Smooth The Path

JANUARY 18, 2018

Buy a research report, now a book. Pretend you have a standard member question. Related: How the Association’s Technolgy Impacts Your Member’s Experience. New Member Engagement Study. The post Hidden Problems That Seriously Erode Member Engagement appeared first on Smooth The Path.

Member Engagement 74

Member Engagement Maine Resources Course 74

Reid All About it

JANUARY 26, 2024

Elevating New Member Engagement How well are your new members joining and engaging in your community? Learn about the neuroscience behind impactful first impressions, ways to welcome new members and foster a sense of safety and belonging, and designing a culture that elevates new member engagement in your community.

Survey 256

Survey Project Strategy Education 256

Nimble AMS

MAY 5, 2023

I’ve joined two in 2023 alone. Content is still king and thought leaders showcasing their expertise by hosting podcasts or publishing a book, enables industry thought leaders to then enter the professional education space, directly competing with the bread and butter of many traditional associations. Know your competition. Download now

Strategy 127

Strategy Member Engagement Software Tips 127

Association Success

AUGUST 15, 2017

To answer these questions, Amanda conducted 345 interviews with association members about new member engagement, publishing her findings in her e-book ; and she led a webinar with us about how to establish value in the new member experience.

Member Engagement 60

Member Engagement Industry Member Experience Process 60

Reid All About it

NOVEMBER 10, 2023

Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement. Member Engagement is an Art and a Science. 1 CAE credit. 1 CAE credit. More info/register. . – More info/register.

Certificate 281

Certificate Price Tools Technology 281

Nimble AMS

APRIL 12, 2023

Not only will communicating this value help you compete with for-profit organizations, but it will help you improve your member engagement , as members will see the true worth of your organization. Follow these strategies to highlight your membership value and outshine the for-profit competition: 1. Know your competition.

Strategy 78

Strategy Member Engagement Software Tips 78

Nimble AMS

MARCH 18, 2022

Since it’s built on the Salesforce CRM platform, Nimble AMS gives you a compete view of your members, allowing you to collect, track, manage, and report on the contacts and relationships in your membership base. Personalize member communications and offers. Anticipate member needs. Provide a great member experience.

Software 129

Software Membership Management Class Member Experience 129

Reid All About it

JULY 2, 2021

Planners on Purpose July Book Club: Engaging Virtual Meetings by John Chen. Your virtual meetings need to be dynamic, engaging, and just packed full of amazingness. Want to know what you need to do to engage in virtual meetings? Community Book Club: The Art of Gathering. Wed 7/7 at 8 p.m. More info/register.

Technology 370

Technology Strategy System Education 370

Reid All About it

OCTOBER 27, 2023

Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting Guests: Daniel Elacqua and Gwen Garrison, authors of the book, Unleashing the Power of BI Tue 10/31 at 11 a.m. – Read the book ( the author’s summary or an online review) and join us with a cup of coffee and your input on habits. More info/register.

LMS 256

LMS North Carolina Recruiting Recruitment 256

Smooth The Path

JANUARY 30, 2018

We want to provide an amazing member experience. Fortunately, I am booking conferences all over the US (maybe even in Canada) this year. The first is called Fueling Exceptional New Member Experiences. The second session is called Association Research Reveals the Stickiest New Member Engagement Programs.

Minneapolis 68

Minneapolis Minnesota Member Engagement California 68

Reid All About it

JUNE 16, 2023

You should also check out Sidecar’s online community dedicated to AI and Amith Nagarajan’s (Blue Cypress/Sidecar) new book, Ascend: Unlocking the Power of AI for Associations —I’m reading it now. Fri 6/16 at 4 p.m.* – Smart Brevity in the Association World (Book Discussion) The power of saying more with less.

Project 195

Project Tools Revenue Metro 195

Reid All About it

MAY 14, 2021

Last week, in-person social gatherings returned to my calendar, including my first book club dinner in more than a year. Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. More info/register. Host: Tasio.

St. Louis 341

St. Louis Technology Strategy Conference 341

Elevating Engagement

SEPTEMBER 6, 2023

Elevating Engagement Elevating Engagement is singularly focused on one enormously important topic for association leaders: member engagement. A selection of articles featured in the Elevating Engagement newsletter: Are You Time Starved? Here Are a Few Ideas for You How Do You React to Negative Public Feedback?

Newsletter 52

Newsletter Library Member Engagement Case Study 52

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. More info/register.

Newsletter 195

Newsletter Survey Team Software 195

Reid All About it

MAY 3, 2019

8 ways to read the books you wish you had time for. Mapping the Journey to Long-Term Member Engagement. Your members have high expectations, and a distinctive, original, and personal user experience is a requirement in today’s digital world. Leverage Data to Drive Member Engagement. Tue 5/7 at 2 p.m.

Tucson 262

Tucson Phoenix Products Tools 262

Reid All About it

NOVEMBER 3, 2023

Judi Dench was on The Graham Norton Show last week to promote her new book about her life and work with Shakespeare. Creating Personalized Member Experiences with Your Data What if you could elevate the experience of your own members and delight them with unforgettable moments? What a treasure she is. 1 CAE credit.

Tools 272

Tools Strategy Technology Revenue 272

Smooth The Path

SEPTEMBER 25, 2017

Becuase the decision that prospective members make does not neatly marry up to the association’s benefits. “Open the floodgates so I can receive your emails,” said no member ever. Few new members join for a research report, or a book, or for access to the site. But mostly this is not why they join.

Member Experience 92

Member Experience Member Engagement Education Report 92

Reid All About it

JULY 7, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Join a discussion of this free e-book (CEO’s First 90 Days) from Cynthia Mills.

Education 195

Education Tools Newsletter Chicago 195

Smooth The Path

OCTOBER 10, 2019

Because we run overtime so often, I think we book our walking “appointments” less often than if we stuck to the hour. If new member engagement is top of mind for you, participate in the New Member Engagement Study today and get access to the onboarding habits of your peers. But time is always an issue.

Member Engagement 96

Member Engagement Content Survey Course 96

Reid All About it

JULY 30, 2021

You’ll walk away with an action plan for writing a series of blogs or articles (that could even lead to a published book!). Presenter: Cathy Fyock, The Business Book Strategist. Your members primarily interact with your association using technology such as your website, LMS, AMS/CRM, and more. Host: Fridays@4. Mon 8/2 at 1 p.m.

Newsletter 195

Newsletter Certificate Technology Strategy 195

Smooth The Path

JANUARY 25, 2018

The same author wrote two books, but one book, I found to be more fun and more memorable. It is not that I want all of the world’s problems sugar-coated but, I could see myself wanting to meet the characters in A Gentleman in Moscow, and I did not feel that way about the other book. Was it the story? Or the characters?

Member Engagement 89

Member Engagement Member Experience How To 89

Elevating Engagement

APRIL 28, 2023

Experiences trigger emotions, and this is good news because purposely creating positive experiences is how we can make the decision to engage easy and fun. Creating positive experiences can often be done at the same time as everything else you’re doing in your schedule.

Member Engagement 90

Member Engagement Recruiting Recruitment Project 90

Associations Now

FEBRUARY 25, 2020

But what really excited me about this job, and maybe the thing I’ll miss the most, are the stories of associations making changes in big and small ways to improve the member experience. If you’ve read ASAE’s ForesightWorks research , you might label this member engagement strategy as an attempt to foster “ more human humans.”.

United States 93

United States Member Engagement Member Experience Innovation 93

Eric Lanke

FEBRUARY 19, 2018

This week I reviewed the free e-book, Fueling Exceptional New Member Experiences , from Amanda Kaiser at Kaiser Insights and the Smooth the Path blog. My favorite part was the section that talked about the importance of making a positive first impression with new members.

Review 145

Review Member Experience Conference Member Engagement 145

Smooth The Path

APRIL 17, 2018

Fortunately, the research highlights tactics that will help more members engage with your emails. Show first-time readers (prospective and new members) that they do not want to ignore the association’s emails. Think 3-5 sentences and focus on having members take just one action. Make reading fun. Keep them short.

Member Engagement 110

Member Engagement Communications Products Process 110

Reid All About it

JULY 3, 2020

Forget White Fragility : here are ten books America should be reading about race. Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Maximizing Member Engagement in the COVID-19 Era.

Montana 221

Montana North Carolina Member Engagement Review 221

Reid All About it

MAY 24, 2019

There’s a lot more to Appalachia than what you find in mainstream books and movies. Tue 5/28 at 12:30 p.m.* – Digital Badges for Associations: Using Micro-Credentials to Boost Member Engagement. The Road to Member Engagement Is Paved with Personalized Marketing. Small Staff Association Book Club.

DC 170

DC Illinois Washington Content 170

Smooth The Path

DECEMBER 17, 2019

We see deep discounts on conferences, meetings, research, guide books, membership, and more. When organizations Circle-the-Horses, they degrade the experience. Both strategies harm member engagement because experience and value are essential ingredients of engagement.

Discount 88

Discount Revenue Resources Products 88

Reid All About it

JUNE 2, 2023

Although Amanda Kaiser says this post is about how her book came to be , it’s really a valuable lesson about defining membership value and engagement. The Art of Mentoring explains why you should consider a mentoring program for your members. Membership. No Soliciting! 1 CAE credit. . – 1 CAE credit.

Technology 195

Technology Chicago Education System 195

Reid All About it

OCTOBER 29, 2021

Fri 10/29 at 12 p.m.* – DC Book Club – Diversity & Inclusion: Process and Policies. This event will make use of ASAE’s experience and materials as a starting point for our dialogue. Host: DC Association Professional Book Club. Data Analytics and Member Engagement Scoring. 1 CAE credit. More info/register.

Revenue 195

Revenue Survey Leadership Education 195

MemberClicks

AUGUST 18, 2022

Yes, your members will be using your LMS and you’re getting it for them. They need to report success to you and track member engagement. So pay attention to the member-facing experience, look and feel but also to the back end of how the technical side of the software works. Book some demos & date some vendors.

LMS 52

LMS Organization Software Course 52

Reid All About it

JUNE 14, 2019

26 percent of American adults haven’t read even part of a book within the past year. I came upon a quote this weekend that sums up the state of reading in my house: “Every morning, I have woken up knowing that I will never run out of books to read. Tue 6/18 at 1 p.m.* – Enhancing the Member Experience with Data Analytics.

Fort Worth 170

Fort Worth Tips Dallas Social Media 170

Fonteva

OCTOBER 18, 2022

Associations understand the importance of engagement and loyalty since member retention is of such critical importance. However, they also might lack a framework to measure and study the various factors that shape the member engagement and retention trends they experience. What is CX? Why does it matter?

Course 52

Course Software Survey Philadelphia 52

Elevating Engagement

JANUARY 27, 2023

The book Elevating Engagement: Uncommon Strategies for Creating Thriving Member Communities is all about how to get started. Assuming the CEO role is not just for the membership department or committee, becoming a CEO is for EVERYBODY. No matter your current title, you can take on the CEO role. You GO, CEO!!!

Committee 120

Committee Team Strategy Member Experience 120

Reid All About it

JUNE 9, 2023

But We Want Your Sponsorship How can an association build non-dues revenue and member engagement all at once? Hhear how an online marketplace can help you build non-dues revenue and member value through year-round relationships with your industry partners without adding so much as a chick pea to your already full plate.

Revenue 205

Revenue Content Chicago Leadership 205

Elevating Engagement

APRIL 28, 2023

Experiences trigger emotions, and this is good news because purposely creating positive experiences is how we can make the decision to engage easy and fun. Creating positive experiences can often be done at the same time as everything else you’re doing in your schedule.

Member Engagement 52

Member Engagement Recruiting Recruitment Project 52

Reid All About it

MAY 5, 2023

Learn what common data challenges are present in the member experience and affect an association’s ability to provide an individual level of service and value, how to identify gaps in what you know about your members currently, and what insights you should be looking to capture today for better member engagement and action.

Chicago 205

Chicago Education Certificate Revenue 205