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Personalize the Member Experience, Increase Retention

YourMembership

Ideas to help you engage, empower and retain members. I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. ® | The Complete Online Member Community® | Membership Management Software | Membership Software.

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Association Brain Food: 11.17.23

Reid All About it

TopClass LMS shares lots of tips on increasing the value (and price) of your webinars. The post covers webinar program design, attendee experience, and pre- and post-program activities. Your contributions will help identify common pitfalls, communication gaps, and processes that challenge the association community. Mentoring programs.

Price 259
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Association Brain Food: 11.10.23

Reid All About it

Bulletin describes how a member app enhances and fosters member engagement. If you manage non-dues revenue programs, you’ve got to understand Unrelated Business Income Tax (UBIT) —or your association will eventually pay the price (taxes plus penalties and interest). More info/register. More info/register. More info/register.

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10 Best Community Platforms 2023 (Features & Pricing Reviewed)

Disciple Media

To top it all off, Disciple provide a variety of pricing models that enables community builders to choose the one that is perfect for their budget. The product is easy to use which promotes the all-important content creation that keeps members engaged and gets the word out about where you’re at with your product, service or movement.

Price 36
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Association 4.0—A Playbook for Success

.orgSource

Those talks with association CEOs and executives who head businesses that service the association industry formed the basis for two books. To convince you to buy from me, you must believe that I can increase revenue, decrease costs, reduce cycle time, enhance the member experience, and finally, mitigate risk. Association 4.0:

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The Secret Value of Conferences

Smooth The Path

Why do people go to conferences even though online learning and books are a better deal? For the experience. These are all reasons to go to a conference rather than buy a book or take an online class. But sometimes members do not feel like they can network. So why not buy a book for $15? Because of relationships.

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Remember the 3 E’s When Marketing Educational Programs

WBT Systems

Provide advanced level programs for executives or 101 courses for affiliate/associate members. Experiment with new ways of delivering popular content. Overturn traditional assumptions about price/performance relationships. Get out in front of your customers/members. Hamel says, “Go back a decade or two.

Education 155