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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Prediction 2: Associations will warm-up.

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Our 5 Favorite Articles of 2023

Forj

Over months marked by continued change, we engaged with a lot of association leaders who shared challenges, exchanged ideas, and sparked innovation. Their perspectives have helped us shape content that inspires and enlightens others on similar journeys.

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5 things associations do every day to deliver a stellar member experience

Aptify

Despite the title of this article, great associations don’t need to do everything in this article every single day. In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Personalize the member experience.

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Key Insights And Tips For A Better Member Experience

Disciple Media

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.

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Our Top 10 Articles from 2022 (& Why You Should Read Them)

MemberClicks

We love sharing our articles with association and chamber folks from all across North America (and even beyond!) We learn a lot about what you care about and are working on by the types of article you like to read. 7 Tips for the Perfect New Member Welcome Letter (And What to Avoid!). What do your members need?

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Exciting Developments Include Redesigned Website, State of Association Member Experience Research 

Forj

Forj, the leading software platform provider purpose-built for communities of practice, is excited to announce its expanded vision and new, unified branding following the company’s successful acquisition of Mobilize and merger with Web Courseworks earlier this year.

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Association Trend Watch: Member Experiences

Smooth The Path

The world is moving toward experiences … are associations focusing enough on member experiences? I had an a-ha moment when I read Kevin Kelly’s Wired article on virtual reality. But what we are building with artificial reality is an internet of experiences.” We used to focus on member benefits.