How Associations Are Using Community to Support Their Members During COVID-19
APRIL 14, 2020
But the increase in engagement isn’t the only sign we’re seeing that communities are a key communication tool for associations, their members, and their industries. Tirza Austin, their online community manager, said: “We have made our forums available to non-members. APGA is also hosting virtual roundtables three times a week, averaging around 120 people per call, who weigh into to share examples of their communications and how they’re abiding by local guidelines.