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How Associations Are Using Community to Support Their Members During COVID-19

Higher Logic

The American Society of Civil Engineers (ASCE) has also opened their community to non-members. Tirza Austin, their online community manager, said: “We have made our forums available to non-members. Library downloads this week were almost equal to the downloads they saw in the whole first quarter.

Library 318
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Living in the Golden Age of Disruption

YourMembership

I saw a new commercial this week promoting same day delivery in Austin, TX on 28,000 items available exclusively to Amazon Prime customers. Sometimes a major shift will come that may or not be immediately apparent, but the impact will have a profound affect down the road. It will cost you $7.99 Delivery is free, if you can wait two hours.

Austin 150
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Customers for Life: Meet the Zenoss TechZen User Community [Case Study]

Higher Logic

Zenoss debuted its new community in April 2017 at its annual conference, GalaxZ, complete with an updated brand and a new crowdsourced community name, courtesy of its Austin roots: TechZen. How can we address those needs above and beyond expectations while also implementing other ways to continually improve member experience?

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Association Brain Food Weekly: 9.3.21

Reid All About it

Presenters: Austin McHenry, Crypto Practice Leader, UST. Learn how advertising, networking opportunities and a user-friendly experience work together to benefit community platforms, how to use features of your platform to increase engagement and sense of community, and how to raise non-dues revenue through a great member experience.

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Association Brain Food Weekly: 1.21.22

Reid All About it

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195
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Association Brain Food Weekly: 4.9.21

Reid All About it

Improve Your Member Experience with Smart Data Management. Looking to take your database to the next level, create greater connectively between your data, create insightful reports and improve the user experience for your members? Join us if you are seeking solutions to increase your sponsorship income. Tue 4/13 at 4 p.m.

San Diego 370
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Association Brain Food Weekly: 7.18.16

Reid All About it

Innovation today is moving at light speed and to deliver a world class member experience your association needs to be able to leverage a strong platform to take you there. Presenter: Austin Johnston, owner of AKJohnston Group. Mon 7/18 at 12:30 p.m. – Why the AMS Platform Supersedes All Else. More info/register.