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Association Chat to feature authors of "Leading Engagement from the Outside-In" on July 14th

KiKi L'Italien's Acronym Soup

She has more than seventeen years of experience helping associations grow, in membership, marketing, communications, public presence, and especially revenue, which is what Spark is all about. Elizabeth speaks and writes frequently on a variety of topics in association management.

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What is Customer Experience (CX)? Crash Course

Fonteva

Often, associations are only able to catch that a member is about to lapse when it’s already too late. With CX, your association will open the doors to early communication, allowing you to get ahead of problems before they can lead to membership lapses. Communication practices. Improve retention. Remove silos.

Course 52
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Survey: Size Matters When Running An Association Today

Associations Now

A new survey of nonprofits and associations found that an organization’s size affected not only its outlook but also the quality of its operational practices. At least if you are an association, according to association management company Virutal, Inc. Social Media and Communications. Technology Management.

Survey 40