Association Value Innovation Member Experience Member Research 
Smooth The Path
JULY 26, 2018
We would talk with members often, conduct listening tours, and interview them. We would use all the member insights we gain to develop our member communications, set our strategy, and create an innovation plan. Another core staff value would be to get insanely good a customer service. What would you do?
Smooth The Path
MAY 7, 2017
Have you ever noticed the Twitter flurry before the conference? A few attendees will start leaving tweets here and there. “I am packing for Orlando!” ” “Made it through security and the fight is on time; here I come!” ” “Can’t wait for today’s awesome keynote to kick off this conference.”
Expert insights. Personalized for you.
.png)
74 
Let's personalize your content