committee 195

Reid All About it

MARCH 5, 2021

This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. More info/register. Host: Community By Association. Presenter: Ashleigh Brookshaw, M.A., Founder & CINO at C2M Digital, LLC. More info/register.

North Carolina 370

North Carolina Certificate Strategy Case Study 370