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Check out my FREE whitepapers on the hottest topics in association management - Anthropocene climate disruption, research methods, digital transformation, member engagement, lean startup methodology, DEI, and more.

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Recent Blog Posts

What if associations required every staffer to cold-call one member each week just to connect and listen?

I am reupping this post from 2009 with only minor edits, because every word of it remains true. What if EVERY staff member had to talk to members on a regular basis? Despite the existence…

The Rise (and Fall) of Twitter

And other social media platforms, for organizational use. Thanks to the efforts of my web firm, the Spark blog has posts that go back to 2008, when I first started association blogging at Thanks For…

Focus in a Distracted Era

I recently had the opportunity to attend my first Prometheus Retreat (more on that in a minute), and it got me thinking about the concepts of connection, distraction, unplugging, and focus, issues I’ve written about…

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